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Business Studies 3rd Term Examination 2021/2022 Academic Session

Total questions: 50

Worksheet time: 50mins

Name
Class
Date
1.

______ is the main book of account used for recording all transactions

a)

Ledger

b)

Cash Book

c)

Petty Cash book

d)

Book Keeping

2.

Ledgers are divided into

a)

Real and Personal

b)

Personal and Impersonal

c)

cashbook and journal

d)

Impersonal and Nominal

3.

CR and DR means

a)

cash book and debtor

b)

Creditor and debtor

c)

credit and debit

d)

debit of journal

4.

The following are things on Ledger except

a)

c/d

b)

a/c

c)

Bal b/d

d)

l&l

5.

The Ledger used for keeping accounts relating to gains or losses of business is

a)

Ledger

b)

Journal

c)

Nominal

d)

Real

6.

Impersonal ledgers can be divided into

a)

Nominal and personal

b)

Real and Fake

c)

Real and Nominal

d)

None of the above

7.

DR is on which side of the ledger

a)

right hand side

b)

left and side

c)

middle

d)

all of the above

8.

All of these are shown on the ledger except

a)

Column

b)

date

c)

folio

d)

particular

9.

Examples of real ledger are shown except one

a)

cash book

b)

motor account

c)

furniture

d)

stock og=f goods account

10.

CB means ____on the ledger

a)

call back

b)

come back

c)

communication book

d)

cash book

11.

Which device is the primary input device on the computer?

a)

mouse

b)

Microphone

c)

Keyboard

d)

Scanner

12.

Which of the following is the best option to use for capitalizing an entire word?

a)

Right Shift Key

b)

Cap Locks Key

c)

Left Shift Key

d)

All Caps Checkbox

13.

Which of the following is not a home row key?

a)

A

b)

K

c)

D

d)

B

14.

Which of the following is a home row key?

a)

E

b)

H

c)

M

d)

S

15.

____________________ are a line of 8 keys on the keyboard used as a starting point for touch-typing.

a)

Function Keys

b)

Home Row Keys

c)

Control Keys

d)

Special Keys

16.

When typing your fingers should be in a ______________________ position.

a)

Stretched

b)

Full

c)

curved

d)

Straight

17.

When typing your wrist should be in a ______________________ position.

a)

Full

b)

curved

c)

Stretched

d)

Straight

18.

Which hand and finger is used to press the L key?

a)

Left, Pinky

b)

Left, Ring

c)

Right, Ring

d)

Right, Pinky

19.

The row of keys on the computer keyboard your fingers rest on when not typing. A, S, D, and F and your right-hand are J, K, L, and; (semicolon).

a)

Top Row

b)

Home Row

c)

Bottom Row

d)

Bottom column

20.

The key on a keyboard that causes all letters keyed to be capital letters.

a)

Enter

b)

Caps/Number Lock

c)

Tab

d)

Shift

21.

Who is an entrepreneur?

a)

Grants a license to another

person or business

b)

Entrepreneur is a person who organizes, operates and takes the risk for a new business venture.

c)

The owner of a business

d)

These are closely held businesses usually by family, friends and relatives.

22.

A Characteristic of entrepreneurs?

a)

Friendly

b)

Lazy

c)

Weak communicator

d)

Optimistic

23.

All are components of business studies EXCEPT

a)

keyboarding

b)

commerce

c)

business studies

d)

computer studies.

24.

How do you handle a difficult customer who comes into the store for help?

a)

Pass off the customer onto other TSI student

b)

Hear customer out, calm customer and resolve situation

c)

Be disrespectful back to the customer

d)

Avoid interacting with the customer

25.
What is After-sales service?
a)
Up selling products
b)
Meeting of customer’s needs after they have purchased a product 
c)
enticing customers to purchase more products from your business
d)
Getting feedback on products/services
26.
Which is a way to gain customer satisfaction?
a)
Confidence in service
b)
Not dealing with problems
c)
Slow service
d)
Long queues
27.

A physical item that can e touched

a)

Service

b)

Product

c)

Good

d)

Customer

28.

An action or task that is performed, usually for a fee

a)

Product

b)

Service

c)

Good

d)

Customer

29.

An individual or group who buys products

a)

Product

b)

Service

c)

Good

d)

Customer

30.

Something that is needed to survive

a)

Want

b)

Candy

c)

Need

d)

Batteries

31.

Something that is NOT required to live

a)

Want

b)

Sugar

c)

Cars

d)

Need

32.

A science that examines how goods and services are produced, sold and used

a)

Astronomy

b)

Geology

c)

Economics

d)

Chemistry

33.

All incoming and outgoing mails in an organisation is called________________

a)

office documents

b)

office accounts

c)

office communication

d)

office correspondence

34.

Which of these is the appropriate way of greeting?

a)

"Thank you for calling B.H.S. This is Susan, how may I assist you?"

b)

"Good afternoon. Thank you for calling B.H.S. This is Susan, how may I assist you?"

c)

"Good afternoon. Thank you for calling B.H.S. This is Susan, what is your name?"

d)

"Good afternoon. This is Susan, how may I assist you?"

35.

Greg bought biscuits from Sarah and promised to pay her later. Greg is the

a)

debtor

b)

accountant

c)

creditor

d)

supplier

36.

The book used to record the amount of stamps used and amount of stamps remaining in an office is called

a)

dispatch book

b)

postage book

c)

inward book

d)

outward book

37.

TAP means

a)

Transpose, accountability, porbity

b)

Transparency, accountability, probity

c)

Transparency, account, probity

d)

Transparency, accountability, probability

38.

Which of the following is not a characteristics of TAP?

a)

Dues process

b)

Fairness

c)

Generosity

d)

Free flow of information

39.

One of the followinfg is an attribute of Tap

a)

Partiality

b)

Favouritism

c)

Fraud

d)

Due process

40.

What is probity?

a)

It is the act of being content with oneself

b)

The act of being completely honest

c)

The act of one Ego rules

d)

The ability to be discipline

41.

____ is the disclose of work done by those in authority to people who have the right to ask questions

a)

TAP

b)

Accountability

c)

Need for TAP

d)

Transparency

42.

____ is a transaction in which goods and services are bought and sold are paid for immediately

a)

Immediate transaction

b)

Credit transaction

c)

Cash transaction

d)

Debit transaction

43.

The parties to a cheque are __, __ and __

a)

Payee, drawee, receiver

b)

Drawer, owner, receiver

c)

Drawee, payee, drawer

d)

Owner, receiver, bank

44.

Cheques can be __ or ___

a)

Open, crossed

b)

Valid, stale

c)

Open, valid

d)

Stale, crossed

45.

The image represents

a)

Correct keyboarding techniques

b)

Proper keyboarding posture

c)

Sitting position

d)

Method of typing

46.
Any place where buyers and sellers meet to exchange goods and services.
a)
Trade
b)
Market
c)
Economy
d)

Commerce

47.
Cash book records ………… receipts and payments.
a)
cash
b)
credit
c)
cash and credit both
d)
either cash or credit
48.
The single column cash book records all ……... transactions of the business
a)
cash
b)
bank
c)
cash and bank both
d)
any of cash or bank
49.
In double column cash book , how many columns of amount are there in cash book?
a)
one column each side
b)
one column
c)
two columns
d)
two columns each side
50.
For depositing cash/cheques in the bank account, which form has to be filled ?
a)
withdrawl slip
b)
debit note
c)
credit note
d)
pay-in-slip

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