WorksheetsAccessories Knowledge Test – MSIL
Total questions: 20
Worksheet time: 10mins
Reverse parking sensors are best pitched as:
Style upgrade
Safety & convenience feature
Resale value improvement
None
Which accessory improves resale value the most?
Mud flaps
Alloy wheels
Air freshener
Car cover
Using non-genuine accessories may lead to:
No issue
Warranty concerns & safety risks
More resale value
Lower costs
Which of these is part of a basic essential kit?
Floor mats
Alloy wheels
Seat massager
Roof carrier
Infotainment upgrade (SmartPlay) is pitched mainly for:
Safety
Convenience & entertainment
Warranty coverage
Resale value
Fog lamps are recommended for:
Only style
Visibility & safety
Resale value
Music system support
Chrome garnish belongs to which category?
Safety
Style
Utility
Warranty
Which accessory directly helps child safety?
Car cover
Child seat
Reverse camera
Alloy wheels
Roof carriers are pitched for customers who:
Drive in cities
Travel long distances with luggage
Want better looks
Need better resale
Which accessory helps maintain cabin hygiene?
Cabin air filter / purifier
Alloy wheels
Chrome kit
Roof rails
The best stage to pitch high-value accessories is:
At delivery time
At RC renewal
At warranty expiry
At resale
Which is the right way to pitch accessories at service stage?
Hard selling during billing
Show live demo/display while customer waits
Only if customer asks
Never
Which accessory should be pitched during rainy season?
Car cover
Mud flaps
Alloy wheels
Perfume
True Value cars can fetch more resale if accessorized with:
Alloy wheels
Tissue box
Air freshener
Floor mats
Which accessory is best linked to elderly customers?
Reverse camera / sensors
Chrome garnish
Roof carrier
Child seat
Customer says: “Too costly.”
Okay, don’t buy.”
Outside is cheaper, but genuine ensures warranty & safety
We earn from this
Buy next time
Customer says: “I’ll buy later.”
No problem, sir
“Prices may increase later, better to decide now
Outside is not good
Ignore
Customer says: “I can get it outside.
That’s your choice
Outside parts may void warranty; MGA ensures fit & safety
Outside is low quality
We need billing
Customer says: “I don’t need accessories
Sir, accessories are optional
They personalize your car & improve comfort/safety
Everyone takes them
Okay
A customer asks: “Why buy MGA and not aftermarket?
Because it’s costly
MGA ensures perfect fit, safety, warranty protection
Because dealer insists
You can’t get outside
