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Management Theory

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

This theory states that upper management commands and controls all employees, so when upper management is improved, employees will follow.

a)

Scientific Theory

b)

Administrative Theory

c)

Bureaucratic Theory

d)

Human Relations Theory

2.

This theory states the best way to motivate professionals in the workplace is to simplify tasks, divide work equally and provide monetary incentives.

a)

Scientific Theory

b)

Administrative Theory

c)

Bureaucratic Theory

d)

Human Relations Theory

3.

This theory states the best way to manage employees is to stick with a hierarchical structure which adheres to strict rules.

a)

Scientific Theory

b)

Administrative Theory

c)

Bureaucratic Theory

d)

Human Relations Theory

4.

What are the 5 things everyone needs in the workplace according to Maslow's hierarchy of needs?

a)

Physiological

b)

Safety

c)

Belonging/Love

d)

Self-Esteem & Sell-Actualization

e)

All the above

5.

Who is the father of the Scientific Management?

a)

Frederick Taylor

b)

Adam Smith

c)

Henri Fayol

d)

Max Weber

6.

Which one is not a characteristic of Bureaucracy

a)

Not traditional family-based leadership.

b)

Organizations should look like the government and legal system.

c)

Standardized guidelines for hiring and firing.

d)

One “right way” for every task.

7.

Classical approach assumed that people are rationale. Who are the scholars whose well known in this approach?

a)

Frederick Taylor; Henry Fayol; Max Weber

b)

Follet; Mintzberg; Hertzberg

c)

Maslow; Elton Mayo; Mc Gregor

d)

None of the above

8.
A major contribution that Taylor made to the study of management was ________.
a)
to measure efficiency on a 4-star scale
b)
to measure inefficiency on a 4-star scale
c)
to identify the one best way to get a job done
d)
to identify the three best ways to get a job done
9.

Which of the following is NOT one of the four principles of scientific management developed by Frederick Taylor?

a)

Develop a science for every job

b)

Train workers and provide incentives to follow rules

c)

Provide management support for workers

d)

Organize tasks into groups to encourage teamwork

e)

Select workers based on their abilities

10.

The __________ principle, as defined by Henri Fayol, states that there should be a clear and unbroken line of communication from top to bottom in the organization's hierarchy of authority.

a)

Scalar chain

b)

Unity of command

c)

Unity of direction

d)

Communication control

e)

Hawthorne

11.

The __________ principle, as defined by Henri Fayol, states that each person should receive orders from only one boss

a)

Scalar chain

b)

Unity of command

c)

Unity of direction

d)

Management order

e)

Organization

12.

Maslow developed Theory X and Theory Y while Douglas McGragor introduced Five Hierarchy of Needs.

a)

True

b)

False

13.

Which of the following individuals is introduced Theory X and Theory?

a)

Abraham Maslow

b)

Robert Owen

c)

Henri Fayol

d)

Douglas McGregor

14.
a psychologist who developed a theory of motivation. 
a)
Abraham H. Maslow
b)
Frederick Taylor
c)
Henry Fayol
15.
When people felt good about their work, they tended to attribute these characteristics to themselves.
a)
True
b)
False
16.
High achievers perform best when they perceive that they have a 50-50 chance of success.
a)
True
b)
False
17.

Management is a continuous process to operate as long as there is organized action for the achievement of group goals.

a)

TRUE

b)

FALSE

18.

Management is goal-oriented when they achieve specific goals.

a)

TRUE

b)

FALSE

19.

Which management theory runs organizations on the basis of knowledge, fairness and logical rules

a)

Scientific Management Theory

b)

Bureaucratic Management Theory

c)

Administrative Management Theory

20.

This theory recommends studying and testing different work methods to identify the best, most efficient ways to complete a job.

a)

Scientific Management Theory

b)

Bureaucratic Management Theory

c)

Administrative Management Theory

21.

The Behavioural Science Theory is often called the human relations movement because it addresses the human dimension of work.

a)

True

b)

False

22.

1. Which of the following statement is TRUE regarding The Behavioural Science Theory?

I. The Behavioural Science Theory emphasized scientific research as the foundation for understanding human behavior in an organization

II. An example of behavioural science is the idea that individuals perform better with challenging but attainable goals than without them in organization.

III. Abraham Maslow and Elton Mayo's introduced behavioural science in order to helps managers to be more efficient in their administration and human resources.

IV. Abraham Maslow proposed Theory Y as a more realistic view of workers for guiding management theory.

a)

I and II

b)

I and IV

c)

II and III

d)

II and IV

23.

The following is NOT the assumptions of Theory X (Bad workers), except

a)

Under the conditions of the working environment, the intellectual potentialities of average workers are only partly utilized.

b)

A worker will exercise self-direction and self-control in achieving objectives to which the worker is committed to.

c)

The average worker prefers to be directed, avoids responsibility, has relatively little ambition and wants security.

d)

The physical and mental effort in work is likened to play or rest.

24.

When employees are specialized, output can increase because they become increasingly skilled and efficient. What principle is this?

a)

Authority

b)

Unity of Command

c)

Division of Work

d)

Discipline

25.

This principle refers to how close employees are to the decision-making process. It is important to aim for an appropriate balance.

a)

Order

b)

Centralization

c)

Equity

d)

Espritde Corps

26.

Managers should be fair to staff at all times, both maintaining discipline as necessary and acting with kindness where appropriate. This principle refers to...

a)

Initiative

b)

Order

c)

Authority

d)

Equity

27.

This principle means we need to respect the rules and regulation in an organization.

a)

Discipline

b)

Authority

c)

Scalar Chain

d)

Initiative

28.

This principle defines as employees should have one direct supervisor.

a)

Authority

b)

Unity of Direction

c)

Unity of Command

d)

Centralization

29.

This principle states that "the workplace facilities must be clean, tidy and safe for employees. Everything should have its place".

a)

Centralization

b)

Remuneration

c)

Order

d)

Equity

30.

An important skill to lead a team and drive the organization in the right direction and to success.

a)

Teamwork Skill

b)

Communication Skill

c)

Personal Skill

d)

Management Skill