NEW
Font size
S
M
L
XL
WorksheetsQUALITY INSPECTOR - PROCESS
Total questions: 25
Worksheet time: 25mins
Name
Class
Date
1.
What is MG's contribution in manufacturing Passenger Cars in India?
a)
0.02
b)
0.01
c)
0.03
d)
0.04
2.
What should you do to capture the trend of repeat repairs?
a)
Prepare monthly QI Analysis report
b)
Warn the respective Technician
c)
Inform the Service Manager
d)
Complaint to the Job Controller
3.
Who should perform a Road-Test of the vehicles to validate rectification performance related issues?
a)
Job Controller
b)
Quality Inspector
c)
Service Advisor
d)
Senior Technician
4.
During under bonnet inspection, you should check the engine compartment for Engine oil, Coolant, Steering oil and ______________
a)
Noise
b)
Wiper washer liquid
c)
Radiator
d)
Fan belt
5.
What should be checked while checking the clutch functionality of the car during the road test?
a)
Engine Starting without accelerator
b)
Spring Noise
c)
Pulling
d)
Binding
6.
Road test ensures that there are no ____________ issues in the vehicle
a)
Repeat
b)
Pollution related
c)
Performance related
d)
Repair Cost Related
7.
You should take download of jobs done and vehicle history from ______________before doing the road test of the vehicle
a)
Service Head
b)
Job Controller
c)
Pick & Drop Chauffeur
d)
Front Office Manager
8.
What not to do in Quality Check?
a)
Ensure that QI puts “QI NOT OK” status in the QI App to record internal rejection
b)
Forget to update the Service Advisor of QI status
c)
Reassign repeat job to the technician who originated the defect
d)
Ensure completion of all demanded repair jobs as mentioned in Repair Order
9.
In which year did MG launch India's first pure electric internet SUV?
a)
2018
b)
2019
c)
2020
d)
2021
10.
In 2019, MG was signed as official global car partner of __________________
a)
Barcelona Football Club
b)
Liverpool Football Club
c)
Manchester United Football club
d)
Real Madrid Football Club
11.
What is the reason of MG's existence in Market?
a)
Enable exciting experiences every time
b)
Way of Life
c)
New thinking new possibilities
d)
The power of dream
12.
Select the right objective of Service Reminder & Appointment
a)
Reducing the customer complaints post service
b)
Provide ease of access to Customer
c)
Build & retain the customer relationship
d)
B and C
13.
Vehicle pick-up is the sub-process of _____________
a)
Pick Up & Drop
b)
Service Reminder & Appointment
c)
Washing & Cleaning
d)
Vehicle Delivery
14.
Customer Arrival and Interaction fall under the ____________________ Process
a)
Service Reception
b)
Pick Up & Drop
c)
Service Reminder & Appointment
d)
Quality Check Management
15.
Sub processes involved in the Workshop Floor Management are as follows:
a)
Job Planning & Technician Allocation
b)
Vehicle Repair
c)
Additional Repairs Management & Repairs Status Tracking
d)
All of these
16.
What is the main objective of Mechanical Quality Check?
a)
Ensuring utmost quality of repair through quality check
b)
provide ease of access to Customer
c)
Accurate capturing of service demands
d)
Job Planning & Technician Allocation
17.
Preparing for vehicle delivery, customer engagement and vehicle delivery are the sub-processes of _______
a)
Quality Check
b)
Vehicle Delivery
c)
Service Reception
d)
Washing & Cleaning
18.
_________________ is the process of inspecting the vehicle to ensure no complaint once the vehicle is delivered
a)
Quality Inspection
b)
Cleaning and Washing
c)
Vehicle Delivery
d)
Service Reception
19.
What are the dynamic check points you should keep in mind to check during the road test?
a)
Accelerator and Clutch
b)
Accelerator and Brake
c)
Accelerator, Brake, Clutch and Gear box
d)
Clutch and Brake
20.
What should be checked while checking functioning of steering of the car during road test?
a)
Idling
b)
Noise during extreme turns
c)
Pulling
d)
Binding
21.
The _________ holds the responsibility to maintain & elevate MG’s Brand Image in the Automobile Market
a)
Service Team
b)
Marketing Team
c)
Strategy Team
d)
Sales Team
22.
While carrying out Exterior Vehicle Inspection, examine for ____ & ____
a)
Radiator, Intercooler Mounts
b)
Instrument Cluster Warning Lights, Power Windows
c)
Wear, Tear
d)
Dents, Corrosion
23.
Tires needs replacement If tread depth is below ___ mm
a)
1.55
b)
1,6
c)
2.2
d)
2.5
24.
Who is in charge of entering the complete details of the vehicle at the time of service in Inspection Page
a)
Quality Inspector
b)
Service Advisor
c)
Job Controller
d)
Senior Technician
25.
In ___________ you can find RO completion date and complete time for Every Operation
a)
Repair Order Page
b)
Job Details Page
c)
QI Observations Page
d)
Track Page
Reset
