The first step in the Control Phase is to plan out how are you going to control your reformed process.

In conjunction with building out your control plan, you need to build out your control measures. This could be the most important part of the whole DMAIC structure.

It used to give process owners the ability to see how the process is behaving over a period of time.

When looking for data to utilise to build your chart, ensure you do not use time based data, as control charts look at data over a period of time

As we look to close out the project, it is really important that we validate what we have done against what we set out to do in the first place.

The documentation you should ensure is up to date throughout the Control Stage:

The purpose of this stage is to map out your full process, ready for Analysis.

Analyse is where you start to look at your data in more detail to understand what the issue is.

At what stage you need to build out a Flowchart Process Map.

It is there to clearly define the strategy for collecting reliable data, efficiently.

MSA is made up of a series of tools to determine the amount of variation contributed by the measurement of system (the way the system was collected/pulled). What does MSA mean?

This study is to see how much variation there is between the measurements of the same part and characteristic by the same person using the same method.

This study is to see the difference in the average of the measurement made by different people using the same method, looking at the same thing.

A stable process is one which produces predicable results consistently. If the process is delivering your results which are unexpected and odd, this is not a stable process.

Is is all about measuring the ability of your process to meet certain specifications.

The purpose of this stage is to establish the current sigma of your process.

A key part of the Analyse Stage is to understand what is actually causing our ___?

It is okay to come out of the Analyse Phase with a less of understanding of what is causing your main issues so you can begin to plan to fix them.

This help us to establish our Xs.

In this stage, we need to investigate our Ys further by conducting a series of root cause analysis into each one of them, to understand why they are occurring in the first place.

If running a project, these tool are best used in the Analyse Phase. This tool can also be used from a cause-prevention perspective.

This method forces people to think about the root cause as it consistently ask "why".

The purpose of this stage is to discuss and develop a range of potential solutions to deploy.

The purpose of this stage is to clearly define the problem.

This should always be the first step in DMAIC project.

For the project scope, you need to identify what are the parameters of your project.

It is a list of all the key activities you expect to work on throughout the duration of the project.

Identifying and understanding your stakeholder is crucial in this stage, if done incorrectly, can impact the trajectory and success of your project.

The purpose of this tool is to learn about the points of view and experiences of the specific customers relating to specific services or products.