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WorksheetsHospitality and Tourism 2.02
Total questions: 14
Worksheet time: 15mins
The Willowbrook Inn anticipates that 15% of 140 expected checkouts will be overstays. How many rooms should the Inn allocate for overstay guests?
21
18
15
12
Out of 110 motel room reservations, 10% were no-shows on Sunday. How many additional rooms did the hotel have for sale as a result?
13
12
11
9
Which is an infrequent factor that can affect the reservation forecast of a hotel?
Blocked rooms for groups
Facility remodeling activities
Percentage of walk-in guests
Percentage of no-show guests
Out of a hotel’s 75 rooms, 30 are stay-overs, 25 are reserved for new arrivals, 5 are out of order, and the hotel does not anticipate any understays or overstays. What percentage of rooms is allocated for walk-ins?
20%
15%
8%
4%
The Windsor Hotel has 450 rooms. On Saturday night, 55 stay-over, 29 walk-in, and 276 reserved rooms were sold. What was the occupancy rate for Saturday night?
90%
85%
80%
75%
130 rooms at The Starlight Hotel were occupied during the first weekend in March, including 26 walk-in guests. What percentage of rooms was occupied by walk–in guests?
24%
20%
15%
12%
A motel may base its three–day forecast on which factor?
Annual forecast
Ten–day forecast
Unguaranteed reservations
Guaranteed reservations
What do most hotels take into consideration when forecasting reservations?
Check-in delays
Vacancy percentages
Accommodation styles
Expected cancellations
What do travel agents consider when forecasting travel markets?
Personal opinions
Distribution Channels
Previous demand data
Geographic information
Kristin, an employee of Stonebridge Resort, is helping Mrs. Davenport make her room reservation for next month. In which process is Kristen engaging?
Booking a reservation
Directing
Promoting
Forecasting
Which factors might a travel agency manager consider when making sales forecasts for the coming year?
Sites that the manager will be visiting during the coming year
Places that the manager’s friends say they want to visit
Places that his or her first-time clients visited last year
Social and economic factors that are current
Why it is important for a hotel to consider overstays when it develops an occupancy forecast?
It decreases the number of rooms available for walk-ins.
It affects the hotel’s ability to forecast understays.
It increases the number of rooms available for sale.
It affects the hotel’s ability to book meeting space.
Why do tour companies often analyze previous demand data to forecast travel markets?
To plan package tours
To attract new customers
To develop group price lists
To develop relationships with travel agencies
Which is primary reason why a motel manager forecasts the facility’s occupancy rates?
To understand the motel’s market share
To research new market segments
To predict competitors’ activities
To estimate the motel’s staff on-site
