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Ch#4: Listening and Responding Skills

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

the primary way to determine whether a message was understood is by .........................

a)

Understanding

b)

Remembering

c)

Responding

d)

all of the above

2.

Listening has....................styles

a)

2

b)

4

c)

6

d)

7

3.

........................is where you store almost all the information you hear.

a)

Short-term memory

b)

Long-term memory

c)

none of the above

4.

.........................helps us remember info for a test, certain experiences, dramatic info or vital info.

a)

Short-term Memory

b)

Long-term Memory

c)

None of the above

5.

.........................prefer listening to people’s emotions and feelings.

a)

Content-Oriented Listeners

b)

Action-Oriented Listeners

c)

People-Oriented Listeners

d)

Time-Oriented Listeners

6.

.........................listen to detailed, complex information and high valuable content that is rich.

a)

Content-Oriented Listeners

b)

Action-Oriented Listeners

c)

People-Oriented Listeners

d)

Time-Oriented Listeners

7.

.......................Like brief short messages and they are more likely to be looking at their watches and be aware of how long it is taking to listen to a msg

a)

Content-Oriented Listeners

b)

Action-Oriented Listeners

c)

People-Oriented Listeners

d)

Time-Oriented Listeners

8.

........................like information to be well organized, brief and to the point.

a)

Content-Oriented Listeners

b)

Action-Oriented Listeners

c)

People-Oriented Listeners

d)

Time-Oriented Listeners

9.

Context Barriers are .........................

a)

Time & Place + External Noise

b)

External Noise+ Criticism

c)

Emotional noise+ Time & place

10.

Self Barriers are ...............

a)

Self-focus

b)

Emotional noise

c)

Criticism

d)

all of the above.