WorksheetsCh#4: Listening and Responding Skills
Total questions: 10
Worksheet time: 4mins
the primary way to determine whether a message was understood is by .........................
Understanding
Remembering
Responding
all of the above
Listening has....................styles
2
4
6
7
........................is where you store almost all the information you hear.
Short-term memory
Long-term memory
none of the above
.........................helps us remember info for a test, certain experiences, dramatic info or vital info.
Short-term Memory
Long-term Memory
None of the above
.........................prefer listening to people’s emotions and feelings.
Content-Oriented Listeners
Action-Oriented Listeners
People-Oriented Listeners
Time-Oriented Listeners
.........................listen to detailed, complex information and high valuable content that is rich.
Content-Oriented Listeners
Action-Oriented Listeners
People-Oriented Listeners
Time-Oriented Listeners
.......................Like brief short messages and they are more likely to be looking at their watches and be aware of how long it is taking to listen to a msg
Content-Oriented Listeners
Action-Oriented Listeners
People-Oriented Listeners
Time-Oriented Listeners
........................like information to be well organized, brief and to the point.
Content-Oriented Listeners
Action-Oriented Listeners
People-Oriented Listeners
Time-Oriented Listeners
Context Barriers are .........................
Time & Place + External Noise
External Noise+ Criticism
Emotional noise+ Time & place
Self Barriers are ...............
Self-focus
Emotional noise
Criticism
all of the above.
