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Chapter 6 - creating value

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is market segmentation?

a)

Dividing an entire market up into different product segments

b)

Dividing a market up into different employee segments

c)

Dividing a market up into different managing segments

d)

Dividing a market up into different customer segments

2.

Which of these is NOT a method of segmentation?

a)

Occupation

b)

Target

c)

Income

d)

Age

3.

Which is an example of behavioral segmentation?

a)

Female

b)

Income level

c)

Indonesian citizen

d)

Prefers beverages without sugar.

4.

Target market is ____________

a)

Customers to whom a company directs its marketing efforts.

b)

It is the packaging of your product

c)

It is the logo of the business.

d)

It is the activities a company undertakes

5.

A detailed description of your target market is a?

a)

Market segmentation

b)

Conformity

c)

Publicist

d)

Customer Profile

6.

Companies today are moving away from target marketing and toward mass marketing.

a)

TRUE

b)

FALSE

7.

In cross-market segmentation, marketers form segments of consumers who have similar needs and buying behaviors even though they are located in different countries.

a)

TRUE

b)

FALSE

8.

Demographic factors are the most popular bases for segmenting customer groups.

a)

TRUE

b)

FALSE

9.

Not all companies that use income segmentation target the affluent (rich).

a)

TRUE

b)

FALSE

10.

Marketing the same product to a huge customer base without any customization is referred to as ________.

a)

mass marketing

b)

differentiated marketing

c)

individual marketing

d)

niche marketing