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kc erp

Total questions: 94

Worksheet time: 46mins

Name
Class
Date
1.

What does ERP stand for?

a)

Enterprise Resource Planning

b)

Enterprise Resource Program

c)

Enterprise Recycling Program

d)

Environmental Resource Planning

2.

Which of the following business functions would use Enterprise Resource Planning?

a)

Hiring new staff

b)

Legal strategies

c)

Customer relationship management

d)

Market entry strategies

3.

Which of the following describes an ERP system?

a)

ERP systems provide a foundation for collaboration between departments

b)

ERP systems enable people in different business areas to communicate

c)

ERP systems have been widely adopted in large organisations to store critical knowledge used to make the decisions that drive the organisation's performance

d)

All of the above

4.

Which of the following is a reason for ERPs explosive growth?

a)

ERP is a logical solution to the mess of incompatible applications

b)

ERP addresses the need for global information sharing and reporting

c)

ERP is used to avoid the pain and expense of fixing legacy systems

d)

All of the above

5.

Which of the following is NOT a task?

a)

Check insurance policy details

b)

Insurance policy does not cover the damage

c)

Calculate settlement amount

d)

Determine if customer is liable for damage

6.

Which of the following is NOT an event?

a)

Purchase order received

b)

Claim withdrawn by customer

c)

Notify settlement decision to customer

d)

Payment delay expired

7.

In a process-oriented organization, who is directly accountable for poor performance of a process?

a)

The process participants

b)

The executive management team

c)

The process owner

d)

The process analyst

e)

The BPM group

8.

The following BPMN diagram contains an incorrect gateway. Which one?

a)

The AND gateway following task A

b)

The XOR gateway following task D

c)

The AND gateway preceding task F

d)

The XOR gateway following task F

9.

What is wrong with this collaboration diagram?

a)

This collaboration can be fixed by replacing the XOR-split with an event-based gateway

b)

The XOR-join needs to be replaced by an OR-join

c)

The intermediate message flow in the Auctioning Service pool should be replaced by a receive task

d)

This collaboration may deadlock if the seller is already registered

e)

An internal decision in one party must be matched by an XOR-join in the other party

10.

Consider the following model. Which of the following statements is incorrect?

a)

If a cancelation request is received after raw materials have been acquired, the request is not considered

b)

An order may be cancelled either if a cancelation request is made by the customer, or if materials are unavailable

c)

Task "Purchase raw materials from Supplier" is always executed

d)

An order may still be canceled even if a customer sends a "Stop cancelation request"

e)

The interruption of the raw materials acquisition sub-process may be triggered from within the process, but outside the activity itself

11.

Accounting and Finance is responsible for tasks related to:

a)

Recruits, hires, trains, and compensates employees, ensures compliance with government regulations, and oversees the evaluation of employees

b)

Provide summaries of operational data in managerial reports, controlling accounts, planning and budgeting, and cash-flow management

c)

Sets product prices, promotes products through advertising and marketing, takes customer orders, supports customers, and creates sales forecasts

d)

Develops production plans, orders raw materials from suppliers, receives raw material, manufactures products, maintains facilities, and ships products to customers

12.

Which perspectives is better for managers to take in order to satisfy customer's needs?

a)

Business function

b)

Business process

13.

Which of the following business function is involved in developing products and determine pricing?

a)

Finance and Accounting

b)

Supply Chain Management

c)

Human Resource

d)

Marketing and Sales

14.

What is at the heart of any ERP system?

a)

Information

b)

Customers

c)

Employees

d)

Database

15.

An information system produces information using the ________ cycle.

a)

data analysis

b)

input-process-output.

c)

input-output.

d)

process-input-output.

16.

This provides the information base upon which the entire operation should be run like production planning, machine scheduling, raw material usage,(Bill of material)preparation, track daily production progress production forecasting & actual production reporting.

a)

Supply chain module

b)

Inventory module

c)

Manufacturing Module

d)

None

17.

______ department is helps to boost the sales performance through better customer service & establishing the healthy relationship with customers.

a)

SCM

b)

CRM

c)

SD

d)

None

18.

CRM module can be integrated with Sales module to enhance sales opportunities

a)

True

b)

False

19.

Any Financial data that is required for running business is available on one click in Finance module.

a)

True

b)

False

20.

This (a)   module keeps track of all account related transactions like expenditures, Balance sheet, account ledgers, budgeting, bank statements ,payment receipts, tax management etc.

21.

Modern data mining systems self learn from the previous history of the investigated system, formulating and testing hypothesis about the rules, which this system obeys.

a)

True

b)

False

22.

This significantly simplifies the job and allows an analyst who is not a professional in statistics and programming to manage the process of extracting knowledge from data.

a)

ERP

b)

Data mining

c)

Data mart

d)

all

23.

This module uses tools and techniques like product specifications and control plans to continuously improve processes, use deviation tracking as well as check sheets and process instructions to drive inspection data collection for Statistical Process Control requirements.

a)

Sales and distribution module

b)

Manufacturing module

c)

Quality management module

d)

all

24.

To survive and succeed in the present scenario, it is imperative that you maintain a very high quality at all stages of manufacturing and distribution.

a)

True

b)

false

25.

Quality Management cannot enable the organization to meet compliance requirements with the ability to trace production from start to finish.

a)

True

b)

false

26.

An ERP system can also track all transactions such as invoices, packing lists, RMA numbers and payments involved in the sales order is _____

a)

Manufacturing

b)

SD

c)

SCM

d)

None

27.

Pre sales activities, Sales order processing, Inventory sourcing, Delivery and Billing are the six events of __________

a)

SD module

b)

Inventory module

c)

SCM module

d)

all

28.

Pre sales activities, Sales order processing, Inventory sourcing, Delivery and Billing are the six events of __________

a)

SD module

b)

Inventory module

c)

SCM module

d)

all

29.

ERP is the sole responsibility of the management and is just for the managers/decision-makers

a)

True

b)

false

30.

A _______ is not a mathematical model, but a representation of the business as one large system showing the interconnections and interdependencies of the various sub-systems and business processes.

a)

ERP model

b)

Business model

c)

None

31.

ERP system is developed with the aim of providing the various individuals with the information and necessary assistance they require in order to perform their business processes more effectively and efficiently.

a)

True

b)

False

32.

ERP packages are called integrated because of automatic data updation (automatic data exchange among applications) between related business components

a)

True

b)

False

33.

ERP systems cannot provide the freedom to change manufacturing and planning methods, as needs change without modifying or re-configuring the workplace or plant layouts.

a)

True

b)

False

34.

Which of the following is not an advantage of ERP

a)

Better analysis and planning capabilities

b)

Increase flexibility

c)

Increased quality costs

d)

Improved quality

35.

ERP systems provide current status only, such as open orders. Managers often need to look past the current status to find trends and patterns that aid better decision making. For this they need a following related technology

a)

Data Warehousing and Data Marts

b)

Data Mining

c)

Both

d)

None

36.

______ refers to a systematic methodology to identify the best way of doing the business; and to re-engineering or redesign the business process so as to get the maximum benefit.

a)

CMR

b)

Integrated business model

c)

BPR

d)

OLAP

37.

Technology enabled and Clean slate are the tools in _____

a)

ERP

b)

Business modeling

c)

BPR

d)

CRM

38.

Drill down and drill up, Slice and Dice are the functionalities of ________

a)

Data mining

b)

OLAP

c)

Data Warehouse

39.

Facilities, Inventory , Transportation and Information are the main drivers of __________

a)

SCM

b)

CRM

c)

Both

40.

As time passes the amount of data will increase and this will affect the performance of the ERP system. So, it’s better to archive the operational data once its use is over using _____ technology

a)

Data warehousing

b)

Data mining

c)

ETL

41.

______ is the process of identifying valid, novel, potentially useful and ultimately comprehensible knowledge from databases that is used to make crucial business decisions

a)

Extracting

b)

Data marts

c)

Data mining

42.

Data mining can overcome the problem of inadequacy of the human brain when searching for complex multi-factorial dependencies in the data.

a)

True

b)

False

43.

ERP systems help organizations deal with the supply chain, receiving, inventory management, customer order management, production planning, shipping, accounting, human resource management, and business functions.

a)

True

b)

False

44.

This approach is most expensive and time consuming approach.

a)

Vanilla

b)

Comprehensive

c)

Both

45.

the search for the perfect package starts in this phase

a)

Pre-evaluation screening

b)

 Selection of package

c)

 Package evaluation

46.

________ is performed to analyze the current situation of the organization and its future position as needed

a)

As IS doc

b)

GAP analysis

c)

To Be doc

47.

In a full _________ implementation, an entire suite of ERP application is implemented at all locations, at the same time.

a)

Parallel strategy

b)

Phased strategy

c)

big-bang

48.

This approach is meaningful when: I. The system is not replacing any other system; II. The old system is judged absolutely worthless; III. The new system is either very small or simple

a)

Big Bang

b)

Phased

c)

Pilot run

49.

legacy systems and ERP systems are run in parallel for some time until it has been tested thoroughly in ______ strategy

a)

Phased

b)

Parallel

c)

Pilot run

50.

organization may follow direct approach for marketing module; whereas it may follow parallel approach; still for distribution system, the organization may follow a pilot run approach in ________ implementation strategy

a)

Pilot run

b)

Hybrid

c)

Both

51.

Total Solution, FastTrack, Rapid-Re, Accelerated SAP are examples of ______ methodologies in systematic approach

a)

Implementation

b)

developing

c)

none

52.

The job of the administrative support team is to make the life of all others on the implementation team easier, so that they can concentrate on their tasks and be more productive and efficient

a)

True

b)

False

53.

In this implementation, an organization will align its business process to the ERP system; rather than modify the software.

a)

SDLC

b)

Vanilla

c)

Middle of the road

54.

if an ERP software solution is required for retail business, it may include

a)

Finance Management

b)

HR Management

c)

Supply Chain & Distribution Management

d)

Retail Management

e)

all

55.

ERP solution for manufacturing business, it may streamline following functions

a)

Finance Management, Sales/Purchase Management

b)

Human Resource Management

c)

Inventory Management

d)

Quality Management

e)

all

56.

Machine learning, predictive analysis, and advanced reporting are pushing ERP to the next level

a)

True

b)

false

57.

If you lack a tech team, make sure you understand your service level agreement or SLA to increase your ROI

a)

True

b)

false

58.

An ERP with flexible integration can work with existing infrastructure, expand its functionalities or, in fact, replace it while ensuring smooth records and files migration

a)

True

b)

False

59.

In ______ ERP approach to address their organizational complexities. A corporate ERP is used by headquarters, while another ERP system is used by the subsidiaries.

a)

Complex ERP

b)

One tier

c)

Two tier

d)

None

60.

If your business is using dozens of productivity apps, introducing a plug-and-play ERP won’t be that smooth

a)

True

b)

False

61.

Incompatible applications can lead to crashes. Limited reporting tools force users to import external files, leading to a firewall break resulting______.

a)

integrity

b)

high security risks

c)

unsupported applications

d)

all

62.

Due to the more complex setup of ERP, this niche is playing catch up to other SaaS solutions

a)

True

b)

False

63.

Which of the following trend gained attraction among ERP vendors, both legacy and startups

a)

SaaS and On-Premise Hybrid

b)

Two-tier ERP

c)

Social ERP

d)

All

64.

Establishing Key Performance Indicators is one of the best practices of ERP

a)

True

b)

false

65.

The performance of an ERP system affects cyber, financial and job security within a business.

a)

True

b)

false

66.

maintenance of an ERP system as consist the following

a)

• Customization

b)

Custom-code "add-ons"

c)

Third-party vendor "bolt-ons"

d)

All

67.

An ERP is providing a better opportunity to source the best materials at the optimal price, and reach a broader range of customers

a)

True

b)

False

68.

___________ manufacturers must build unique and often very complex products for each customer

a)

Discrete

b)

ETO

c)

None

69.
Procurement consists of _______________ and ____________________ processes
a)
O2C, R2R
b)
S2C, P2P
c)
H2R, R2O
d)
NONE OF THE ABOVE
70.
__________________ forms the foundation of the Procurement Module
a)
CoA
b)
Organization Chart
c)
Item Catalogue
d)
Invoice
71.
Analyzing ______________ is the first step in Source to Contract process
a)
Cash
b)
Spend
c)
Price
d)
Vendor
72.
Items with common attributes are grouped in the item catalogue under _________________________
a)
Functions
b)
Departments
c)
Processes
d)
Categories
73.
One of the world's leading Produrement Solution is ______________________
a)
Successfactors
b)
Oracle Taleo
c)
Coupa
d)
Lawson
74.
SAP Ariba is an example of:
a)
HR Systems
b)
F&A Systems
c)
Procurement Systems
d)
Sales Systems
75.
Namita has been asked to implement the Procurement Module for ZYW organization. What are the processes that Namita would be implementing for ZYW?
a)
S2C and P2P
b)
H2R
c)
O2C and P2P
d)
R2R and O2C
76.
Mr. Singh the Head PO of M/s FGH has told you that they conduct competitive Auctions / Bids for sourcing the right vendors every year. What kind of Auctions is Mr. Singh talking about?
a)
Reverse
b)
Inverse
c)
Forward
d)
Angular
77.
Your client Mr. John, who is the Supplier Invoice and Procurement Administrator as told that as a process Supplier Invoices are 3 way matched. What does John mean by 3 Way Matching?
a)
Match Supplier Invoice, Address, Amount
b)
Match Supplier Invoice, Purchase Order (PO), Goods Receipt Note (GRN)
c)
Match Supplier Invoice, Contract, Quantity Delivered
d)
Match Supplier Invoice, Outstanding and Advances Amounts
78.
One of the leaders in contract management solution is _________________
a)
Pegasus
b)
ICERTIS
c)
CHROMA
d)
Sony X Biz
79.
RFX refers to ________________
a)
RFF, RFP, RFR
b)
RFO, RFE, RFJ
c)
RFT, RFD, RFE
d)
RFI, RFP, RFQ
80.
The P2P process begins with the business issuing a _________________ to the Procurement department
a)
Purchase Order
b)
Purchase Claim
c)
Purchase Bill
d)
Purchase Requisition
81.
The Procurement Department issues a __________________ to the vendor to supply the products or services
a)
Purchase Order
b)
Purchase Claim
c)
Purchase Bill
d)
Purchase Requisition
82.
When the products are recieved at the admin/ stores or plant a ___________ is issued to the Procurement department
a)
TRN
b)
ORN
c)
GRN
d)
ASN
83.
Supplier submits a _______________ to Procurement department for supplying products and services
a)
Supplier Order
b)
Supplier Invoice
c)
Supplier Contract
d)
Supplier Timesheet
84.
The following processes is NOT a part of the Procurement module in ERP,
a)
Source to Contract (S2C)
b)
Procure to Pay (P2P)
c)
Payroll Processing
d)
None of the given options
85.
Examples of indirect material procurement are _____________________
a)
Stationery
b)
Rail Tickets
c)
Tea/Coffee
d)
All of the above
86.
AI is being used in the P2P process for _______________________
a)
Identifying Supplier Invoices
b)
Identifying Supplier POs
c)
Matching PO, Invoice and GRN
d)
All of the above
87.
Which of the following is NOT a primary business function?
a)
Sales and Marketing
b)
Supply Chain Management
c)
Accounting and Finance
d)
Information Systems
88.
What is a business process?
a)
Collection of activities that takes some input and creates an output that is of value to the customer
b)
Computers, people, procedures, and software that store, organize, and deliver information
c)
Analysis that attempt to predict the future sales of a product
d)
Numbers collected from sales, manufacturing and other operations, without any manipulation, calculation, or arrangement for presentation
89.
Which perspectives is better for managers to take in order to satisfy customer's needs?
a)
Business function
b)
Business process
90.
Which of the following business function is involved in developing products and determine pricing?
a)
Marketing and Sales
b)
Finance and Accounting
c)
Human Resource
d)
Supply Chain Management
91.
Which of the following business function is involved in developing sales forecast?
a)
Information system department
b)
Marketing and Sales
c)
Finance and Accounting
d)
Supply Chain Management
92.
Production plans used to develop requirements for raw materials and packaging are done by:
a)
Finance and Accounting
b)
Marketing and Sales
c)
Human Resource
d)
Supply Chain Management
93.
Sales forecast is used by _________ to plan overtime, salary wages, number of workers, and production needs.
a)
Sales and Marketing
b)
Supply Chain Management
c)
Human Resource
d)
Finance and Accounting
94.
Accounting and Finance is responsible for tasks related to:
a)
Recruits, hires, trains, and compensates employees, ensures compliance with government regulations, and oversees the evaluation of employees
b)
Sets product prices, promotes products through advertising and marketing, takes customer orders, supports customers, and creates sales forecasts
c)
Develops production plans, orders raw materials from suppliers, receives raw material, manufactures products, maintains facilities, and ships products to customers
d)
Provide summaries of operational data in managerial reports, controlling accounts, planning and budgeting, and cash-flow management

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