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CM Un1Wk1 - Social Media Influence on Consumers

Total questions: 22

Worksheet time: 39mins

Name
Class
Date
1.

(a)   is a dark pattern that makes you think you are taking a specific action, but a different, undesirable action takes place instead

Choose from the below words
Comparison Shopping
Bait and switch
Price Dipping
Ad-Scam
none of these
2.

What form of payment is accepted everywhere except online?

a)

debit card

b)

cash

c)

credit cards

d)

echeck

3.

2. Companies want to use influencers to help (a)  

Choose from the below words
a. sell their products to their fol
b. develop new products.
c. write their blogposts.
d. design their websites.
4.

It is used to share funny videos, and do challenges

a)
b)
c)
d)
5.

Messaging instant service for smartphones in which you can send and receive messages through internet like images, videos, videocalls, etc, is:

a)
b)
c)
d)
6.

The process of comparing various factors for a product or service before making a purchasing decision

a)

bait and switching

b)

price marking

c)

comparison shopping

d)

bandwagoning

e)

none of these

7.

Why do companies need to understand their customers and prospects?

a)

To understand what competitors do

b)

To understand what customers want and need

c)

To understand the changes that occur in the market

d)

To understand how to run a company

8.

What is the best way to make a decision on buying a product?

a)

How much you want the product

b)

The amount of money you'll have in 4 years

c)

The amount of money you have

d)

Your credit score

9.

What is a form of buying that a person purchases a product without any thought?

a)

Scheduled buying

b)

Contract buying

c)

Impulse buying

d)

Scattered buying

10.

A common scam is referral selling. What does this usually involve?

a)

The consumer being offered a ‘special deal’ if they pay in cash.

b)

The consumer being offered a ‘special deal’ if they buy the product and provide their names as referees for the shop assistant.

c)

The consumer being offered a ‘special deal’ if they buy the product and provide names of potential customers.

d)

All of the above

11.

Select ALL the types of email scams:

a)

Phishing

b)

Trojan Horse / Malware

c)

Scarcity Bias

d)

Romance Scam

12.

Select ALL the best ways to protect yourself from Spam Emails...

a)

Use a SPAM filter to prevent common scams ever reaching your inbox

b)

Be suspicious! If you aren’t completely certain it’s genuine, NEVER click any links or download attachments.

c)

Always click on every link

d)

Always download and open every attachment.

13.

A person who purchases goods and services for personal use

a)

a producer

b)

QR code

c)

Software as a Service (SaaS)

d)

a consumer

e)

none of these

14.

The best way for a company to measure the success of its marketing campaign is by counting the number of likes their posts receive.

a)

True

b)

False

15.

Which of the following social media platforms is used most for influencer marketing?

a)

b)

c)

d)

16.

People that have established credibility in a certain area and share with audiences over social media.

a)

Branding

b)

Consumer Behavior

c)

Perception

d)

Social Media Influencer

e)

Liking Influence

17.

Identify one way technology can encourage healthy behavior.

Identify one way technology can lead to unhealthy behavior.

Worth 2 points, one point per answer.

4 lines
18.

Explain how using social media influencers can help a business promote products and services.

4 lines
19.

The following are all ways that social media monitoring can benefit your business, except:

a)

informing your recruiting efforts to help with job candidates

b)

measuring the performance of a email marketing campaign

c)

centralization of social comments in one location

d)

answering ?'s about your product/business

20.
What is the best thing to do if you only want your close friends to be able to see your posts?
a)
Avoid posting details about your life.
b)
Check your privacy settings.
c)
Choose your posts carefully.
d)
Only post photos instead of comments
21.
What is the best reason not to post an inappropriate photo of yourself?
a)
It could make your friends upset.
b)
You could get negative comments.
c)
A future employer could see it.
d)
It could be seen as bragging.
22.

Preventing snapchat users from seeing your current location.

a)

snapmats

b)

snapmaps

c)

ghost mode

d)

filters

e)

none of these