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U4 AOS 2 Bus Man Section 8 Quiz - Effect on Stakeholders

Total questions: 15

Worksheet time: 11mins

Name
Class
Date
1.

What are stakeholders?

a)

People who are interested in or affected by the business

b)

Businesses who spy on other businesses

c)

People who eat steak

d)

Only the employees of the business

2.

Which stakeholder influences the business by where they choose to buy products from?

a)

Employees

b)

Customers

c)

Managers

d)

Banks

3.

How to employees have an impact on the business?

a)

Through the quality of the work they produce

b)

Through spending their money on fancy things

c)

By making friends at work and chatting at break times

d)

Through paying their taxes

4.

They often want to receive a promotion or a pay rise.

a)

customers

b)

local community

c)

employees

d)

suppliers

5.

They try to make sure that the business achieves all of its objectives.

a)

lenders

b)

managers

c)

local communities

d)

suppliers

6.
True or False: stakeholders can be internal and external.
a)
True
b)
False
7.
True or False: a consequence of a business not listening to their stakeholders is employees could go on strike.
a)
True
b)
False
8.

They supply products to a business (For example: coffee beans and milk to make a cup of coffee)

a)

lenders

b)

suppliers

c)

managers

d)

government

9.

Match the following effects on managers with the explanation.

Downsizing

Employees are not responding well to their work environment

Introduction of New Technology

Need to alter recruitment processes to hire people with new required skills

High rates of staff turnover or absenteeism

New divisions or departments open up new opportunitues

Epanding

Managers may be made redundant or have fewer employees to complete tasks

10.

Match the following change issues for employees with the correct explanation.

Mergers of Acquisitions

Employees may become redundant or have to undergo new training

Downsizing or expanding

Work teams and cultures may change or end

Introduction of New Technology

New divisions and departments form, often with new leaders

New Competitors in the Market

Longer working hours or greater responsibility to implement new strategies

11.

Somtimes, there will be initial (a)   backlash against change, before they accept the change and return to the business.

12.

Customers sometimes require time to accept change. This was true when _____

a)

Aldi ran a new marketing campaign in 2015-2016

b)

Banks introduced ATMs

c)

Ford and Holden ceased maufacturing in Australia

13.

New methods of production can often negatively affect suppliers, if the business decides to (a)   manufacturing.

14.

Business or factory closures have significant impacts in smaller towns were there is only one major (a)   .

15.

The closure of Ford and Holden manufacturing in Australia had a 'spin-off' effect, This means...

a)

That the businesses spirelled out of control (Holden no longer esits)

b)

The Australian community punished them with a boy cott and sales decreased

c)

Other related businesses were impacted and many were forced to close