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WorksheetsRelevel BD Round 2 MCQ Set 7
Total questions: 69
Worksheet time: 35mins
What is the consumer promotion technique according to which the seller sells two or three units of the product at a reduced price?
price packs
cents off deals
advertising specialties
both a and b
What is the detailed description of products, target market, competitors and customer value proposition classified as?
write-up
write-down
follow-up
none of above
What are the distinct psychological characteristics that play a key role in distinguishing one person from another?
lifestyle
personality
social class
None of the above
What is the standard amount that must be sold by the salesperson of the company's total product?
sales contest
expense quota
production quota
sales quota
Name the group of customers who follow a majority of people before buying innovative products.
late majority
early majority
laggard
early adopter
What is the type of communication channel that sends a message without personal feedback or contact?
personal communication channels
irrational communication channels
non-emotional communication channels
non-personal communication channels
Name the personal selling process step according to which the salesperson dictates how the company can solve problems by offering its product.
inbound approaching
presentation
demonstration
nominal approaching
In which analysis is the company’s strengths and weaknesses evaluated?
PEST analysis
SWOT analysis
Both a and b
None of above
According to customers, what is the trend of interpreting information in a way to support what they already believe?
selective attention
selective distortion
selective retention
all of above
What do social factors include?
small groups
family
social roles and status
all of above
Identify an important trait/characteristic of the adopter group 'early majority'.
deliberate
guided by respect
skeptical
tradition bound
What type of sales people travel to call all the customers in the field?
inside sales force
outside sales force
channel intermediaries
nominal sales force
What is the consumer promotion technique in which products are offered at a low cost or free of cost on purchase of a new product?
sample
coupon
premium
cash refunds
What is the tendency of innovation being tried for a limited period of time?
relative advantage
divisibility
communicability
compatibility
According to social classification, who are the business professionals without unusual wealth?
upper middles
working class
lower uppers
upper uppers
What are the psychological factors that affect the consumers’ buying behaviour?
motivation
perception
beliefs and attitudes
all of above
What do the positive situational factors and internal capabilities constitute in a company?
Strengths
Weaknesses
Opportunities
Threats
According to Maslow's Hierarchy of Needs, what is the need for security and protection classified as?
physiological needs
social needs
safety needs
esteem needs
With regard to promotional mix, what is the method in which the sales personnel develop a personal rapport for building customer relationships and increasing sales?
sales promotion
personal selling
public relations
advertising
What is the type of information the consumer obtains by using and examining the product?
experiential sources
commercial sources
public sources
all of above
The Regent Seven Seas Cruises targets customers seeking an elegant ambiance for holidays. What type of an example is this?
geographic segmentation
income segmentation
psychographic segmentation
behavioral segmentation
How can marketers grow demand for a particular product?
associating with strong motives
using motivating cues
positive reinforcement
all of above
What is the remembrance of good points that are related to choosing a brand as compared to competing with brands?
selective attention
selective distortion
selective retention
both a and b
Classify the adopter group called 'late majority'.
deliberate
guided by respect
skeptical
tradition bound
What do the major movements include with regard to sustainable marketing?
consumerism
seller's extremism
environmentalism
both a and c
What is the less involved buying behaviour of consumers while exploring significant differences between brands?
complex buying behavior
variety seeking buying behavior
dissonance reducing buying behavior
habitual buying behavior
Classify the customer market division segregated on the basis of 'compulsive, ambitious and outgoing customers'
geographic segmentation
demographic segmentation
psychographic segmentation
behavioral segmentation
Classify the need of recognition and status according to Maslow’s Hierarchy of Needs
physiological needs
social needs
safety needs
esteem needs
What must the positioning statement state besides the category of brands?
points of differences
price
place
distribution channel
What is local or individual marketing also known as?
mass marketing
segmented marketing
niche marketing
micromarketing
According to brand personality traits, what does 'ruggedness' imply about a brand?
outdoorsy and tough
cheerful and wholesomeness
daring and imaginative
charming and upper class
Burger King segments and targets its brand’s market as ‘Super Fans’ based on those who visit the store roughly 13 times a month. What type of an example is this?
user status
usage rate
loyalty status
benefits sought
Classify the need for food, shelter and clothing according to Maslow’s Hierarchy of Needs.
physiological needs
social and safety needs
esteem needs
self-actualization needs
What are the minor stimuli that determine when and how the customer will respond in a certain way?
perception
cues
motives
both a and c
What is the sustainable marketing principle which says that the company must define a mission statement in broad social terms in place of mere product terms?
sense of broad marketing
sense of mission marketing
sense of vision marketing
societal marketing
Which aspect of the company do competitive marketing strategies play a role in?
positioning strategy
targeting strategy
differentiation
market segmentation
What are the products that consist of activities and benefits offered for sale?
product membership in category
services
market segmentation
pricing of product
Classify the segmentation appropriate for Harley Davidson, which marketed bikes for the female segment of the market.
geographic segmentation
gender segmentation
psychographic segmentation
behavioral segmentation
What is the market segmentation done on the basis of religions of customers such as 'Catholics, Hindus and Muslims'?
geographic segmentation
demographic segmentation
psychographic segmentation
behavioral segmentation
What is the marketing strategy that does not focus on the difference between consumer needs?
mass marketing
segmented marketing
niche marketing
micromarketing
What is the process/activity in which the company targets the entire market with one similar offer?
mass marketing
segmented marketing
niche marketing
micromarketing
What are paints, nails and brooms classic examples of?
unsought specialty products
business services
accessory equipment
business advisory services
Classify supplies such as lubricants, coal, paper and pencils
operating supplies
repair and maintenance supplies
business advisory services
consumer specialty products
What is the product quality level considered a part of?
actual product
augmented product
de-augmented product
customer value
What is the category of products that come with a warranty at the time of purchase and expiry at some specific date?
augmented product
actual product
actual ownership
tangible products
Which market segment is large or profitable enough to be served?
attainable segment
measureable segment
accessible segment
substantial segment
Which market is segmented on the basis of degree levels such as 'high school graduates and college graduates'?
geographic segmentation
demographic segmentation
psychographic segmentation
behavioral segmentation
Which market is segmented on the basis of age and gender of customers?
geographic segmentation
demographic segmentation
psychographic segmentation
behavioral segmentation
Classify the market segmentation done on the basis of occupation and education of customers.
geographic segmentation
demographic segmentatio
psychographic segmentation
behavioral segmentation
Which of the following is the product support service a part of?
actual product
augmented product
differentiation
competitive strategy
What is the minimally involved consumer buying behaviour in which customers perceive few differences between brands?
complex buying behavior
variety seeking buying behavior
dissonance reducing buying behavior
habitual buying behavior
In marketing, what does the potential customer's familiarity with advertising create?
brand familiarity
brand conviction
both a and b
none of above
Name the sustainable marketing principle which states that a company should organize and view its marketing mix activities by keeping the customer’s view(s) in mind.
consumer oriented marketing
customer value marketing
innovative marketing
inbound ⁄ outbound marketing
What are the products that are sold through a widespread distribution network?
convenience products
shopping products
unsought products
sought consumer products
What are banking services and hotel services examples of?
products
commodities
barter system
offered services
What is product packaging a part of?
actual product
positioning strategy
competitive strategy
value proposition
What are the products that are bought to be used in the conduct of business?
consumer products
industrial products
augmented products
core customer value
What is the BlackBerry specific product design with QWERTY keyboard an example of?
product experience
intangible products
tangible product
services
Classify the clothing line of fashion designers.
unsought product
specialty shopping products
industrial products
specialty products
How many groups can industrial products be classified into?
Three groups
Two groups
Four groups
Five groups
Classify the specific brands of luxury cars.
consumer products
augmented product
industrial products
de-augmented product
For which of the following products’ marketing mix is it mandatory to conduct targeted promotion by the producers and resellers of market offerings?
sought products
unsought products
specialty products
industrial unsought products
What are the services provided by medical and legal specialists considered as?
unsought products
shopping products
specialty products
industrial convenient products
For which of the following products has the personal selling technique (frequently used in marketing mix) been designed for?
sought industrial products
specialty industrial products
shopping consumer products
augmented products
Classify the products bought by customers after comparing the suitability of different products.
non-shopping products
shopping products
specialty products
unsought products
What major purchases do the industry installations consist of?
buildings
fixed equipment
accessory and office equipment
all of above
Classify 'pre-planned funeral services'.
unsought services
augmented services
industrial services
specialty products
What is the third step of cost-based pricing?
design a product
determine cost of product
set price based on cost
convince buyer about products value
What are products such as toffees and candies examples of?
convenience products
unsought products
shopping products
augmented products
