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Relevel BD Round 2 MCQ Set 7

Total questions: 69

Worksheet time: 35mins

Name
Class
Date
1.

What is the consumer promotion technique according to which the seller sells two or three units of the product at a reduced price?

a)

price packs

b)

cents off deals

c)

advertising specialties

d)

both a and b

2.

What is the detailed description of products, target market, competitors and customer value proposition classified as?

a)

write-up

b)

write-down

c)

follow-up

d)

none of above

3.

What are the distinct psychological characteristics that play a key role in distinguishing one person from another?

a)

lifestyle

b)

personality

c)

social class

d)

None of the above

4.

What is the standard amount that must be sold by the salesperson of the company's total product?

a)

sales contest

b)

expense quota

c)

production quota

d)

sales quota

5.

Name the group of customers who follow a majority of people before buying innovative products.

a)

late majority

b)

early majority

c)

laggard

d)

early adopter

6.

What is the type of communication channel that sends a message without personal feedback or contact?

a)

personal communication channels

b)

irrational communication channels

c)

non-emotional communication channels

d)

non-personal communication channels

7.

Name the personal selling process step according to which the salesperson dictates how the company can solve problems by offering its product.

a)

inbound approaching

b)

presentation

c)

demonstration

d)

nominal approaching

8.

In which analysis is the company’s strengths and weaknesses evaluated?

a)

PEST analysis

b)

SWOT analysis

c)

Both a and b

d)

None of above

9.

According to customers, what is the trend of interpreting information in a way to support what they already believe?

a)

selective attention

b)

selective distortion

c)

selective retention

d)

all of above

10.

What do social factors include?

a)

small groups

b)

family

c)

social roles and status

d)

all of above

11.

Identify an important trait/characteristic of the adopter group 'early majority'.

a)

deliberate

b)

guided by respect

c)

skeptical

d)

tradition bound

12.

What type of sales people travel to call all the customers in the field?

a)

inside sales force

b)

outside sales force

c)

channel intermediaries

d)

nominal sales force

13.

What is the consumer promotion technique in which products are offered at a low cost or free of cost on purchase of a new product?

a)

sample

b)

coupon

c)

premium

d)

cash refunds

14.

What is the tendency of innovation being tried for a limited period of time?

a)

relative advantage

b)

divisibility

c)

communicability

d)

compatibility

15.

According to social classification, who are the business professionals without unusual wealth?

a)

upper middles

b)

working class

c)

lower uppers

d)

upper uppers

16.

What are the psychological factors that affect the consumers’ buying behaviour?

a)

motivation

b)

perception

c)

beliefs and attitudes

d)

all of above

17.

What do the positive situational factors and internal capabilities constitute in a company?

a)

Strengths

b)

Weaknesses

c)

Opportunities

d)

Threats

18.

According to Maslow's Hierarchy of Needs, what is the need for security and protection classified as?

a)

physiological needs

b)

social needs

c)

safety needs

d)

esteem needs

19.

With regard to promotional mix, what is the method in which the sales personnel develop a personal rapport for building customer relationships and increasing sales?

a)

sales promotion

b)

personal selling

c)

public relations

d)

advertising

20.

What is the type of information the consumer obtains by using and examining the product?

a)

experiential sources

b)

commercial sources

c)

public sources

d)

all of above

21.

The Regent Seven Seas Cruises targets customers seeking an elegant ambiance for holidays. What type of an example is this?

a)

geographic segmentation

b)

income segmentation

c)

psychographic segmentation

d)

behavioral segmentation

22.

How can marketers grow demand for a particular product?

a)

associating with strong motives

b)

using motivating cues

c)

positive reinforcement

d)

all of above

23.

What is the remembrance of good points that are related to choosing a brand as compared to competing with brands?

a)

selective attention

b)

selective distortion

c)

selective retention

d)

both a and b

24.

Classify the adopter group called 'late majority'.

a)

deliberate

b)

guided by respect

c)

skeptical

d)

tradition bound

25.

What do the major movements include with regard to sustainable marketing?

a)

consumerism

b)

seller's extremism

c)

environmentalism

d)

both a and c

26.

What is the less involved buying behaviour of consumers while exploring significant differences between brands?

a)

complex buying behavior

b)

variety seeking buying behavior

c)

dissonance reducing buying behavior

d)

habitual buying behavior

27.

Classify the customer market division segregated on the basis of 'compulsive, ambitious and outgoing customers'

a)

geographic segmentation

b)

demographic segmentation

c)

psychographic segmentation

d)

behavioral segmentation

28.

Classify the need of recognition and status according to Maslow’s Hierarchy of Needs

a)

physiological needs

b)

social needs

c)

safety needs

d)

esteem needs

29.

What must the positioning statement state besides the category of brands?

a)

points of differences

b)

price

c)

place

d)

distribution channel

30.

What is local or individual marketing also known as?

a)

mass marketing

b)

segmented marketing

c)

niche marketing

d)

micromarketing

31.

According to brand personality traits, what does 'ruggedness' imply about a brand?

a)

outdoorsy and tough

b)

cheerful and wholesomeness

c)

daring and imaginative

d)

charming and upper class

32.

Burger King segments and targets its brand’s market as ‘Super Fans’ based on those who visit the store roughly 13 times a month. What type of an example is this?

a)

user status

b)

usage rate

c)

loyalty status

d)

benefits sought

33.

Classify the need for food, shelter and clothing according to Maslow’s Hierarchy of Needs.

a)

physiological needs

b)

social and safety needs

c)

esteem needs

d)

self-actualization needs

34.

What are the minor stimuli that determine when and how the customer will respond in a certain way?

a)

perception

b)

cues

c)

motives

d)

both a and c

35.

What is the sustainable marketing principle which says that the company must define a mission statement in broad social terms in place of mere product terms?

a)

sense of broad marketing

b)

sense of mission marketing

c)

sense of vision marketing

d)

societal marketing

36.

Which aspect of the company do competitive marketing strategies play a role in?

a)

positioning strategy

b)

targeting strategy

c)

differentiation

d)

market segmentation

37.

What are the products that consist of activities and benefits offered for sale?

a)

product membership in category

b)

services

c)

market segmentation

d)

pricing of product

38.

Classify the segmentation appropriate for Harley Davidson, which marketed bikes for the female segment of the market.

a)

geographic segmentation

b)

gender segmentation

c)

psychographic segmentation

d)

behavioral segmentation

39.

What is the market segmentation done on the basis of religions of customers such as 'Catholics, Hindus and Muslims'?

a)

geographic segmentation

b)

demographic segmentation

c)

psychographic segmentation

d)

behavioral segmentation

40.

What is the marketing strategy that does not focus on the difference between consumer needs?

a)

mass marketing

b)

segmented marketing

c)

niche marketing

d)

micromarketing

41.

What is the process/activity in which the company targets the entire market with one similar offer?

a)

mass marketing

b)

segmented marketing

c)

niche marketing

d)

micromarketing

42.

What are paints, nails and brooms classic examples of?

a)

unsought specialty products

b)

business services

c)

accessory equipment

d)

business advisory services

43.

Classify supplies such as lubricants, coal, paper and pencils

a)

operating supplies

b)

repair and maintenance supplies

c)

business advisory services

d)

consumer specialty products

44.

What is the product quality level considered a part of?

a)

actual product

b)

augmented product

c)

de-augmented product

d)

customer value

45.

What is the category of products that come with a warranty at the time of purchase and expiry at some specific date?

a)

augmented product

b)

actual product

c)

actual ownership

d)

tangible products

46.

Which market segment is large or profitable enough to be served?

a)

attainable segment

b)

measureable segment

c)

accessible segment

d)

substantial segment

47.

Which market is segmented on the basis of degree levels such as 'high school graduates and college graduates'?

a)

geographic segmentation

b)

demographic segmentation

c)

psychographic segmentation

d)

behavioral segmentation

48.

Which market is segmented on the basis of age and gender of customers?

a)

geographic segmentation

b)

demographic segmentation

c)

psychographic segmentation

d)

behavioral segmentation

49.

Classify the market segmentation done on the basis of occupation and education of customers.

a)

geographic segmentation

b)

demographic segmentatio

c)

psychographic segmentation

d)

behavioral segmentation

50.

Which of the following is the product support service a part of?

a)

actual product

b)

augmented product

c)

differentiation

d)

competitive strategy

51.

What is the minimally involved consumer buying behaviour in which customers perceive few differences between brands?

a)

complex buying behavior

b)

variety seeking buying behavior

c)

dissonance reducing buying behavior

d)

habitual buying behavior

52.

In marketing, what does the potential customer's familiarity with advertising create?

a)

brand familiarity

b)

brand conviction

c)

both a and b

d)

none of above

53.

Name the sustainable marketing principle which states that a company should organize and view its marketing mix activities by keeping the customer’s view(s) in mind.

a)

consumer oriented marketing

b)

customer value marketing

c)

innovative marketing

d)

inbound ⁄ outbound marketing

54.

What are the products that are sold through a widespread distribution network?

a)

convenience products

b)

shopping products

c)

unsought products

d)

sought consumer products

55.

What are banking services and hotel services examples of?

a)

products

b)

commodities

c)

barter system

d)

offered services

56.

What is product packaging a part of?

a)

actual product

b)

positioning strategy

c)

competitive strategy

d)

value proposition

57.

What are the products that are bought to be used in the conduct of business?

a)

consumer products

b)

industrial products

c)

augmented products

d)

core customer value

58.

What is the BlackBerry specific product design with QWERTY keyboard an example of?

a)

product experience

b)

intangible products

c)

tangible product

d)

services

59.

Classify the clothing line of fashion designers.

a)

unsought product

b)

specialty shopping products

c)

industrial products

d)

specialty products

60.

How many groups can industrial products be classified into?

a)

Three groups

b)

Two groups

c)

Four groups

d)

Five groups

61.

Classify the specific brands of luxury cars.

a)

consumer products

b)

augmented product

c)

industrial products

d)

de-augmented product

62.

For which of the following products’ marketing mix is it mandatory to conduct targeted promotion by the producers and resellers of market offerings?

a)

sought products

b)

unsought products

c)

specialty products

d)

industrial unsought products

63.

What are the services provided by medical and legal specialists considered as?

a)

unsought products

b)

shopping products

c)

specialty products

d)

industrial convenient products

64.

For which of the following products has the personal selling technique (frequently used in marketing mix) been designed for?

a)

sought industrial products

b)

specialty industrial products

c)

shopping consumer products

d)

augmented products

65.

Classify the products bought by customers after comparing the suitability of different products.

a)

non-shopping products

b)

shopping products

c)

specialty products

d)

unsought products

66.

What major purchases do the industry installations consist of?

a)

buildings

b)

fixed equipment

c)

accessory and office equipment

d)

all of above

67.

Classify 'pre-planned funeral services'.

a)

unsought services

b)

augmented services

c)

industrial services

d)

specialty products

68.

What is the third step of cost-based pricing?

a)

design a product

b)

determine cost of product

c)

set price based on cost

d)

convince buyer about products value

69.

What are products such as toffees and candies examples of?

a)

convenience products

b)

unsought products

c)

shopping products

d)

augmented products