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Introduction to GDS

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What does GDS stand for?

a)

General Distribution System

b)

Global Distribution System

c)

Global Distribution Solution

d)

Global Destination System

2.

Which of the following is NOT a function of GDS?

a)

Reservation & Booking for flights

b)

Complete & secure paymet handling

c)

Ticketing

d)

Automatically contacts customers and discusses promotions for tickets

3.

Which of the following GDS does FCTG use?

a)

SABRE

b)

AMADEUS

c)

GALILEO

d)

WORLDSPAN

4.

What does SABRE stand for?

a)

Semi Automatic Business Resolution Environment

b)

Semi Australian Business Research Environment

c)

Semi Automatic Business Research Environment

d)

Semi Automatic Business Research Entertainment

5.

Which of the following is a disadvantage of GDS?

a)

Industry Inactivity

b)

Packages

c)

Marketing

d)

Audience

6.

What does PNR stand for?

a)

Passenger Name Record

b)

Passenger Name Remember

c)

Pilot's Name Record

d)

Passenger Nationality Record

7.

What should we always remember when creating a PNR?

a)

INTER

b)

TINTER

c)

PRINT

d)

PEARS

8.

What is the correct format when adding John Smith to a PNR?

a)

-JOHN/SMITH*MR

b)

-SMITH/JOHN*MR

c)

-MR*SMITH/JOHN

d)

-MR*JOHN/SMITH

9.

What is the correct format when entering a Ticketing Status for June 15, 2022?

a)

7TAW15JUN/NEW BOOKING

b)

7RAW15JUN/NEW BOOKING

c)

NEW BOOKING/7TAW15JUN

d)

NEW BOOKING/TAW15JUN22

10.

What is the format to add John Smith's mobile number 09286879007 on a PNR?

a)

909286879007-A

b)

909286879007-B

c)

909286879007-H

d)

909286879007-M

11.

What is the format to enter a received from field by Agent WNS

a)

WNS6

b)

6WNS*

c)

6WNS

d)

*6WNS

12.

TRUE or FALSE: Checking the Air Availability from BNE to SYD can only be done via Manual Commands

a)

TRUE

b)

FALSE

13.

What is the manual command to display available flights from BNE to SYD on June 15, 2022

a)

115JUNSYDBNE

b)

1JUN15BNESYD

c)

115JUNBNESYD

d)

1BNESYD15JUN

14.

____ is the basic format to display price information while in a PNR.

a)

WPNCB

b)

WP

c)

WPA

d)

WPAS

15.

TRUE or FALSE: WP*BAGAL is the manual command to display baggage allowance

a)

TRUE

b)

FALSE

16.

The manual command to cancel all air segments is ________.

a)

IAX

b)

AXI

c)

XIA

d)

XAI

17.

We use SSR to add which of the following requests?

a)

Special Meal

b)

Wheelchair

c)

Infant/Child

d)

All of the Above

18.

TRUE or FALSE: All airfares are refundable.

a)

FALSE

b)

TRUE

19.

At best practice, we use manual command _______ to display all SSRs in a PNR.

a)

*PS3*P4S

b)

*3SP*4SP

c)

*P3S*P4S

d)

None of the Above

20.

What is the manual command to display Passport Information?

a)

*P4D

b)

*PD4

c)

*4PD

d)

*D4P