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Chapter 1

Total questions: 14

Worksheet time: 15mins

Name
Class
Date
1.

Choose 1 term for this definition:

The process of transferring the authority, accountability, and responsibility of client care to another member of the health care team.

a)

Delegating

b)

Supervising

c)

Assigning

d)

Authorizing

2.

Choose 1 term for this definition:

The process of transferring the authority and responsibility to another team member to complete a task, while retaining the accountability.

a)

Delegating

b)

Supervising

c)

Assigning

d)

Authorizing

3.

Choose 1 term for this definition:

The process of directing, monitoring, and evaluating the performance of tasks by another member of the health care team.

a)

Delegating

b)

Supervising

c)

Assigning

d)

Authorizing

4.

Which of the following should a nurse consider when delegating tasks?

SELECT ALL THAT APPLY.

a)

Right route

b)

Right task

c)

Right time

d)

Right person

5.

Which of the following should a nurse consider when delegating tasks?

SELECT ALL THAT APPLY.

a)

Right circumstances

b)

Right direction and communication

c)

Right supervision and evaluation

d)

Right patient

6.

Effective leaders are always in a management position.

a)

TRUE

b)

FALSE

7.

Which leadership style does this describe? CHOOSE 1.

Communication occurs down the chain of command, or from the highest management level downward through other managers to employees.

a)

Democratic

b)

Laissez faire

c)

Authoritative

8.

Which leadership style does this describe? CHOOSE 1.

Work output by staff is usually of good quality when cooperation and collaboration are necessary.

a)

Democratic

b)

Laissez faire

c)

Authoritative

9.

Place the Stages of Conflict in the correct order from first to last. Please SCROLL DOWN and type ONLY THE LETTERS as your answer.

A: Latent Conflict--The actual conflict has not yet developed: however, factors are present that have a high likelihood of causing conflict to occur.

B: Felt Conflict--Those involved begin to feel an emotional response to the conflict.

C: Conflict Aftermath--Conflict aftermath is the completion of the conflict process and can be positive or negative.

D: Perceived Conflict--A party perceives that a problem is present, though an actual conflict might not actually exist.

E: Manifest Conflict--The parties involved are aware of the conflict and action is taken. Actions can be positive or negative.

4 lines
10.

POLL: SELECT ALL of the leadership styles you have experienced in your current and past workplaces.

a)

Laissez faire

b)

Democratic

c)

Authoritative

d)

Not sure

11.

POLL: Which leadeship style do you enjoy most as a worker?

(Please choose one or more.)

a)

Laissez faire

b)

Democratic

c)

Authoritative

d)

Not sure

12.

POLL: Which leadeship style do you think works best in a hospital setting?

(Please choose one or more.)

a)

Laissez faire

b)

Democratic

c)

Authoritative

d)

Not sure

13.

POLL: Type your answer:

Which of the following negotiation strategies come most easily to you?

Avoiding/Withdrawing

Smoothing

Competing/Coercing

cooperating/Accommodating

Compromising/Negotiating

Collaborating

4 lines
14.

POLL: Type your answer:

Which of the following negotiation strategies come most tend to be most challenging for you?

Avoiding/Withdrawing

Smoothing

Competing/Coercing

Cooperating/Accommodating

Compromising/Negotiating

Collaborating

4 lines