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WorksheetsManagement & Motivation
Total questions: 67
Worksheet time: 41mins
What is the process of stimulating people to action to accomplish desired goals?
Leadership
Motivation
Directing
Cordination
A supervisor who believes in McGregor’s Theory Y
will likely monitor employees closely to ensure that
their work is completed.
True
False
key characteristics of the democratic leadership style.
staff works together to make decisions
tells staff what to do, makes decisions
expects employees to follow order
consults with employees, asks for suggestions then decides
why is an autocratic leadership style more efficient
workers have high job motivation
problems can be dealt more quickly as they aren't waiting for people to agree on a decision
everyone knows what do to in their task
the democratic approach is desirable for employees because
staff members can work together and ask for help
they know what to do because they are specialised in their job
doing the same thing everyday while also allowed to ask for help
management skills include
inspiring
leading communication
interpersonal
communication
decision making
interpersonal
caring
smart
thoughtful
leading
vision
Managers must be able to:
MAKE GOOD DECISIONS
SOLVE PROBLEMS
KNOW HOW TO WORK WITH OTHERS
ALL
Is a statement that describes the company's reason for existing now.
VISION STATEMENT
MISSION STATEMENT
ORGANIZATIONAL STATEMENT
CONTROLLING STATEMENT
________ is something the business wants to accomplish in the future and typically within 1 – 10 years.
LONG-TERM GOALS
VISION
SHORT-TERM GOALS
MISSION
________is something the business wants to accomplish in the near future and in less than 12 months.
LONG-TERM GOALS
VISION
SHORT-TERM GOALS
MISSION
Managers must be able to:
MAKE GOOD DECISIONS
SOLVE PROBLEMS
KNOW HOW TO WORK WITH OTHERS
ALL
_______ involves motivation and direction for employees, to help encourage high performance.
Planning
Leading
Controlling
Organization
If Alberta is a categorized as a Theory X manager, which of the following behaviors is she most likely to exhibit?
A) She will empower her subordinates.
B) She will trust her employees to use their discretion in most matters.
C) She will strictly control all the details of any project she is managing.
D) She will delegate authority extensively to junior managers.
___________ is a payment system that rewards people based on the amount they sell or produce, linking pay to productivity
Fringe benefits
Remuneration
Piece rate
Profit-related pay
______________ is a payment system that rewards people for who meet set targets over a period of time.
Performance-related pay
Fringe benefits
Profit-related pay
Time rate
______________ are a type of financial reward payment based system on hourly rates
Wages
Salaries
Minimum wages
Remuneration
What are TWO benefits of a motivated workforce?
Increase in labour productivity
Cost per unit increases
Increase in labour turnover
Increase in labour retention
More managers can be added for many reasons such as
New location
Growth
Introduces new department
All of the above
Managers have different functions in an enterprise. That includes
Planning
organizing
leading
controlling
all of the above
______ involve developing a course of action to achieve the objective of the company
Planning
Organizing
Leading
Controlling
______ involve allocating resources to people to achieve plans.
Planning
Organizing
Leading
Controlling
______ involve allocating resources to people to achieve plans.
Planning
Organizing
Leading
Controlling
People work better when ...
they are told what to do.
they can make choices.
they know who their boss is.
they are paid more.
Having freedom in choosing tasks motivates people.
true
false
This type of leadership style limits employee freedom
Democratic
Laissez-faire
Autocratic
Entrovert
Leadership focus on
Relationships
Coaching
Planning
Budgeting
In laissez-faire leadership the employees are
educated
knowledgeable
self-motivated
All of the above
One downside of democratic leadership
Can only meet online
Lead to endless meetings
Employees are not involved in the decision making process
Women never get a chance to be a democratic leader
"a short term objective, probably for small business just starting out, or when a new firm enters the market or at a time of crisis."
"the business could be aiming to sell to new markets, possibly abroad or if it is a local business it might simply mean aiming to sell to consumers in the neighbouring town (e.g. restaurants)."
What does the S stand for in SMART GOALS
Specific
Special
Standard
Sports
What does the M stand for in SMART Goals
Mighty
Mediocre
Measurable
Most
What does the A in SMART stand for?
Attainable - a goal must be reachable; you CAN do it.
Admirable - a goal must impress people.
Artistic - a goal must be creative.
Academic - a goal must be scholarly and oriented towards learning.
Relevant - a goal must be something that is important to YOU
Timely - the goal must be reached within a specific length of time.
Why is it important that your goals have deadlines?
You need details.
So you can tell if you have accomplished it or not.
So you know what you are trying to accomplish.
So you will actually work towards achieving it in a timely manner.
Why is "I will eat healthy this week" not a SMART goal?
Not attainable.
Not time-bound.
Not measurable or specific.
It is a SMART goal.
I will score 15 soccer goals this season.
SMART goal
NOT a SMART goal
I will learn to play the drums.
NOT a SMART goal
SMART goal
Why is it important that SMART goals are measurable
So you know exactly what you are trying to accomplish
So you know when you have accomplished it or not
So you have a deadline you are working within
So it is something you care about
I will get all A's these 9 weeks.
SMART goal
NOT a SMART goal
"We want to make lots of money with our lemonade stand by the end of the day," is missing...
Timely
Relevant
Specific
Attainable
"I want to run faster than the speed of light by the time I am 20" is a bad goal because...
It is not Specific.
It is not Relevant
It is not Attainable.
It is not Measurable.
Setting goals will help you...
Identify some specific steps to take to help work toward goals
be the first in line to lunch
help you make the basketball team
fail science for the 2nd nine weeks
Leadership is especially important at the beginning of a business because
businesses cannot afford to pay employees
every company must have a president
only certain types of people can be leaders
startup failure rates are high
Leadership is important when things are going well for a business because
leaders determine the next step for the organization
employees become discouraged in times of crisis
team members usually embrace change
people don't need role models
Human capital refers to
how much we can work
our own potential for leadership
the sum of our knowledge, skills, health, and value
the value of our knowledge about a specific topic
Which of the following is a true statement about leadership
Leadership cannot be studied and practiced
Anyone can be a leader
Leaders are typically poor managers
Leaders are born, not made
Which of the following is a characteristic of a self-confident leader:
S/He is truly invested in the work team
S/He has the ability to share a vision
S/He demonstrates empathy
S/He is decisive, even in uncertain times
Leaders who share a belief in justice, a desire to do the right thing, and an awareness of the rights of other people can be said to have
competence
integrity
emotional intelligence
credability
If a leader takes ownership of a problem, makes sure it is fixed, and takes steps to prevent it from happening again, s/he is demonstrating
flexibility
adaptability
responsibility
social awareness
A leader with emotional intelligence is good at managing
feelings
money
raw materials
facilities
A willingness to learn, to change, and to take occasional risks all refer to a leader with
credibility
flexibility
a passion for work and people
business knowledge
Alyssa strives to come up with unique ideas, approaches, and solutions for her work group. What leadership characteristic does she demonstrate?
Integrity
Passion for people
Authenticity
Creativity
Which of the following leadership characteristics would be too difficult to fake:
Passion for work and people
credibility
Integrity
Self-confidence
_____________ is the act of achieving organizational goals and objectives using available resources efficiently and effectively.
Leadership
Vision creation
Management
Emotional intelligence
What is the difference between a manager and a leader?
Managers inspire people and leaders delegate tasks to their employees
Leaders have people follow them while managers have employees who work for them
They are both similar
What are the disadvantages of laissez-faire leadership?
Employees creativity isn't usually considered and employees could become demotivated
Employees are scared of management and are not allowed to make decisions
It is unclear who takes responsibility and can lead to poor performance if inexperienced staff aren't supported
What are the advantages of autocratic leadership?
It is an innovative style of leadership
Decisions are made quickly and by the most experienced members of staff
Employees ideas and creativity are not usually considered
What are the advantages of democratic leadership?
Employees are highly motivated and accepting of change
Employees are lazy and scared of change
Decisions are made quickly and efficiently
A laissez-faire leadership style ensures that tasks are completed on time and deadlines are always met
True
False
Decision making can be very slow when it comes to Democratic leadership
True
False
Decisions are made quickly when there is an Autocratic leadership style
True
False
Which type of leadership relies heavily on the use of policies, procedures, and regulations?
Autocratic
Democratic
Participative
Laissez Faire
Which leadership style would be appropriate?
