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Communication , its types, media and barriers

Total questions: 15

Worksheet time: 7mins

Name
Class
Date
1.

The four elements of communication are:

a)

Message, sender, receiver and feedback

b)

Sender, message and receiver

c)

Message, feedback, verbal and nonverbal

d)

Books, television, computers and radio

2.

Good listening skills include:

a)

a message, a sender, and a reveiver.

b)

labeling, cultural sensitivity, and talking slowly.

c)

verbal message, written communication and a receiver

d)

showing interst, hearing the message, and not interrupting

3.
Which of these is NOT an example of a verbal communication skill
a)
The speed of our speech
b)
Eye contact
c)
Language used
d)
Volume of speech
4.

When introducing yourself, you should use what form of touch?

a)

A pat on the head

b)

A controlling grip of the arm

c)

A firm handshake

d)

A pat on the back

5.

Written communication should have all EXCEPT the following:

a)

Moderate speed of speech

b)

Correct Grammer

c)

Correct Punctuation

d)

Correct Spelling

6.

It is the type that flows from upper to lower positions, i.e., president to a manager or supervisor, a manager to an ordinary staff.

a)

Up-ward communication

b)

downward communication

c)

Horizontal Communication

d)

Crosswise approach

7.

Which form of communication enables people at the same level within departments of the organisation to communicate with each other?

a)

Vertical communication

b)

Horizontal communication

c)

Internal communication

d)

External communication

8.

What is interpersonal communication?

a)

communication with oneself

b)

one on one communication

c)

small group communication

d)

public speaking

9.

Individuals who are strong in intrapersonal intelligence are

a)

scared of expressing themselves

b)

good at being aware of their own emotional states, feelings, and motivations

c)

excellent at dealing with people

d)

always motivated to become the best

10.

It is communication between or among people having different linguistic, religious, ethnic, social, and professional backgrounds.

a)

Intercultural communication

b)

Organizational communication

c)

Interpersonal

d)

Intrapersonal

11.

_____ communication can be defined as communication with one’s self, and that may include self-talk, acts of imagination and visualization, and even recall and memory

a)

intrapersonal

b)

interpersonal

c)

mass

d)

public

12.

You meet with your group mates to talk about your project. What type of communication do you have?

a)

Intrapersonal communication

b)

Interpersonal communication

c)

Small group communication

d)

Public communication

13.

In this principle of communication, all elements interact and affect each other.

a)

Communication has no opposite.

b)

Communication is dynamic.

c)

Communication is unrepeatable and irreversible.

d)

Communication is competence-based.

14.

This type of communication is when you talk to a large group of people, such as 500 in an audience.

a)

Intrapersonal

b)

Interpersonal

c)

Small Group

d)

Public Speaking

15.

Knowing and understanding the tips to improve interpersonal communication skills is essential. Therefore, one should ............

a)

be a good listener which is only an option.

b)

know saying 'no' is better than saying 'yes' in explaining something.

c)

know to be disrespectful is their choice.

d)

be empathetic toward others.