wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Intro to Business Tutorial 8

Total questions: 14

Worksheet time: 7mins

Name
Class
Date
1.

Political, legal, regulatory, social, competitive, economic, and technological forces comprise the

a)

marketing mix.

b)

marketing concept.

c)

marketing strategy.

d)

business plan.

e)

marketing environment.

2.

Which statement is true of the marketing environment?

a)

The forces in the marketing environment cannot be controlled under any circumstance.

b)

Unemployment problems are a part of regulatory forces affecting the marketing environment.

c)

The public's opinions belong to the competitive forces influencing the marketing environment.

d)

A marketing manager can influence some environmental variables.

e)

Environmental forces remain static.

3.

Aiden's music store developed a smartphone application to improve its distribution, promotion, and new-product development. In this scenario, Aiden's store is using ________ forces.

a)

technological

b)

social

c)

economic

d)

competitive

e)

political

4.

Farm Fresh, a supermarket in Oregon, was criticized by the community for its use of plastic bags. In view of the concerns raised by the members of the community, the supermarket's management made the decision to start using biodegradable bags. This decision has been influenced by ________ forces.

a)

political

b)

social

c)

technological

d)

economic

e)

competitive

5.

If a foreign trade policy of a country states that multinational companies can enter its market only by merging with a local business partner, this would represent which environmental force?

a)

technological

b)

social

c)

civil

d)

political

e)

ethical

6.

Matrix Clothing Inc. decides to launch its premium line of clothing and bags in a country that is experiencing increasing purchasing power and per capita income by its residents. Which environmental force primarily influenced Matrix Clothing Inc.'s decision?

a)

technological

b)

legal

c)

religious

d)

political

e)

economic

7.

Lucia is a Hispanic American who manages a Mexican food restaurant. She often eats the food her restaurant sells, and several times a year, she travels to Mexico to visit her family and eat authentic Mexican cuisine. Which social variable does this scenario most closely describe?

a)

attitude

b)

social role

c)

social class

d)

 culture

e)

self-efficacy

8.

Every time Rob wants to change his cell phone, he takes the opinions of his colleagues and friends to decide which phone to buy. Thus, Rob's colleagues and friends are his

a)

social class.

b)

social role.

c)

target market.

d)

reference group.

e)

resource pool.

9.

Carolyn is highly influenced by celebrities in movies and advertisements. She wishes to dress like them and adopt their lifestyle. When she goes shopping, these celebrities are her point of comparison. In this scenario, the celebrities are Carolyn's

a)

social class.

b)

focus group.

c)

reference group.

d)

social model.

e)

market segment.

10.

Carolyn is highly influenced by celebrities in movies and advertisements. She wishes to dress like them and adopt their lifestyle. When she goes shopping, these celebrities are her point of comparison. In this scenario, the celebrities are Carolyn's

a)

social class.

b)

focus group.

c)

reference group.

d)

social model

e)

market segment.

11.

What would be considered to be a social variable of buying behavior?

a)

perception

b)

motivation

c)

attitude

d)

personality

e)

culture

12.

In the context of the psychological variables of buying behavior, ________ is the process by which a person selects, organizes, and interprets information received from his or her senses.

a)

conditioning

b)

perception

c)

self-actualization

d)

motivation

e)

mediation

13.

________ refers to the decision processes and actions of people who purchase and use products.

a)

Buying behavior

b)

Distributing

c)

Franchising

d)

Entrepreneurship

e)

Market orientation

14.

Rich runs a home improvement business. He is happy with the level of business he receives, but he wants to learn more about his customers, so he studies information compiled by the U.S. census bureau and other government agencies, databases created by marketing research firms, and sales and other internal reports. What kind of data is Rich using in this scenario?

a)

ethnographic data

b)

complex data

c)

simple data

d)

primary data

e)

secondary data