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OM - Quiz #1

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

Is the overseeing and designing of production, manufacturing, and distribution of products and services.

a)

Operations Management

b)

Sales and Marketing

c)

Production

2.

Refers to how efficiently inputs, like business processes, result in outputs of goods and services.

a)

Quality

b)

Productivity

c)

Operation

3.

Is the process of teaching or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies.

a)

Training

b)

Apprentice

c)

Skills

4.

Setting numbers or quotas for the entire organization to achieve.

a)

Training

b)

Goals

c)

Fair Wage

5.

Making the workers environment comfortable and suitable for them.

a)

Working Conditions

b)

Goals

c)

Fair Wage

6.

If an employee is struggling with something; listening to their problems and providing swift guidance and understanding can make all the difference.

a)

Support

b)

Training

c)

Goals

7.

Knowing that the employees are being paid fairly.

a)

Fair Wages

b)

Team Goals

c)

Benefits

8.

The process of upgrading or innovating to make the team more productive.

a)

Technology

b)

Support

c)

Goals

9.

Defined as an object or thing that is manufactured or redefined for sale.

a)

Product

b)

Quality

c)

Service

10.

Defined as the action of helping or doing work for someone.

a)

Product

b)

Quality

c)

Service

11.

Homegeneity stands for ...

a)

Standard

b)

Non-standard

c)

Subjective

12.

Heterogeneity stands for ....

a)

Standard

b)

Non-standard

c)

Subjective

13.

This refers to the number one source of new ideas for businesses.

a)

Consumers

b)

Government

c)

Retailers

14.

What QC Ordinance prohibits single-use plastics and disposable materials?

a)

2876

b)

2822

c)

2870

15.

Refers to a team that constantly finds new ways on how to create or improve a product.

a)

Research & Development

b)

Sales and Marketing

c)

Operations Management

16.

Refers to the initial framework in developing new products.

a)

Idea Stage

b)

Concept Stage

c)

Prototype Stage

17.

The framework in which you will define the product by refining the product strategy.

a)

Idea Stage

b)

Concept Stage

c)

Prototype Stage

18.

The framework in which you will validate and try your product prior to launching.

a)

Test Marketing Stage

b)

Concept Stage

c)

Prototype Stage

19.

The framework in which you will construct the product from your initial stage.

a)

Test Marketing Stage

b)

Concept Stage

c)

Prototype Stage

20.

The process of launching and selling your new product. Also refers to as the last stage in the framework of development.

a)

Test Marketing Stage

b)

Commercialization Stage

c)

Prototype Stage

21.

Is a name, term, symbol or design, or a combination of them intended to identify the goods or services.

a)

Brand

b)

Palette

c)

Patent

22.

Refers to the cycle of the product after launching.

a)

Product Life Cycle

b)

Product Shelf Life

c)

Product Life Framework

23.

This stage in the PLC refers to the stability of the product in the market.

a)

Growth

b)

Maturity

c)

Decline

24.

This stage in the PLC refers to the sales improvement of the product after launch.

a)

Growth

b)

Maturity

c)

Decline

25.

This stage happens when the product failed to innovate and loses its magic to its customers.

a)

Growth

b)

Maturity

c)

Decline