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Worksheets

Customer Flow Deck

Total questions: 10

Worksheet time: 13mins

Name
Class
Date
1.

Which is not part of the Value Proposition?

a)

Youth

b)

Volunteers

c)

Partners

2.

Which is not part of the Customer Flow?

a)

Experience

b)

Introduction

c)

Attraction

d)

Post-Experience

3.

Which is not part of the Customer Status?

a)

Approved

b)

Sign-Up

c)

Rejected

d)

Finished

4.

Which is not part of the Customer Profile?

a)

Opportunity Provider

b)

Lakbayani Volunteer

c)

Lead

5.

This stage happens even before your customer flow begins. Preparing necessary tools ensures the smooth flow of the process.

a)

Attraction

b)

Customer Flow

c)

Product Funnel

d)

Pre-attraction

6.

Answer No. 1

The first step in the Customer Flow for Youth is Attraction! This step is where (1) _____ (young people who are qualified to go on the LakBayani volunteer program) are introduced to AIESEC in order to (2) _____.

(a)  

7.

Answer No. 2

The first step in the Customer Flow for Youth is Attraction! This step is where (1) _____ (young people who are qualified to go on the LakBayani volunteer program) are introduced to AIESEC in order to (2) _____.

(a)  

8.

Find appropriate partners for the LakBayani program. You will be needing one (1) (a)   partner per opportunity.

9.

Answer No. 1

The first step in the Customer Flow for Youth is (1) _____! This stage is what you do in terms of (2) _____.



(a)  

10.

Answer No. 2

The first step in the Customer Flow for Youth is (1) _____! This stage is what you do in terms of (2) _____.

(a)