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Business Communication Vocabulary Test

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

The willingness to be corrected and to act on that correction.

a)

Coachable

b)

Integrity

c)

Leadership

d)

Negotiate

2.

The state or quality of being dedicated to a cause, activity, etc.

a)

Conflict Resolution

b)

Courteous

c)

Compromise

d)

Commitment

3.

The ability to speak, listen, and write effectively.

a)

Collaboration

b)

Critical Thinking

c)

Empathy

d)

Communication Skills

4.

A problem solving strategy for settling disputes.

a)

Problem Solving

b)

Conflict Resolution

c)

Decision Quality

d)

Effective Communication

5.

Comparing what you already know with the information you are given in order to decide whether you agree with it.

a)

Critical Thinking

b)

Responsibility

c)

Self Confidence

d)

Skills

6.

The act of sharing information between two people (or groups of people) so that the information is successfully understood.

a)

Interpersonal Skills

b)

Positive Attitude

c)

Effective Communication

d)

Flexibility

7.

Willingness to change or compromise

a)

Flexibility

b)

Time Management

c)

Work Ethic

d)

Productive

8.

Individuals believe their qualities can change and improve through their effort.

a)

Self Confidence

b)

Self Direction

c)

Self Development

d)

Growth Mindset

9.

Skills that are teachable, and measurable.

a)

Hard Skills

b)

Soft Skills

c)

Skills

d)

Productivity

10.

The power or opportunity to act or take charge before others do.

a)

Leadership

b)

Initiative

c)

Integrity

d)

Values

11.

The quality of being honest and having strong moral principals; moral uprightness.

a)

Integrity

b)

Morals

c)

Values

d)

Goal

12.

Steadfastness in doing something despite difficulty or delay in achieving success.

a)

Perseverance

b)

Patience

c)

Effective

d)

Relevant

13.

The process of finding solutions to difficult or complex issues.

a)

Problem Solving

b)

Critical Thinking

c)

Effective Communication

d)

Emotional Intelligence

14.

The skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well.

a)

Professionalism

b)

Soft Skills

c)

Skills

d)

Hard Skills

15.

Arriving or doing something at the expected or planned time.

a)

Punctuality

b)

Schedule

c)

Task

d)

Priority

16.

The personal strength that helps most people cope with stress and recover from adversity and even trauma.

a)

Resilience

b)

Perseverance

c)

Morals

d)

Values

17.

The belief that you can successfully perform a desired behavior.

a)

Self Confidence

b)

Self Awareness

c)

Self Direction

d)

Empathy

18.

Personal attributes and habits that enhance an individual's job performance, career prospects, and interactions with others.

a)

Soft Skills

b)

Hard Skills

c)

Skills

d)

Values

19.

The combined action of a group of people, especially when effective.

a)

Team Work

b)

Collaboration

c)

Task

d)

Schedule

20.

Process of planning and exercising control of time spent on specific activities.

a)

Time Management

b)

Work Ethic

c)

Schedule

d)

Task

21.

Intrinsic motivation to perform your best.

a)

Work Ethic

b)

Perseverance

c)

Self Direction

d)

Goal

22.

The principles of right and wrong that guide an individual in making decisions.

a)

Ethics

b)

Morals

c)

Values

d)

Priorities

23.

A person's standards of behavior or beliefs concerning what is and is not acceptable for them to do.

a)

Morals

b)

Values

c)

Tasks

d)

Goals

24.

To make a list of tasks that need to be done in the order of most-to-least important.

a)

Prioritize

b)

Schedule

c)

Task

d)

Creative

25.

The ideas, beliefs, and attitudes about what is important that help guide the way you live.

a)

Values

b)

Morals

c)

Goals

d)

Tasks