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Social Media Marketing (Ch 1)

Total questions: 32

Worksheet time: 21mins

Name
Class
Date
1.

Marketing and advertising are the same thing.

a)

True

b)

False

2.

If you increase the number of new customers in your business, you are guaranteed to grow your business.

a)

True

b)

False

3.

Marketing is the process of communicating a company’s value to the customer.

a)

True

b)

False

4.

What are the Four P’s of Marketing?

4 lines
5.

Target markets are identified groups of consumers who are most likely to purchase your product or service.

a)

True

b)

False

6.

Which common research method is best for getting a more in-depth look at consumers’ thoughts and ideas about a product or service?

a)

Survey

b)

Focus Group

c)

Web Analytics

d)

Primary Research

7.

Ads, emails, and text messages are all examples of marketing approaches.

a)

True

b)

False

8.

Which common research method is best for gathering demographic and quantitative data?

a)

Surveys

b)

Focus Groups

c)

Web Analytics

d)

Primary Research

9.

This type of data is best represented numerically.

a)

Qualitative

b)

Quantitative

10.

This type of data is best explained using words and descriptions.

a)

Qualitative

b)

Quantitative

11.

Give an example of quantitative data.

4 lines
12.

A customer who purchases Lululemon products would fit which of the following criteria?

a)

High household income

b)

Male

c)

Age 75+

d)

Low educational level

13.

Johnsons Popcorn utilizes which type of promotion to sell their popcorn?

a)

Packaging

b)

Ads

c)

Social Media

d)

All of the above

14.

A product can be a good or a service.

a)

True

b)

False

15.

What is the marketing mix?

a)

quantitative and qualitative data

b)

the 4 Ps

c)

research completed to better know your customer

d)

none of the above

16.

A _____ is a particular group of consumers at which a product or service is aimed.

a)

target market

b)

differentiated offering

c)

pro forma

d)

patent

17.

Identifying your target market makes it easier and more cost effective to ______.

a)

appeal to everyone

b)

sell your products to the masses

c)

reach your potential customers

d)

push away unnecessary customers

18.

Members of a target market have similar _______.

a)

wants

b)

needs

c)

interest

d)

wants, needs, & interest

19.

Tells you who your customer is by providing statistical information about their age, gender, location, education level, income level, etc.

a)

demographics

b)

psycholgraphics

c)

geographics

d)

target marketing

20.

Which of the following demographic groups would most likely be the target market for the beard trimmer in the image?

a)

Male age 15-17

b)

Female age 20-30

c)

Male age 20-30

d)

Male age 40-60

21.

Which of the following demographic groups would most likely be the target market for the product in the image?

a)

Male & female age 12-17

b)

Male & female age 25-45

c)

Male & female age 50-60

d)

Male & female age 70-80

22.

Which of these is NOT a Demographic characteristic, or a statistical way of grouping people?

a)

Age

b)

Household Income

c)

Race

d)

Political preference

23.

A business' target market includes

a)

Everyone

b)

All the people who might use a product or service

c)

The specific people that the company is aiming to reach with its marketing and sales efforts

d)

One segment of the market

24.

Data that describes a group of people by age, marital status, gender, etc.

a)

Psychographic data

b)

Demographics

c)

Geographic data

25.

An interview with a group of potential customers who provide valuable feedback.

a)

Survey

b)

Focus group

c)

Observation

26.

Individuals are companies that marketing efforts are aimed at.

a)

Target market

b)

Customer profile

c)

Demographics

27.

A list of question to ask customers to find out information.

a)

Survey

b)

Secondary data

c)

Focus group

28.

Which of these are questions a business should ask when identifying its target market? Check all that apply.

a)

How old are they?

b)

How much money do they make?

c)

How do they like to purchase their products and services?

d)

Where do they live?

29.

Which of these types of research/data produces results in numbers, percents, etc.?

a)

Qualitative

b)

Quantitative

30.

Which of these types of research/data shows consumers' attitudes and beliefs about a product, service, etc.?

a)

Quantitative

b)

Qualitative

31.

How many people typically participate in a focus group?

a)

3-5

b)

6-10

c)

12-30

d)

35+

32.

What is "observer interference?"

a)

The hesitation to be honest in a focus group response because of the presence of the researcher or marketer

b)

When a company runs out of a product offering

c)

A method of data collection in social settings

d)

When a focus group is conducted incorrectly