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Worksheets

MKTG W3

Total questions: 12

Worksheet time: 4mins

Name
Class
Date
1.

What characterized the first industrial revolution?

a)

Digitalization

b)

Mass production powered by electricity

c)

Mechanized production, powered by water and steam

d)

The creation of the lightbulb

2.

Which of the following is not a key shift in marketing?

a)

Exclusive to Inclusive

b)

Vertical to Horizontal

c)

Individual to Social

d)

Engaging Brands to Established Brands

3.

This is an example of which marketing paradox?

a)

Informed vs. Distracted

b)

Offline vs. Online Interaction

c)

Negative Advocacy vs. Positive Advocacy

4.

Which generational cohort is known for being 'Digital Natives'

a)

Gen X

b)

Baby Boomers

c)

Millennials

d)

Gen Z

5.

Which of the following is not part of the F factor in marketing (although Prof Holly argues it should be!)

a)

Friends

b)

Facebook

c)

Fans

d)

Followers

6.

True or False - the Third Industrial Revolution revolves around digital transformation.

a)

True

b)

False

7.

The reviews on this Mexican restaurant are an example of which marketing paradox?

a)

Negative vs. Positive Advocacy

b)

Informed vs. Distracted Customers

c)

Online vs. Offline

8.

The F factor primarily influences which digital shift?

a)

Exclusive to Inclusive

b)

Vertical to Horizontal

c)

Generational Cohort Theory

d)

Individual to Social

9.

An example of how connectivity has changed marketing is the shift from renting videos at Blockbuster video to using Netflix.

a)

True

b)

False

10.

In the net promoter score theory, 'passives' have a significant impact on brand advocacy

a)

True

b)

Falose

11.

What are the benefits of offline interaction? (check all that apply)

a)

Can see and touch products

b)

Personalized design lay out due to AI

c)

The use of chat bots

d)

Immediate response to customer service

12.

Connectivity has changed typical competitive boundaries for businesses.

a)

True

b)

False