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Chap1 Intro HRM(512)

Total questions: 30

Worksheet time: 45mins

Name
Class
Date
1.

___________ measures the number of employees that leave a firm within a year

a)

performance management

b)

redundancies

c)

labour turnover

d)

redeployment

2.

The term competitive advantage stands for

a)

the superior market position of a company in the market vis-a-vis its competitors

b)

the organizational confidence level

c)

the expansion of product lines in the market

d)

None of the above

3.

Which of the following resources is a source of competitive advantage?

a)

physical resources

b)

human resources

c)

organizational resources

d)

All of the above

4.

Identify the managerial function out of the following functions of HR managers.

a)

procurement

b)

development

c)

organizing

d)

performance appraisal

5.

The scope of human resource management includes

a)

procurement

b)

development

c)

compensation

d)

All of the above

6.

The human resource management functions aim at

a)

ensuring that the human resources possess adequate capital, tool, equipment and material to perform the job successfully

b)

helping the organization deal with its employees in different stages of employment

c)

improving an organization’s creditworthiness among financial institutions

d)

None of the above

7.

Which of the following aptly describes the role of line managers and staff advisors, namely HR professionals?

a)

Staff advisors focus more on developing HR programmes while line managers are more involved in the implementation of those programmes.

b)

Line managers are concerned more about developing HR programmes whereas staff advisors are more involved in implementing such programmes.

c)

Staff advisors are solely responsible for developing, implementing and evaluating the HR programmes while line managers are not all involved in any matters concerning HR.

d)

Line managers alone are responsible for developing, implementing and evaluating the HR programmes while staff advisors are not all involved in any matters concerning HR.

8.

Which one of the following is not a part of the external environment of an organization?

a)

social factors

b)

political factors

c)

legal factors

d)

organizational culture

9.

Which of the following is normally the cause of organizational change?

a)

technological development

b)

change in labour characteristics

c)

mergers, acquisitions, etc

d)

All of the above

10.

A written statement of policies and principles that guides the behaviour of all employees is called

a)

code of ethics

b)

word of ethics

c)

ethical dilemma

d)

None of the above

11.

Which of the following factors shapes the ethical behavior of the members of the organization?

a)

The superiors behavior

b)

Organizational culture

c)

Code of ethics

d)

All of the above

12.

Which of the following best describes the line manager?

a)

A line manager is a person who has direct responsibility for employees and their work.

b)

A line manager is person who manages specific lines for special promotions.

c)

A line manager is a person who manages a particular production line.

d)

A line manager is a person who manages a production line.

13.

The meaning of the acronym HRM is ________

a)

Human Resourceful Management

b)

Human Relation Management

c)

Humanistic Resource Management

d)

Human Resource Management

14.

Which of the following is disadvantage of high labour turnover for a business

a)

Existing workers are motivated

b)

Competence in recruitment

c)

High cost of recruitment and training

d)

New blood and ideas in businesses

15.

The ability of a business to keep its employees working for the firm, rather than to seek employment elsewhere, is known as

a)

Recruitment

b)

Motivation

c)

Retention

d)

Selection

16.

Which of the following is NOT a task of a Human Resource Manager:

a)

Health, safety and employee welfare

b)

Recruitment and selection

c)

Performance appraisal

d)

Budgeting and cash flow

17.

Which term means actively looking for qualified employees?

a)

background check

b)

recruitment

c)

human resources management

d)

meeting staffing needs

18.

Which is considered a voluntary separation?

a)

transfer

b)

lay off

c)

retirement

d)

resignation

19.

Which is the process of helping new employees adjust to a company?

a)

training

b)

recruitment

c)

human resource management

d)

orientation.

20.
The purchase of one business or company by another company or other business entity is called as
a)
Merger
b)
Acquisition
c)
Licensing
d)
Franchising
21.

Majority of the disputes in industries are related to the problem of ________

a)

Wages

b)

Salaries

c)

Benefits

d)

All the above

22.

Which of the following organization has relatively higher labour turnover

a)

School

b)

Burger King

c)

Law firm

d)

Government

23.

A group of people who perform interdependent tasks to work toward accomplishing a common mission or specific objective.

a)

Team

b)

Creativity

c)

Leadership

d)

None of the above

24.

__________ is the statistical study of population characteristics

a)

labour turnover

b)

external mobility

c)

labour mobility

d)

demography

25.

____________ is the termination of an employee contract due to incompetence

a)

outsourcing

b)

redundancy

c)

dismissal

d)

shortlisting

26.

___________ involves hiring from outside the organization

a)

outsourcing

b)

external recruitment

c)

exduction

d)

redeployment

27.

_____________ is the management process of forecasting current and future needs of employees

a)

labour turnover

b)

retention planning

c)

workforce planning

d)

performance planning

28.

_____________ is part of the recruitment process that involves investigating the components of a job

a)

outsourcing

b)

head-hunting

c)

job analysis

d)

motivation

29.

________ refers to using external providers for certain non-core activities

a)

offshoring

b)

flexible work patterns

c)

outsourcing

d)

re-shoring

30.

The reason for organizations’ efforts to gain competitive advantage out of HR is:

a)

HR environment is responsible for competitive advantage as it cannot be imitated easily by the competitors.

b)

Human resources are more important than physical resources.

c)

It is easy to obtain competitive advantage out of HR practices.

d)

It is easy to obtain competitive advantage out of HR practices.