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BT - Transferable Skills

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

How are you judged as a professional?

a)

by what you say to others

b)

by how you say something

c)

by how you look

d)

all of these answers are correct

2.

Transferable skills are also known as ____.

a)

soft skills

b)

replaced skills

c)

interpersonal skills

d)

hard skills

3.

Unwanted, unwelcomed, and uninvited behavior that demeans, threatens, or offends a person, and results in a hostile work environment.

a)

leadership

b)

active listening

c)

harrassment

d)

management

4.

Relating to, dealing with, or capable of making the distinction between right or wrong conduct.

a)

workplace etiquette

b)

morals

c)

attitude

d)

ethics

5.

The ability to motivate individuals and groups to accomplish important goals.

a)

management

b)

leadership

c)

customer service

d)

indecision

6.

The process of accomplishing the goals of an organization through the effective use of people and other resources.

a)

management

b)

harrassment

c)

leadership

d)

decision-making process

7.

What is the ability to speak, listen, and write effectively?

a)

indecision

b)

interpersonal skills

c)

customer service

d)

communication skills

8.

The skill, good judgement, and polite behavior that is expected from a person hwo is trained to do a job well.

a)

professionalism

b)

transferable skills

c)

morals

d)

workplace etiquette

9.

What is expected of the employee to get the job done.

a)

transferable skills

b)

workplace etiquette

c)

attitude

d)

employee expectations

10.

Organizing daily activities in a way that allows you to meet your daily needs as well as your short and long-term goals with as little stress as possible.

a)

customer service

b)

time management

c)

management

d)

active listening