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Communication

Total questions: 23

Worksheet time: 19mins

Name
Class
Date
1.

In the communication process. ________ is when. the receiver responds to the sender.

a)

Reply

b)

Response

c)

Feedback

d)

React

2.

Road signs and facial expressions are example of ______________

a)

Non verbal Communications

b)

Visual Communications

c)

Sign Communications

d)

Verbal Communications

3.

Which one describes communication best?

a)

Two people talking to each other

b)

Two or more people talking to each other

c)

Two people connecting with each other

d)

Two or more people connecting with each other

4.

Elements of Personal Communication are 7% Spoken Words, 38% Voice and Intonation and 55% Body Language. This is according to whom?

a)

Muhammad Khairulanwar bin Abdullah

b)

Dr. Albert Mehrabian

c)

Jude Law

d)

Haji Ismail bin Haji Ramlee

5.

Which one(s) are among the 7 C's of Communication? (You may choose more than one)

a)

Clear

b)

Correct

c)

Creative

d)

Considerate

6.

What is the term for one's ability to monitor one's own and/or other peoples' emotion, identify and differentiate emotions, and to use emotional information to guide thinking and behaviour?

a)

Emotional intellect

b)

Emotional Intelligence

c)

Emotional Aptitude

d)

Emotional Quotient

7.

In a report, what is the section that is after the cover page but SHOULD be written after you have finished the report?

(a)  

8.

Is cikgu Sorun Ibrahim a teacher?

a)

Yes

b)

No

c)

He tries to be

d)

Is this included in the test?

9.

Look at this:

500,000 Oregon residents evacuate state-wide due to wildfires. (2020, September 10). HuffPost. https://www.huffpost.com/entry/oregon-residents-evacuations-wildfire

What is the in-text citation for the above?

a)

(HuffPost, 2020)

b)

(500,000 Oregon residents evacuate, 2020 September 10)

c)

(500,000 Oregon residents evacuate, 2020)

10.

What do you call it the you use other peoples' work as your own?

(a)  

11.

Do you know the Muffin Man?

a)

Nah

b)

Who lives in Drury Lane?

c)

What in the world?

d)

Did I miss a page in our lecture?

12.

To the best of your abilities, draw the emotion that you are feeling now.

13.

What do you call the document that contains all your academic results, personal information and work experience?

(a)  

14.

Write one (1) thing you learned in GS 1118 Communication Skills?

4 lines
15.

Which of these is not a feature of Effective Communication?

a)

Eye-Contact

b)

Body Language

c)

Active Listening

d)

Smiling

16.

What is the name of the document that records all the proceedings of a Meeting

a)

Minutes of Meeting

b)

MINIT

c)

Memorandum

d)

Email

17.

Which of these is NOT one of the 7 Cs of Effective Communication?

a)

Clear

b)

Creative

c)

Coherent

d)

Concise

18.

Which of these is an example of verbal communication?

a)

Facial expressions

b)

Speaking on the telephone

c)

Road signs

d)

Body posture

19.

Which of the following is an important quality of effective communication?

a)

Unclear

b)

Confusing

c)

Clear

d)

Incomplete

20.

What is the purpose of an agenda in a meeting?

a)

To send a personal message

b)

To list the topics to be discussed

c)

To replace the minutes of the meeting

d)

To record the decisions made during the meeting

21.

A communication barrier is anything that prevents us from receiving and understanding the messages

a)

True

b)

False

22.

Which of the following is an example of a rule for effective communication:

a)

The message must be clear

b)

Sender must deliver the message clearly and concisely

c)

Receiver must be able to hear and receive the message

d)

all the above

23.

Which of the following is an example of Physical/Environmental barriers?

a)

A beautiful female/male

b)

An uncomfortable meeting place and noise

c)

To be frustrated