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WorksheetsHospitality chapter 3
Total questions: 24
Worksheet time: 12mins
Extra item or service that adds to a travelers comfort or convenience.
amenity
contraction
demopgraphic trend
social trend
Change in the structure or belief of the society.
amenity
contraction
demopgraphic trend
social trend
Increase or decrease over time in thenumber of people in a subgroup.
amenity
contraction
demopgraphic trend
social trend
Period when the ecomony is slowing down.
global economy
contraction
enterprise system
social trend
A guest who is waiting to be seated but gives up and leaves.
walk-away customer
trend
lifestyle trend
cloud computing
A general direction which something is moving.
walk-away customer
trend
lifestyle trend
cloud computing
A change in the way people live their lives.
walk-away customer
trend
lifestyle trend
cloud computing
Period when the economy is doing well.
recession
expansion
globalization
transnational corporation
Period when the economy is doing poorly.
recession
expansion
globalization
transnational corporation
Process in which the ecomony of different nations become interconnected.
recession
expansion
globalization
transnational corporation
Egyptioans developed what two hospitality offerings?
cruises and souvenirs
taverns and restaurants
international language and common currency
Which of the following are contributions made by the U.S. to the hospitality industry?
taverns and restaurants
Motels and churchs
grand hotels, restaurant chains
Changes in hospitality industry develped along with changes in ...
tourist attractions
fast-food restaurants
modes of transpertation
An example of a demographic trend is ...
changing family structures
increasing impulse buying
increasing number of adults of the age of 65
An example of a social trend is
changing family structures
increasing numbers of adults over the age of 65
using the cloud to store information
An example of a lifestyle trend is ...
aging of the population
changing attitudes towards gaming
increasing concern about health issues
A computer system that essentialy replaces handwritten bills in the food and beverage industry is called...
an enterprise
a point of sales
a property management
Stagecoach routes led to the develpment of inns for eating while the horses were exchanged.
true
false
Delivering consistent service is a challenge of the industry.
true
false
The U.S., Mexico and Greece played an important role in the early days of hospitality.
true
false
The U.S. contributed motes to the hospitality industry.
true
false
Unstable political conditions have little effect on the hospitality industry.
true
false
Trends help hospitality managers decide which services to offer.
true
false
Cloud computing is a method of storing and processing electronic documents and data through the internet
true
false
