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RM Quiz #1

Total questions: 10

Worksheet time: 3hrs 30mins

Name
Class
Date
1.

Jenny was able to purchase $75 worth of RedMart groceries. How much will her shipping fee be?

a)

$5.99

b)

$3.99

c)

Free

d)

None of the above

2.

What do we call the tool that is being used by Delivery Representatives in scanning containers?

a)

Delivery Buddy

b)

Delivery Module

c)

Delivery System

d)

Delivery Body

3.

This is the phase where the totes/cartons are grouped according to pallet before it is lifted and loaded to the feeder truck.

a)

Picking

b)

Staging

c)

Packing

4.

What do you call the distribution centres of RedMart which are split by zones in Singapore?

a)

Crossdocks

b)

Sortation Hub

c)

Logistics Hub

5.

What does EARLY OK in LOP means?

a)

It means the customer has chosen ATL or Authority to Leave

b)

The customer has chosen to reschedule their delivery on an earlier date.

c)

It means the customer has chosen Go Green or additional 2 hours ealier from chosen timeslot.

6.

Leave at Doorstep is not available for chilled and frozen items during checkout. True or False?

a)

True

b)

False

7.

How many times can customers add to their existing order?

a)

Customer can add items to their existing order up to 3 times subjected to availability.

b)

Customer can add items to their existing order up to 5 times subjected to availability.

c)

Customer can no longer add items to their existing order.

8.

How much will the shipping fee be if customer has a cart value of $20 and has chosen scheduled 6 hours timeslot?

a)

$5.99

b)

Free

c)

$3.99

9.

In LOP, what is the term used referring to Bulky Items?

a)

Case

b)

Each

c)

Tote

10.

Customers can do partial cancellation. True or False?

a)

True

b)

False