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PKT Supply_Week-2_October'22

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

If a profile is already deactivated with another number what do we need to guide?

a)

Probe the captain & activate the profile

b)

Fill the form after probing the reason why he registered with another number

c)

Guide to city office

d)

inform the reason & close the call

2.

What is the base fare for Auto bangalore?

a)

Rs.55

b)

Rs.45

c)

Rs.30

d)

Rs.40

3.

Nirmal is a captain from Agra & asked to activate food delivery service & is ready to pay us as well. What we need to guide?

a)

Apologise & inform the service is on hold currently, we will surely get back to you once its released again.

b)

Share link for payment

c)

Activate the service

d)

Pitch one ride & close the call

4.

What is the referral bonus & joining bonus for auto captains in Mumbai?

a)

The old captain will get 300 & the new 500 after meeting the criteria

b)

Old captain will get 1000 & the new 1000 after meeting the criterias

c)

Old captain will get 500 & the new 300 after meeting the criterias

d)

Old captain will get 1500 & the new 1000 after meeting the criterias

5.

What is the base fare of chennai b2b service for auto captains?

a)

Rs.30

b)

Rs.35

c)

Rs.40

d)

Rs.45

6.

If a auto captain informs that he is not interested for b2b as already working with swiggy. What we need to inform?

a)

How much you earn on a daily basis What do you do in off-peak hours as you don’t get many orders in Swiggy Why don’t you try working with Rapido full-time one the day in Both B2B & Link services and see how much you will be able to earn

b)

From how long you're working with Swiggy Are you a full-timer or part-timer How much do you earn on a daily basis What do you do in off-peak hours as you don’t get many orders in Swiggy

c)

From how long you're working with Swiggy Are you a full-timer or part-timer How much you earn on a daily basis What do you do in off-peak hours as you don’t get many orders in Swiggy Why don’t you try working with Rapido full-time one the day in Both B2B & Link services and see how much you will be able to earn

d)

From how long you're working with SwiggyAre you a full-timer or part-timerWhat do you do in off-peak hours as you don’t get many orders in Swiggy Why don’t you try working with Rapido full-time one the day in Both B2B & Link services and see how much you will be able to earn

7.

Rajesh has registered his number to become Rapido captain with his profile picture, DL (MCWG), RC of HERO FCR & Aadhar card. What will be the disposition?

a)

Activated

b)

Not Eligible

c)

Not Interested

d)

Callback

8.

Mobarak wants to change his number. He has not done any rides in the day, has Rs 7 in his wallet & New number is not registered in Rapido. What will be the action taken?

a)

We will ask him to call to captain care for the changes.

b)

We will inform the account balance should be 0 or upto 5, we will ask the captain to redeem once & call to captain care & the changes will be done.

c)

We will take request for mobile number changes

9.

Which are the not eligible bikes among the list?PULSAR RS 200, Apache RR 310, Suzuki Hayabusa, Honda Activa 125, Hero Splendor, PULSAR NS 200

a)

PULSAR RS 200, Apache RR 310, Suzuki Hayabusa

b)

PULSAR RS 200, Apache RR 310, Suzuki Hayabusa, PULSAR NS 200

c)

Apache RR 310, Suzuki Hayabusa, PULSAR NS 200

d)

PULSAR RS 200, Suzuki Hayabusa, PULSAR NS 200

10.

When captain informs he mistakenly installed the app & we inform the benefits & asks if he has DL & captain replies NO, what are the probing steps?

a)

When will you apply for DL

b)

When can we call you back

c)

Apply for DL & update the documents, you will get a call from our end

d)

Do you have LL//Have you applied for DL/LLR