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WorksheetsObj. 2.03: SM-066 Posttest
Total questions: 20
Worksheet time: 10mins
Which of the following examples best depicts the directing function:
A supervisor tells her team the tasks they need to complete.
A manager hires six new staff members.
A CEO determines the company’s goals.
A president figures out which staff members should report to him.
Which of the following statements about directing is true:
Directing is considered the “heart” of management.
Some employees do not need direction.
Staffing is more important than directing.
Only top-level managers participate in directing.
When a marketing manager goes on vacation, the marketing staff does not know what tasks to do and does not feel like it can work ahead on anything. This example illustrates that
directing motivates employees.
directing is a continuous process.
directors must build group dynamics.
directing is the starting point of action.
What happens if managers do not coordinate individual employees’ work and effort?
The company is not able to handle changes.
Employees duplicate tasks and are not efficient.
Employees are more focused on their tasks.
The company has a culture of teamwork.
Why is it important for managers to provide stability through direction?
By providing stability, managers can eliminate risk.
Instability leads to greater chance of high reward.
Employees who feel secure are more productive and happier.
Companies that have stability struggle to guide employees’ work.
Which of the following is an example of a manager directing the company’s resources efficiently:
Michael makes sure his employees understand the value of their work.
Lina trains her staff on the latest software they will be using.
Tyrell tells Diane to use a part of her budget on a new ad campaign.
Renee offers Enrique a raise if he improves his performance.
When BlueLight, Inc. merged with a competitor, the managers strived to instruct their employees on the best ways to transition. This is an example of how directing
initiates changes smoothly.
motivates employees.
coordinates work and effort.
builds group dynamics.
Directing is pervasive, which means that it
flows from the top down.
involves interpersonal communication.
happens at every level of the organization.
never stops.
Managers need to form relationships with employees and understand human behavior. This is an example of which characteristic of directing?
People-focused
Continuous
Executive
Creative
Which of the following examples best illustrates the creative aspect of directing:
A supervisor tries to determine why his employees aren’t getting along.
A manager instructs employees to develop a new website.
A CEO directs a manager, who directs lower level employees.
A supervisor spends time getting to know each employee individually.
Thomas is listening to his employees’ ideas about how to improve their time management. What directing activity is Thomas engaging in?
Supervising
Communicating
Instructing
Motivating
Motivation can best be thought of as
the reason you do the things you do.
developing a team spirit.
communication between employees.
the example managers set for employees.
Which of the following is an example of motivation as a means of directing:
A manager pays attention to what time employees clock in.
Emmie praises her employees for quality work.
Employees engage in team-building exercises.
Andy’s boss asks him to stay an hour late to finish his project.
Rita enjoys routine, so her manager gives her the same tasks every week. Therefore, Rita is satisfied with her job and wants to perform at a high level. Rita’s manager is motivating her based on
her need to please others.
her need for stability.
monetary reward.
fear of failure.
Which of the following is an example of negative reinforcement:
A raise
Additional vacation time
Reduced tedious paperwork
A bonus
Antonio tells his staff to sort through files to locate notes from a meeting. Antonio is
motivating.
supervising.
instructing.
disciplining.
When managers are building group dynamics, they are also often
resolving conflict.
recruiting new staff.
training employees.
organizing the company’s structure.
Why is leadership an important aspect of directing?
Leadership improves managers’ ability to provide clear instructions.
Employees need less supervision when managers demonstrate leadership.
Leadership and directing include the same activities and traits.
Employees follow direction when they respect managers as leaders.
Sammy is observing her employees as they put together furniture. Sammy is
supervising.
rewarding.
communicating.
instructing.
A manager’s team consistently hits sales targets and exceeds profit goals. The manager knows that s/he is a good director by examining
time standards.
quantity standards.
quality standards.
employee turnover.
