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CBA 212 - Exam 2 Review: Ch 5, 6, 12, 13 (SP23)

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

Informational reports are usually organized using the direct pattern.

a)

True

b)

False

2.

Which of the following factors is the most important in determining the organization of a report?

a)

Report frequency

b)

Report length

c)

Writer convenience

d)

Reader comprehension

3.

Headings are appropriate only in messages that will be submitted as hard copies, such as reports or letters. They should not be used in electronic messages.

a)

True

b)

False

4.

You are responsible for recording the minutes of an important executive board meeting. The best way to organize these minutes is by ________.

a)

importance

b)

time

c)

criteria

d)

convention

5.

Since e-mailing, tweeting, and other forms of digital messaging allow for speedier communication, editing short workplace messages is unnecessary and even counterproductive.

a)

True

b)

False

6.

Another word for mode is average.

a)

True

b)

False

7.

What room does this class meet in?

a)

SWG 212

b)

LAH 118

c)

SWG 118

d)

LAH 212

8.

Which section of a proposal typically identifies the problem and discusses the goals or purposes of the project?

a)

Budget

b)

Authorization Request

c)

Background

d)

Staffing

9.

________ expressions in paragraphs enable the reader to anticipate what's coming, reduce uncertainty, and speed comprehension.

a)

Introductory

b)

Transitional

c)

Forecasting

d)

Sustaining

10.

A copy of the RFP (request for proposal) should be included in the front matter of a formal proposal.

a)

True

b)

False

11.

Khalida is sending an e-mail message to a client. Before sending it, she wants to make sure that she has made her point in the fewest possible words. What is Khalida checking for?

a)

Clarity

b)

Format

c)

Conciseness

d)

Vigor