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WorksheetsORGANIZATION AND MANAGEMENT (REVIEW SESSION QUARTER 1)
Total questions: 55
Worksheet time: 1hrs 8mins
Functions needed in order to accomplish the management process of coordinating and overseeing the work performance of individuals working together in organizations.
A. Management Functions
B. Coordination
C. Efficiency
D. Effectiveness
Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations no matter where they are located. This principle is knows as the
A. impartiality of management
B. neutrality of management
C. reality of management
D. universality of management
One who possesses good leadership qualities or a combination of good moral character, strong professional will, humility that builds enduring greatness, and commands loyalty and respect among subordinates.
A. Leader
B. Liasson
C. Figurehead
D. Spokesperson
It involves ensuring the work activities are completed efficiently and effectively by the people responsible for doing them.
A. Commanding
B. Managing
C. Organizing
D. Planning
Have titles such as Executive Vice President, Chief Operating Officer, and Chief Executive Officer.
A. First-line Managers
B. Middle Managers
C. Team Leaders
D. Top Managers
Wasting resources is considered to be an example of:
A. Inefficacy
B. Ineffableness
C. Inefficiency
D. Ineffectiveness
In successful organizations, the following are included:
A. High efficiency and high effectiveness go hand in hand
B. High efficiency and high effervescence go hand in hand
C. High efficiency and high accessibility go hand in hand
D. High efficiency and high equanimity go hand in hand
Which of the following changes has resulted in the shifting of organizational boundaries?
A. Digitization
B. Increased emphasis on organizational ethics
C. Increased competitiveness
D. Changing security threats
Which of the following is true regarding a manager's job with respect to customers?
A. Employees play an insignificant role in delivering quality customer services.
B. Today, the majority of employees in developed countries work in product sectors.
C. Managers have not yet recognized the importance of delivering consistent high-quality customer services.
D. Managers must create a customer-responsive organization in order to survive successfully in today's environment.
From a business perspective, a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies is known as:
A. Accountability
B. Equitability
C. Sustainability
D. Universality
Which of the following represents one of the challenges of management?
A. Enjoy relatively easy work
B. Support, coach, and nurture others
C. Have little influence on organizational outcomes
D. Have to deal with a variety of personalities
The effect of planning on managers is that it forces them to:
A. Grow resistant to change
B. Eliminate uncertainty
C. Anticipate and respond to change
D. Work at cross purposes
Establishing strategies for achieving organizational goals is a part of the ___________.
A. Coordinating
B. Leading
C. Organizing
D. Planning
_________ plans are plans that are clearly defined and leave no room for interpretation.
A. Directional
B. Long-term
C. Stated
D. Specific
Long-term plans are defined as those with a time frame beyond ________.
A. One-year
B. Three years
C. Five Years
D. Seven Years
Which aspect of planning refers to documents that outline how results are to be achieved?
A. Goals
B. Objectives
C. Performance
D. Plans
In highly _________ organizations, there are explicit job descriptions, numerous organizational rules, and clearly defined procedures covering work processes.
A. capitalized
B. decentralized
C. formalized
D. leveraged
What are the different structures that traditional organizational can have?
A. Simple, functional, and divisional structures.
B. Simple, functional, corporate structures
C. Simple, functional, and business unit structures
D. Functional, strategic, and busines sunit structures
Which of the following traditional organizational designs focuses on results by holding division managers responsible for what happens to their products and services?
A. Divisional structure
B. Functional structure
C. Matrix structure
D. Simple structure
_______ refers to assigning in a new or additional task to a subordinate, or getting the work done through others by giving them the right to make decisions or take actions.
A. Accountability
B. Authority
C. Delegation
D. Responsibility
There is no overlapping of work is one of the advantages of:
A. Formal organization
B. Informal organization
C. Team Design
D. None of the above
Today, the basic management functions have been condensed to ________, ___________, ___________, and ___________.
A. planning, organizing, leading and controlling.
B. planning, organizing, commanding, and coordinating.
C. planning, organizing, commanding and controlling.
D. planning, organizing, coordinating, and controlling.
Goals are different from plans because _______.
A. Goals identify specific steps that the organization needs to achieve, and plans identify the overall mission of the organization.
B. Goals describe financial objectives, and plans describe objectives related to social responsibility.
C. Goals are important only for small companies, and plans are important only for large companies.
D. Goals are desired outcomes, and plans describe how those outcomes will be accomplished.
When uncertainty is high, plans should be _____ and _______.
A. specific; flexible
B. directional; standing
C. short-term; directional
D. general; informal
Top executives are mainly involved in _____ planning.
A. departmental
B. functional
C. operational
D. strategic
Which of the following is an assumption associated with traditional goal setting?
A. Employees will be more motivated to try to attain goals that they helped set.
B. Organizational goals must not be communicated to lower level employees.
C. Top managers know what is best because they see the "big picture".
D. Organizational goals must not be broken down into individual goals.
How managers effectively plan when the external environment is continually changing?
A. They should discontinue formal planning.
B. They should set general, but rigid plans.
C. They should be ready to change directions if environmental conditions warrant.
D. They should continue to follow the set organizational plans as persistence will eventually pay.
Access to financing is an example of:
A. Strengths
B. Weaknesses
C. Opportunities
D. Threats
Worker's unique skill set is an example of:
A. Strengths
B. Weaknesses
C. Opportunities
D. Threats
Poor marketing and sales set is an example of:
A. Strengths
B. Weaknesses
C. Opportunities
D. Threats
Which of the following represents one of the rewards of being a manager?
A. Operating with limited resources.
B. Receiving recognition in the organization.
C. Motivating workers in chaotic situations.
D. Doing duties that are more clerical than managerial.
In order to succeed in today's world, organizations need to _____.
A. be more flexible in how works get done.
B. pace themselves when it comes to innovation.
C. strictly follow the top-down decision making approach
D. adopt narrowly-defined functional arrangements.
Which of the following is an example of a single-use plan?
A. Affirmative action hiring policies of a company.
B. A plan developed to implement new environment regulations.
C. The procedure to be followed for firing low-performance employees.
D. A plan developed to ensure worker safety at the company's facilities.
Which of the following is a weakness of the simple structure?
A. It relies too much on one person which is very risky.
B. Duplication of activities and resources increases costs and reduces efficiency.
C. Specialists become insulated and have little understanding of what other units are doing.
D. Pursuit of functional goals causes managers to lose sight of what is best for the overall organization.
An organization's mission states that it "is committed to reducing its environmental footprint"; but its facilities do not comply with statutory environmental regulations. This is an instance of how _________.
A. strategic goals help shape financial goals.
B. long-term goals differ from short-term goals.
C. an organizations stated goals need not be its real goals.
D. a company's real goals are derived from its mission statement.
Effectiveness is associated with ________.
A) reducing inventory
B) decreasing production time
C) doing the right things
D) doing things right
Today, the basic management functions have been condensed to ________.
A) planning, organizing, commanding, and coordinating
B) planning, organizing, coordinating, and controlling
C) planning, organizing, commanding, and controlling
D) planning, organizing, leading, and controlling
Technical skills include ________.
A) experience gained by experiments that are used in performing managerial tasks
B) job specific knowledge needed to proficiently perform work tasks
C) the ability to work well with individuals and groups
D) skills managers use to think and to conceptualize about abstract and complex situations
Which of the following skills involves the ability to work well with other people, both individually and in a group?
A) technical skills
B) assessment skills
C) planning skills
D) human skills
Managers with good ________ know how to communicate, motivate and lead to get the best out of their people.
A) human skills
B) conceptual skills
C) technical skills
D) empirical skills
________ have titles such as executive vice president, chief operating officer, and chief executive officer.
A) Team leaders
B) Middle managers
C) First-line managers
D) Top managers
________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.
A) Commanding
B) Managing
C) Planning
D) Organizing
An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson
________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.
A) First-line managers
B) Top managers
C) Production managers
D) Research managers
Supervisor is another name for which of the following?
A) team leader
B) middle manager
C) first-line manager
D) top manager
A great manager makes a job more enjoyable and productive.
A) TRUE
B) FALSE
Managers play an important role in dealing with various challenges being faced by organizations today.
A) TRUE
B) FALSE
Today's managers are just as likely to be women as they are men.
A) TRUE
B) FALSE
A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.
A) TRUE
B) FALSE
A manager's job is all about personal achievement.
A) TRUE
B) FALSE
In traditionally structured organizations managers can be classified as first-line managers, middle managers, or top managers.
A) TRUE
B) FALSE
Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.
A) TRUE
B) FALSE
Effectiveness refers to getting the most output from the least amount of input.
A) TRUE
B) FALSE
Efficiency is described as "doing things right."
A) TRUE
B) FALSE
The four contemporary functions of management are planning, organizing, leading, and controlling.
A) TRUE
B) FALSE
