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Management Functions & Styles

Total questions: 14

Worksheet time: 22mins

Name
Class
Date
1.

What is the process of accomplishing the goals of an organization through the effective use of people and resources?

a)

planning

b)

role

c)

management

d)

function

2.

What is the order of management levels of a larger business?

a)

executives

b)

specialists

c)

supervisors

d)

management by others

e)

employees

1)
2)
3)
4)
5)
3.

Match the following characteristics of effective leaders.

a)

understanding

1.

respecting the feelings and needs of people they work with

b)

dependability

2.

following through on committments

c)

stability

3.

not being too emotional or unpredictable

d)

communication

4.

able to listen, speak, and write effectively

e)

judgment

5.

making decisions carefully

4.

The most important skill of human resources is to (a)   employees.

5.

What is management style?

a)

cognitive ability

b)

the way a manager works with and involves employees

c)

the way a leader identifies with the payroll system

d)

the difference between specialized and frontier

6.

Match the following management styles.

a)

tactical

1.

manager is controlling

b)

strategic

2.

manager is collaborative

c)

mixed

3.

combination of controlling and collaborative

7.

Why is it important for a manager to be understanding of others to be an effective leader?

4 lines
8.

Match the following influences with the meaning.

a)

position

1.

accomplish tasks because of the position the leader holds

b)

reward

2.

give or withhold rewards

c)

expert

3.

group members recognize and appreciate a leader's expertise

d)

identity

4.

personal trust and respect employees have for their leader

e)

informal

5.

power resulting from the personal characteristics of a leader

9.

What does integrity mean?

4 lines
10.

Success of a business is not just determined by the financial results of the business, but it is also determined by the _____ and _____ of the business.

(a)  

11.

What are the most important principles that will guide decisions and actions of a business?

a)

confrontational customers

b)

various plagues

c)

legal decisions

d)

core values

12.

What are ethical business practices?

4 lines
13.

Match the following terms with the definition or explanation.

a)

workforce

1.

made up of all the people aged 16 or above who are employed

b)

business cycles

2.

business expansion and reduction

c)

consumer preferences

3.

business that customers prefer

d)

benefits

4.

other forms of compensation

e)

job analysis

5.

a specific study of a job to identify in detail the job duties

14.

Match the following definition with the correct term.

a)

promotion

1.

the advancement of an employee

b)

work environment

2.

the physical conditions and the psychological atmosphere in which employees work

c)

labo union

3.

collective bargaining

d)

organizational culture of a business

4.

the environment in which people work, the atmosphere, behaviors, beliefs, and relationships

e)

performance management

5.

the quality standards every employee is expected to meet