Worksheetsoperations management
Total questions: 20
Worksheet time: 13mins
Q.
He is responsible for for planning, organizing, staffing, implementing, and controlling operations of a business.
(a)
Q.
It includes all activities involved in obtaining, training, and compensating the employees of a business.
(a)
.
This contains all of the rules, policies, and procedures that a business should follow to function effectively.
Operations Management
Operations Manual
Management
Organizing
Q.
It also called stock control, is the process of managing a company's inventory levels
Inventory Control
Inventory
Purchasing Plan
Inventory Needs
.
This method keeps track of inventory levels on a daily basis.
(a)
Q.
It involves taking a physical count of your merchandise at regular intervals
(a)
.
It is the rate at which the inventory of a product is sold and replaced with new inventory.
(a)
It is an important skill of every small business owner or manager
(a)
The factors involved in location decisions include
foreign exchange.
attitudes.
labor productivity.
all of the above.
Evaluating location alternatives by comparing their composite
(weighted-average) scores involves
factor-rating analysis.
cost–volume analysis.
transportation model analysis.
linear regression analysis.
A regional bookstore chain is about to build a distribution
center that is centrally located for its eight retail outlets.
It will most likely employ which of the following tools of
analysis?
Assembly-line balancing.
Load–distance analysis.
Center-of-gravity model.
Linear programming
Which of the following does NOT support the retail layout
objective of maximizing customer exposure to products?
Locate high-draw items around the periphery of the store.
Use end-aisle locations.
Maximize exposure to expensive items.
A fixed-position layout:
groups workers to provide for movement of information.
deals with low-volume, high-variety production.
addresses the layout requirements of large, bulky projects such as ships and buildings.
A process-oriented layout:
groups workers to provide for movement of information.
seeks the best machine utilization in continuous production.
deals with low-volume, high-variety production.
Product Strategy options support Competitive Advantage, including:
Differentiation
Low Cost
Rapid Response
All of the above
A house of quality is:
a matrix relating customer “wants” to the firm’s “hows.”
a set of detailed instructions about how to perform a task.
a schematic showing how a product is put together.
Products are defined by:
value engineering.
assembly charts.
engineering drawings.
value analysis.
Which one of the following would not generally be considered an aspect of operations management?
Work methods
Secure financial resources
Maintain quality
Product or service design
The dominant operation for a bank is:
Processing complaints
Processing materials
Processing information
Processing customers
Production Management starts with
Aggregate planning
Average planning
Strategy formulation
None of the above
