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External influences on consumer behavior

Total questions: 13

Worksheet time: 2mins

Name
Class
Date
1.

Cultural factors is a buyer’s decisions which influenced by personal characteristics such as the buyer's age and life cycle stage, occupation, economic situation, lifestyle and personality and self-concept.

a)

TRUE

b)

FALSE

2.

Which of the following statements is TRUE of cultural factors that influence consumer behavior?

a)

Cultural influences on buying behavior are identical across countries.

b)

Social classes show distinct product and brand preferences in areas such as clothing and travel.

c)

Subcultures include nationalities and racial groups, but exclude religions.

d)

Subcultures are groups within which each individual has a unique and distinct value system.

e)

Hispanic Americans and African Americans are examples of racially segregated groups and not subcultures.

3.

Which of the following statements is TRUE of social classes?

a)

Social classes are society's temporary divisions.

b)

Members of a social class have unique and distinct values, interests, and behaviors.

c)

People within a social class tend to exhibit similar buying behavior.

d)

Income is the single factor that determines social class.

e)

Social classes universally exhibit identical product and brand preferences.

4.

Rachel loves fashion and is always seen wearing the trendiest fashion outfits. She actively shares her knowledge with a wide group of friends and colleagues about where to shop for the latest fashion at great deals. Most of her friends and colleagues follow her fashion tips. Rachel portrays the image of a(n) ________.

a)

surrogate consumer

b)

lagging adopter

c)

opinion leader

d)

brand personality

e)

social networker

5.

Subcultures include nationalities, religions, geographic regions, and ________.

a)

genders

b)

ages

c)

professions

d)

racial groups

e)

income levels

6.

Family is one of the ________ factors that influence consumer behavior.

a)

regional

b)

social

c)

personal

d)

psychological

e)

business

7.

Which of the following is the most valuable piece of information for determining the social class of your best friend's parents?

a)

The number of years schooling that they had

b)

Their ethnic backgrounds

c)

Their combined annual income

d)

Their occupations

8.

Different social classes tend to have different attitudinal configurations and _______ that influence the behaviour of individual members.

a)

Personalities

b)

Values

c)

Finances

d)

Decision makers

9.

A major reason for the changing traditional purchasing roles for families is that:

a)

The economic conditions are forcing more teens to work.

b)

More women than ever hold jobs outside the home

c)

Children are spending more time on the Web

d)

Men and women now shop together or “shop until you drop” for entertainment

10.

Which of the following is a social factor that influences consumer buying behavior?

a)

family

b)

life-cycle stage

c)

economic situation

d)

personality

e)

occupation

11.

A shoe company uses ads featuring the members of a country music band with the hope that the band's fans will see them wearing the company's shoes and want to wear the same shoes. The shoe company is hoping that fans of the band view the band as a ________.

a)

membership group

b)

reference group

c)

brand personality

d)

subculture

e)

lifestyle

12.

•family member who control the flow of information about a product or service into the family

a)

Decider

b)

Influencer

c)

Disposer

d)

Gatekeeper

13.

Based on your understanding, which category of social class is not highly to spend and runs for errands at this place ?

a)

Upper-upper class

b)

Lower-lower class

c)

Lower-upper class

d)

Upper-middle class