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WorksheetsHRGO Quality Week BPM Training
Total questions: 9
Worksheet time: 4mins
Does BPM playing an important role during our day to day job?
Yes
No
What is BPM?
A disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization's strategic goal
A measure of business process performance; and highly disciplined process/methodology for achieving improvement and sustained business success
Why do we need BPM in HRGS?
Internal audits requires us to be on BPM
To Meet the HRGS BPM Compliance Goal
Increase capacity, efficiency, speed, agility & sustainability while reducing cost & complexity
Which of below is NOT BPM Process Pillar?
Global Process Owner
Process Documentation
Process Metrics
Operational Review
Which of below is NOT BPM Program Pillar?
Change Management
Process Documentation
Excursion Management
Operational Review
How can BPM help into process outcome variation?
BPM doesn’t influence process outcome variation, this is something that is influenced just with Lean Six Sigma projects
BPM creates the standard that reduces the potential variability that can be done by having multiple process executers creating consistency in the outcome
BPM improves the performance of the process outcome but not the variation
We discuss on Process Documentation before, to Produce a GREAT DTP, we applied __ Golden Rules into DTP.
80/20
One
13
No
Which of the answers below is not the objective of Excursion Management?
Identify gaps
Create a learning organization
Put the blame on other
Which of below is NOT important element that we need to comply under documentation pillar?
SIPOC
Golden Rules 13
DTP
Process Owner
