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EL118 - MIDTERM EXAM

Total questions: 30

Worksheet time: 48mins

Name
Class
Date
1.

Which of the following clearly defines Technical Writing?

a)

Technical Writing inherits a concise simple definition

b)

Technical Writing serves as writing manuals for engineers.

c)

Technical Writing involves communicating complex information to those who need it to accomplish some task or goal

d)

Technical Writing gives a clearer understanding to audiences for them to set proper actions to attain the specific modern technical goal.

2.

A skills résumé _____________.

a)

can showcase abilities and strengths through a series of unrelated jobs.

b)

summarizes what a person did in a reverse time sequence order.

c)

emphasizes degrees, job titles, and dates

d)

is appropriate when a person's education and experience are a logical preparation for a position

3.

Which of the following clearly defines Email?   

a)

Email transmits messages through postcards.

b)

Email transmits messages through internal computer.

c)

Email transmits messages through fax messages.

d)

All of the above

4.

It is a type of inquiry letter that responds to an advertisement. 

a)

Solicited Inquiry

b)

Unsolicited Inquiry

c)

Cancellation Inquiry

d)

Complaint Inquiry

5.

Who invented the “@” symbol that denotes sending messages from one computer to another.     

a)

Larry Robert

b)

John Vittal

c)

John Robert

d)

Ray Tomlinson

6.

__________________ is a professional formal letter that is sent by one company to another. These letters can be used for professional correspondence between business clients, employees, stakeholders and individuals.

a)

Formal Letter

b)

Inquiry Letter

c)

Business Letter

d)

Cover Letter

7.

______________ is written for the purpose of asking for something from the recipient.    

a)

Formal Letter

b)

Inquiry Letter

c)

Business Letter

d)

Cover Letter

8.

The goal of this letter is to complement your resume that determine your interest in the position and company.

a)

Formal Letter

b)

Inquiry Letter

c)

Business Letter

d)

Cover Letter

9.

__________ is a form of written communication within an organization or between two organizations.  

a)

Formal Letter

b)

Inquiry Letter

c)

Business Letter

d)

  Cover Letter

10.

Professor A writes a memorandum to Professor B explaining the new rules of the grading system. This example is a _______________.

a)

High Tech Peers

b)

Low Tech Peers

c)

  Lay Readers

d)

Lay Tech Readers

11.

“In order to successfully accomplish their job functions, the marketing staff has been needing more workspace for some time now.” An improved sentence would read, “The marketing staff needs more workspace to do its jobs.” The first sentence contains 20 words and 31 syllables; the second sentence contains ten words and 13 syllables. Which of the following Traits of Technical Writing does this example apply?

a)

Accessibility

b)

Accuracy

c)

Conciseness

d)

Clarity

12.

The example below shows faulty memorandum, to fix this faulty memorandum we should learn the ____________

Date: July 17, 2020

To: Andrea Coleen V. Jose

From: Jazzleen Ronald V. Limueco

Subject: Meeting

Please plan to prepare a presentation on enrolment. Make sure the information is very detailed. Thanks.

 

a)

  Reporter’s Guide Questions

b)

Reporter’s Questions Checklist

c)

Reporter’s Notebook

d)

Reporter’s Workbook

13.

Employers will be MOST likely to reject resumes that ­­­­­­­­________________.

a)

are more one than one page long

b)

do not include the name of the company the person is applying to

c)

contain grammatical or spelling errors

d)

present experience and credentials in reverse chronological order

14.

Which of the following should NOT be included in a resume?

a)

Complete sentences

b)

Sentence fragments

c)

Gerunds, which are verbs that end in “ing”

d)

The word “I”

15.

Which is of the following should be omitted from the résumé of a 30-year-old female finance manager who is applying for a similar but higher-paying position at another firm?

a)

Served as Treasurer of a regional professional organization for the last three years

b)

   Selected as high school cheerleading captain two consecutive years

c)

Started at the company as an accounts payable clerk and was promoted twice to her current position

d)

Completed additional college coursework beyond her MBA degree.

16.

In a bad news memo to subordinates, you should open with __________________.  

a)

A buffer

b)

An alternative

c)

A clear statement of the problem

d)

An apology stating the problem

17.

Teacher 1 wants to send an Email to Teacher 2 via sending the email. Teacher 1 wants to give a copy to Teacher 3 without noticing Teacher 2. In which part of email does Teacher 3 apply?

a)

Address line

b)

Carbon Copy Line

c)

Subject Line

d)

  Blind Carbon Copy Line

18.

Which of the following is a negative subject line?

a)

Reduction of Travel Benefits

b)

Change in Personal Leave Policy

c)

Improving On-Time Performance

d)

Results of Customer Service Survey

19.

To adapt your job application letter to a specific organization, you need to know all of the following EXCEPT ____________________.

a)

what the specific position that you are applying for involves

b)

  facts about what the organization does and what its mission is.

c)

the name and address  of the person who should receive the letter

d)

information about other people who are applying for the job.

20.

The purpose of a job application letter is to ______________.

a)

to get an interview

b)

to get a job offer

c)

to get information about what the day-today work involved in a specific position.

d)

to substitute for a résumé

21.

In a sales letter, the exact price of a product should __________________.

a)

not be mentioned at all

b)

be stated toward the end, after the reader wants the product.

c)

be stated in the middle, to bury this information.

d)

be stated right at the beginning, since this is what customers are interested in.

22.

An effective opener to a sales or persuasive letter may include all of the following EXCEPT __________.    

a)

Narrations or anecdotes

b)

Questions

c)

Startling statements

d)

Statement of what readers should do

23.

Which of the following is recommended in the direct request, the problem-solving message, and the sales message writing patterns?

a)

Ending by telling readers what they should now do after reading the message

b)

Putting the intention in the first paragraph

c)

Including reader benefits

d)

Beginning with a negative statement

24.

To build goodwill in a letter granting a claim, state that you are giving the customer what she wants _________________________.

a)

  in the first sentence of the letter.

b)

after you explain how you made the decision to grant her request.

c)

after you clarify that she is the only one who has had a problem of this type.

d)

after you let her know that it was the supplier's fault for selling a defective part.

25.

Professor Z writes a memo that will be given to Teacher X. If Teacher X doesn't fully comprehend the memo after reading it, she has the option of calling Professor Z for clarification or choosing to disregard the document. In either scenario, the principal's time, the instructors' time, and the memo's meaning are all wasted. This illustration is a type of  _________________.

a)

Accuracy

b)

  Clarity

c)

Conciseness

d)

Accessibility

26.

John has had five unrelated jobs with time lapses in between. In each of these jobs, he was involved in some capacity working with computer hardware and became quite good at it. He also volunteered to set up the computer at his church. Choose the alternative that indicates the kind(s) of résumés, if any, that is/are appropriate for John.

a)

Chronological resumes

b)

Functional resumes

c)

Both chronological and functional resumes

d)

Neither chronological and functional resumes

27.

You have written the following description of your work as a retail store manager: "Attend corporate meetings, prepare employee work schedules, account for daily sales, train new managers, and clean the store." On your résumé, the phrase "clean the store" should be ___________________.

a)

put first in the series to emphasize it.

b)

put in the middle of the series to deemphasize it.

c)

kept where it is to deemphasize it

d)

kept where it is to emphasize it.

28.

Warren Bent is preparing a brief memo to his staff to explain a new policy. Which of the following should NOT be included in the memo?

a)

Personal pronouns

b)

  Contractions

c)

Gerunds

d)

Minor grammatical lapses

29.

Good writers are likely to ____________. 

a)

carefully analyze the initial problem before beginning a draft.

b)

edit documents during the process of writing the first draft.

c)

adhere strictly to a set of established rules for writing.

d)

use one writing strategy for all situations.

30.

Which of the following would be the BEST strategy to follow in the opening paragraph of a memo announcing the decision to upgrade all of the computers in the sales department?

a)

  Build goodwill by apologizing for the fact that employees will be inconvenienced because they will have to back up all of their data.

b)

Explain the reason for the decision so employees will have the necessary background to understand the decision itself.

c)

Stress that the decision has been made to benefit the employees.

d)

State that the computers will be replaced and give the date when the new ones will be installed.