2. He brought a high standard of comfort and convenience to middle class traveler at an affordable price.

3. This refers to a tourist who stays at least 24 hours in a destination.

4. This approach analyses, synthesizes and harmonizes relations between different disciplines into a coordinated and coherent whole.

5. This component involves providing overnight or even long-term services to guests.

6. A Hebrew word which means studying, learning, or searching.

7. A symbol of welcome, friendship, and hospitality.

8. It refers to the difference between local travel or traveling within a person’s home community and non-local travel or traveling away from home.

9. He was the founder of Four Seasons Regent Hotels, the world’s largest chain and multibillion dollar global hotel empire.

10. One of the best-known theoretical models in the travel and tourism industry that has helped tourism industry stakeholders to better comprehend and manage their tourism provision.

11. This approach primarily studies the result of host and guest interactions.

12. It refers to the movement of a person for a long journey.

13. This component originated from the traditional duties of a host to entertain his or her guests.

14. This refers to a combination of what the tourist does at the destination and the services he or she uses during his or her stay.

15. An arrangement in which the tourist buys facilities separately, either making reservations in advance through a travel agent or enroute during his or her tour.

16. A Latin word which means “to receive as a guest.”

17. It is defined as travelling to recreational places for leisure or amusement.

18. He was described by the New York Times as the “Master of Hotel Finance.”

19. This approach focuses on the historical growth or decline of activities and institutions.

20. They are modern additions to the travel and tourism world.

21. He was the pioneer of brand leveraging.

22. It refers to the movement of people across international boundaries.

23. This refers to any point during a visit when a guest has an opportunity to form a positive or negative impression of your establishment.

24. This approach focuses on tourism’s share to the country’s economic development and finances

25. The founder of the world’s first travel agency.

26. The tourism and hospitality industries strongly affect one another.

27. Plog’s model aims to categorize tourists into different types.

28. Apathy is often displayed in a customer service pro who starts interactions by asking for account numbers, phone numbers or other generic information, rather than trying to make conversation.

29. In a wider sense, the tourist product is a combination of what the tourist does at the destination and the services he or she uses during his or her stay.

30. Service is a tangible item, which can be inspected by the prospective purchasers before they buy as they can with a washing machine, a stereo or other consumer goods.