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Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

Formal groups are used to

a)

organize and distribute work

b)

work independently

c)

make things more clearly

d)

feel like family

2.

Who do staffs report to in a matrix team? 

a)

Single manager

b)

Different managers

c)

General manager

d)

CEO of the organization

3.

Which one is a component in Situational influences of cooperation? 

a)

Honesty

b)

Hard working

c)

Generosity 

d)

Trust

4.

What are the two main factors in social comparison? 

a)

Similarity and friendliness

b)

Openness and independence  

c)

Relevance and similarity

d)

Self-esteem and trustworthy  

5.

The SEM model suggests that managers may prefer sub optimal candidates because these candidates are not likely to 

a)

be more competitive 

b)

seek for opinions

c)

compare themselves to others

d)

threaten the managers’ position  

6.

One of the key findings in the Dunning-Kruger effect experiments is  unskilled people are 

a)

always satisfied with results

b)

often jealous with others  

c)

unrewarded and biased

d)

overconfident with knowledge

7.

The psychological significance of groups include the need to belong, identity and membership, evolutionary advantages of group living and… 

a)

respect in groups

b)

affiliation in groups 

c)

trust in groups 

d)

interdependence in groups 

8.

You start planning a proposal by

a)

determining the factors.

b)

determining the solutions.

c)

scheduling the study.

d)

stating the problem.

9.

What kind of students has been shown by research to stay in college longer, be more goal focused and motivated, and have a more satisfying and fulfilling college experience?

a)

Students who have good social relationships

b)

Students who have excellent leadership skills

c)

Students who show great passion for the subjects they are studying

d)

Students who get involved in career-planning activities early

10.

One of the three categories of social value orientation (SVO) is? 

a)

Incompetent

b)

Cooperative

c)

Obsessive 

d)

Generous 

11.

Strategy (ies) to develop yourself as a critical thinker

a)

Redefine the way you see things

b)

Reflect and practice

c)

Express yourself

d)

All are correct

12.

What are three main categories or “domains” of the learning skills?

a)

Cognitive domain, Affective domain, Reflective domain

b)

Cognitive domain, Affective domain, Proactive domain

c)

Cognitive domain, Affective domain, Psychomotor domain

d)

Cognitive domain, Reflective domain, Psychomotor domain

13.

Which is the highest learning-skill level of Bloom’s Taxonomy?

a)

Analyze

b)

Apply

c)

Evaluate

d)

Create

14.

Thought and thinking can be understood as _____within the mind.

a)

Patterns - Systems and Schemes

b)

Order and Structure

c)

Act and Control

d)

Analyze and Evaluate

15.

Strategies to stimulate your creative thinking include

a)

Sleep on it

b)

Put yourself in nerve-racking situations once in a while to fire up your brain.

c)

Keep a notebook with you so you always have a way to record fleeting thoughts.

d)

All of these are correct

16.

Which is a fact about Creative Thinking?

a)

Every problem has only one solution or one right answer

b)

Ideas either come or they don’t. Nothing will help – certainly not structure

c)

The best answer or solution or method has already been discovered

d)

Only few problems require complex technological solutions

17.

What are the characteristics of Critical thinking?

a)

Examining assumptions

b)

Challenging reasoning

c)

Uncovering biases

d)

All of these are correct

18.

What is the similarity of Critical thinking and Problem-solving?

a)

They both focus on identifying, selecting, defending solution

b)

They both refer to using knowledge, facts, and data to solve problems effectively

c)

They are efficient and rewarding process

d)

They are fundamentally process of questioning information and data

19.

In order to “Define the problem”, which actions should we take?

a)

Identify the problem, Identify facts, Provide examples, Organize the information logically

b)

Identify the problem, Identify facts, Identify your most important goals

c)

Identify the problem, Provide as many supporting details as possible, Provide examples, Organize the information logically

d)

Identify the problem, Provide as many supporting details as possible, Identify your most important goals, Gather information and facts

20.

Among the tips for creative thinking, What does “Sensing” mean?

a)

Be a good observer of people, nature, and events around you

b)

Be empathetic with other people

c)

Have more fun learning

d)

Be open to insight as ideas pop into your mind

21.

Which is TRUE about long-term orientation culture

a)

United States has a more long-term approach to life and results

b)

If  you  work  within  a  culture  that  has  a long-term  orientation,  you  may  need  to place  greater  emphasis  on reciprocation of greetings, gifts, and rewards.

c)

Long-term orientation is often marked by persistence, thrift and frugality

d)

All are correct

22.

“Arises from our sense of connection, our bonding with other human beings, and with the environment” can be used to describe which type of power in a groupwork?

a)

Power-from-within

b)

Power-with

c)

Power-over

d)

None is correct

23.

What are the possible behavior responses in the consequences of power?

a)

Trustworthiness and betrayal

b)

Complaint and compliance

c)

Commitment and compliance

d)

Trustworthiness and resistance

24.

What is the quickest and easiest solution to reduce conflict?

a)

Physical separation

b)

Use of rules and regulations

c)

Third-party consultation

d)

Confrontation and negotiation

25.

Which power of the following exists when person B submits to person A because B feels that A has a right to exert power in a certain domain?

a)

Expert Power

b)

Legitimate Power

c)

Reward Power

d)

Coercive Power

26.

Last stage in the model of the Conflict Process

a)

Frustration

b)

Conceptualization

c)

Behavior

d)

Outcome

27.

Which of the following intervention technique should least be used to solve conflict?

a)

Adaptation

b)

Structural

c)

Managerial

d)

Voluntary or involuntary removal

28.

Which behavior people often DON’T display when they

are being deceptive

a)

Reduction in eye contact while engaged in a conversation

b)

Awkward pauses in conversation

c)

Decreased rate of speech

d)

Increased smiling

29.

These conflicts, which relate to questions about what choices to make in a given situation, rest on differing views of the facts

a)

conflicts of substance

b)

Conflicts of process

c)

Conflicts of misperceived differences

d)

None of these

30.

First stage in the model of the Conflict Process

a)

Frustration

b)

Conceptualization

c)

Behavior

d)

Outcome

31.

Which of the following reasons is sound justification for scheduling or attending a group meeting?

a)

You hate to write reports and memos

b)

You prefer not to do the research yourself

c)

You feel lost without colleagues

d)

Group’s input and interaction are critical

32.

In order to make good impression to achieve the message goals, positive words convey optimism and confidence are

a)

Disapprove, impossible, obnoxious

b)

Deny, hateful, not

c)

Contradict, fault, unable

d)

Favorable, compliment, answerable

33.

How should the saying “your understanding was wrong” can be paraphrased into a more positive way?

a)

I already explained the case for you more than 3 times.

b)

Are you sure about the fact?

c)

I can only see mistakes in this.

d)

Let us review the facts.

34.

Which of the following statements is NOT true of performance reports?

a)

They may be written directly or indirectly, depending on the situation.

b)

They may include humor if audience analysis dictates it will be well received.

c)

They should be brief.

d)

They should include factual evidence of strong or weak performance.

35.

Which of Maslow's Hierarchy of Needs is primarily met when someone joins an exclusive club or is elected as leader of a prestigious group?

a)

Physiological

b)

Esteem

c)

Love and belonging

d)

Safety

36.

Which strategy should be applied in persuasive message?

a)

Deception

b)

Bribery

c)

Unbiased

d)

Manipulation

37.

In a communication transaction, feedback represents

a)

a group's physical and psychological environment.

b)

anything that interferes with or inhibits effective communication.

c)

the media through which group members share messages.

d)

the response or reaction to a message.

38.

The best way to convey friendliness is to……

a)

smile

b)

speak slowly

c)

tell a joke

d)

use a tone of importance

39.

What is abstract in a report?

a)

Title fly

b)

Key words to introduce the research topic

c)

Introduction part

d)

Include aims and outcome of the research

40.

What are included in a report abstract?

a)

Highlight topic, methods, data, and results

b)

A list of the main parts of the report

c)

Label, report, features title, author

d)

Methodology

41.

The most important part of an application letter is the

a)

action-promoting close

b)

attention-getting opening

c)

logical explanation

d)

summary of qualifications

42.

Which questions below that a job applicant should prepare to ask during an interview?

a)

Please describe the normal routine of this position in a typical day?

b)

How can I gain promotion?

c)

When do you expect to make a hiring decision as it is said in the recruitment advertisement that this position is in urgent need?

d)

How much is the salary?

43.

An interviewer may intentionally challenge you by asking difficult questions to ………..

a)

see how you handle different situations.

b)

see you panic.

c)

show you the working environment can be stressful.

d)

avoid being friendly.

44.

Nonverbal behavior that reflects positive attitude is _____

a)

moving your knees and your feet toward to door

b)

looking at your watch

c)

playing with your jewelry

d)

leaning your body toward the person with whom you are conversing

45.

Students should develop and maintain social contacts to prepare for future career for the below reasons EXCEPT

a)

ask for their help in finding a job.

b)

ask them to serve as a reference for your resume.

c)

to be a popular person.

d)

seek their career guidance and advice.

46.

Which of the following is the best content for an answer to the interview question, “What do you consider your strengths?”

a)

Cite your academic record and achievements

b)

List 3 specific abilities that you have and explain how they have served you in the past

c)

Refer to your work-related accomplishments

d)

Relate your skills and knowledge to the job requirements

47.

What should you put in the Education part in a resume?

a)

academic degrees, professional development, certificates, internships

b)

most recent jobs you have experience; include the title of the position, employer’s name, location, employment dates

c)

5–10 skills you have gained in your field

d)

Personal contact

48.

Which of the following advice is NOT suitable for a job interview?

a)

Research the company

b)

Research other companies in the same industry

c)

Practice answer questions about the job

d)

Practice answer questions about romantic personal life

49.

Stages of career development include:

a)

Growing, Exploring, Establishing, Maintaining, Reinventing

b)

Starting, Exploring, Growing, Maintaining, Reinventing

c)

Growing, Exploring, Establishing, Maintaining, Retiring

d)

Starting, Growing, Maintaining, Reinventing, Retiring

50.

What is PDCA stands for?

a)

Plan, Do, Check, Act

b)

Prepare, Do, Choose, Achieve

c)

Plan, Do, Choose, Act

d)

Prepare, Do, Check, Achieve