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WorksheetsSoftware Management
Total questions: 148
Worksheet time: 1hrs 18mins
Which is/are not among the project attributes?
A project is temporary
A project drives change and enables value creation
A project requires resources, often from various areas.
A project involves certainty
A project is developed using progressive elaboration
Manage risk at the appropriate level
Project Resilience
Integrated risk management
Non
Event Risks
Non
Event Risks
Ability to handle risk that was not known. Ability to handle unknown
unknowns.
Project Resilience
Integrated risk management
Non
Event Risks
Event Risk
-
Uncertainties arising from lack of knowledge or understanding. E.g.:
Use of new technology, future regulations.
Variability Risk
Ambiguity Risk
Amount of risk you are willing to take for a reward
Risk appetite
Risk tolerance
The risk exposure of the project as a whole. It’s
made up of the sum of individual project risks plus other sources of
uncertainty.
Individual project risk:
Overall project risk
Information is sent to recipients at their request
via Web sites, bulletin boards, e learning, knowledge repositories like
blogs, and other means
Pull
communication
Push
communication
Interactive
communication
Some aspect of a planned task or situation is uncertain. E.g.:
Productivity targets, error during testing, weather patterns.
Variability Risk
Ambiguity Risk
Directly face a conflict using a problem-solving approach
Confrontation
Compromise
Smoothing
Forcing
▪ is a matrix that maps the work of the project as described in the WBS to the people responsible for performing the work as described in the OBS.
RTX
A responsibility assignment matrix (RAM)
▪ Projects are more likely to succeed when project managers influence with
......./.......
▪ expertise
▪ work challenge
▪ authority
▪ money
Theory .....
Assumes workers dislike and avoid work, so managers must use coercion, threats and various control schemes to get workers to meet objectives.
x
y
z
Which theory group has the following properties?
▪ Achievement (nAch): They seek to excel and tend to avoid risky situations to improve their chances for achieving something worthwhile.
▪ Affiliation (nAff): They desire harmonious relationships and need to feel accepted by others, so managers should try to create a cooperative work environment for them.
▪ Power: (nPow): People with a need for power desire either personal power (not good) or institutional power (good for the organization).
Maslow’s Hierarchy of Needs
McClelland’s Acquired-Needs Theory
Herzberg’s Motivation-Hygiene Theory
McGregor’s Theory X and Theory Y
Which motivation theory this idea belong to?
▪ Motivational factors: Achievement, recognition, the work itself, responsibility, advancement, and growth, which produce job satisfaction.
▪ Hygiene factors: Cause dissatisfaction if not present, but do not motivate workers to do more. Examples include larger salaries, more supervision, and a more attractive work environment.
Herzberg’s Motivation- Theory
Maslow’s Hierarchy of Needs
McClelland’s Acquired-Needs Theory
McGregor’s Theory X and Theory Y
▪ ....... developed a hierarchy of needs which states that people’s behaviors are guided or motivated by a sequence of needs.
Herzberg
Maslow
McClelland
McGregor
....... causes people to participate in an activity for their own enjoyment.
Intrinsic motivation
Extrinsic motivation
........... is the measure of work performed expressed in terms of the budget authorized for that work (Budgeted Cost of Work Performed).
Actual Cost (AC)
Earned Value (EV)
Planned Value (PV)
Which model might provide an estimate of $50 per line of code for a software development project based on the programming language the project is using, the level of expertise of the programmers, the size and complexity of the data involved, and so on ?
Analogous Estimates
Parametric Estimating
Bottom-up Estimates
▪ .............. involve estimating the costs of individual work items or activities and summing them to get a project total.
▪ This approach is sometimes referred to as Activity-based Costing.
Parametric Estimating
Bottom-up Estimates
Analogous Estimates
▪ A ........ provides an accurate estimate of project costs.
▪ .............. are used for making many purchasing decisions for which accurate estimates are required and for estimating final project costs.
• For example, if a project involves purchasing 1,000 personal computers from an outside supplier in the next three months, a definitive estimate would be required to aid in evaluating supplier proposals and allocating the funds to pay the chosen supplier.
Budgetary Estimate
Definitive Estimate
1. Rough Order of Magnitude (ROM) Estimate
▪ ............ estimate provides an estimate of what a project will cost. A ....... estimate can also be referred to as a ballpark estimate, a guesstimate, a swag, or a broad gauge.
Rough Order of Magnitude (ROM)
Budgetary Estimate
Definitive Estimate
Which Reserves are sometimes called known-unknowns?
Contingency reserves
Management reserves
Expenses that vary based on the usage of resources.
Fixed Costs
Variable Costs
..... costs or benefits are easy to measure in dollars.
........... costs or benefits are difficult to measure in dollars.
Tangible/Intangible
Intangible/Tangible
What can we call the cost of electricity,
paper towels, and other
necessities in a large building
that houses 1 000 employees who
work on many projects
Direct Cost
Indirect Cost
▪ ........ is a network diagramming technique used to predict total project duration.
Slack or float is the amount of time an activity may be delayed without delaying a succeeding activity or the project finish date.
CPM
Three Point Estimating
Parametric Estimating
Gantt Chart
......., which is the number of workdays or work hours required to complete a task.
........... includes the actual amount of time worked on an activity plus elapsed time.
Effort/Duration
Duration /Effort
In Three Point Estimating Which point is described below?
This estimate is based on the duration of the activity, given the resources likely to be assigned, their productivity, realistic expectations of availability for the activity, dependencies on other participants, and interruptions.
Optimistic
Pessimistic
Most likely
▪ ............. are the preferred technique for showing activity sequencing.
▪ A network diagram is a schematic display of the logical relationships among project activities and their sequencing.
Precedence Diagramming Method (PDM)
Network Diagrams
Lead and Lag
A .............. is the amount of time a successor activity can be advanced with respect to a predecessor activity.
A ........ is the amount of time a successor activity will be delayed with respect to a predecessor activity.
lead /lag
lag /lead
......... is a technique used for constructing a schedule model in which activities are represented by nodes and are graphically linked by one or more logical relationships to show the sequence in which the activities are to be performed.
RDM
PDM
Network Diagrams
Lead and Lag
In Activity Dependencies Which of the definitions should switch choose to options.
Mandatory Dependencies:
Legally or contractually required or inherent in the nature of the work.
Discretionary Dependencies:
Defined by the project team.
Internal Dependencies:
Involve relationships between project and non-project activities.
External Dependencies:
Involve relationships between project activities that are generally inside the project team's control.
What are the define activity outputs?
Activity List/
Activity Attributes
Milestone List
Others
All
................... .......... is an iterative planning technique in which the work to be accomplished in the near term is planned in detail, while work further in the future is planned at a higher level.
Rolling Wave Planning
Precedence Diagramming Method (PDM)
Network Diagrams
The amount of delay that would be considered worrisome
and trigger corrective or preventive actions
Project
schedule model development
Units
of measure
Level
of accuracy
Control
thresholds
What is the tendency for project scope to keep getting bigger and bigger called?.
Out Of Control Scope
Scope Creep
RTMX
.......... is the process of formalizing acceptance of the completed project deliverables.
Validate Scope
Control Scope
............ ....... is a tabulation of activities to be included on a project schedule.
A milestone
Activity list
........ ........... activities involves identifying and documenting the relationships
between project activities
Defining
activities
Sequencing
activities
Planning
schedule management
Estimating
activity durations
If I write and even draw pictures of ideas in a nonlinear format for my WBS.
Which approach I might be using?
The Top-down and Bottom-up Approaches
The Analogy Approach
The Mind-mapping Approach
Using Guidelines
If I'm starting with the largest items of the project and break them into subordinate items for WBS. Which approach I'm using?.
The Top-down and Bottom-up Approaches
The Mind-mapping Approach
The Analogy Approach
Using Guidelines
What is the the lowest level of WBS components are called?
data packages
work packages
Strutcture
Any unique and verifiable product, result, or capability to perform a service that is required to be produced to complete a process, phase, or project. Deliverables also include ancillary results, such as project management reports and documentation. These deliverables may be described at a summary level or in great detail.
Product scope description
Deliverables
Acceptance criteria
Project exclusions
If I'm using a similar project’s WBS as a starting point Which approach I'm using?.
The Analogy Approach
The Top-down and Bottom-up Approaches
The Mind-mapping Approach
Using Guidelines
Progressively elaborates the characteristics of the product, service, or result described in the project charter and requirements documentation.
Product scope description
Deliverables
Project exclusions
If a requirements contains tests, certifications, validations etc which group it is belong to?
Transition and readiness requirements
Project requirements
Quality requirements
If the Requirements include milestone dates, contractual obligations, constraints, etc which group they are belong to ?.
Quality requirements
Project requirements
Transition and readiness requirements
Business Requirements
Which requirement is described below?
Describe temporary capabilities, such as data conversion and training requirements, needed to transition from the current as-is state to the desired future state.
Project requirements
Quality requirements
Transition and readiness requirements
Business requirements
• Visually depict the product scope by showing a business system (process, equipment, computer system, etc.), and how people and other systems (actors) interact with it.
• Show inputs to the business system, the actor(s) providing the input, the outputs from the business system, and the actor(s) receiving the output.
Affinity Diagrams
Mind mapping
Nominal Group Technique
Context Diagrams
Enhances brainstorming with a voting process used to rank the most useful ideas for further brainstorming or for prioritization.
Benchmarking
Context Diagrams
Mind mapping
Nominal Group Technique
Allow large numbers of ideas to be classified into groups for review and analysis.
Affinity Diagrams
Mind mapping
Benchmarking
Nominal Group Technique
Consolidates ideas created through individual brainstorming sessions into a single map to reflect commonality and differences in understanding and to generate new ideas.
Affinity Diagrams
Mind mapping
Benchmarking
Nominal Group Technique
• Involves comparing actual or planned products, processes, and practices to those of comparable organizations to identify best practices, generate ideas for improvement, and provide a basis for measuring performance.
Mind mapping
Affinity Diagrams
Benchmarking
Nominal Group Technique
The second step in project scope management is often the most difficult: ............... ......... .
Creating Plan
Collecting requirements
Describes how project and product requirements will be analyzed, documented, and managed.
Requirement
Requirements Management Plan
Scope Management Plan
Describes
how the scope
will be defined, developed,
monitored, controlled, and
validated
Requirements Management Plan
Scope Management Plan
Which one is not main constraint of project?
Scope
Time
Cost
Risk
Which option isn't Skill of a Project Manager?
Leadership
Being Born in Sivas
Strategic and Business Management Skills
Technical Project Management Skills
A code of ethics is related to ....... .
Morals
immorals
Which is/are the ethics of moral?
Responsibility
Respect
Fairness
Honesty
Which Factors influence the selection of a development approach?
Product, service, or result
The project
Organization
NONE
........................... Domain is meeting the metrics identified in the ....... Domain .
Delivery Performance/Planning Performance
Planning Performance /Delivery Performance
Which Way of measuring performance has the indicators?
Effective Metrics
KPI
Which indicator predicts changes or trends in the project?
Lagging indicators
Leading indicators
Which indicator measures project deliverables or events?
Leading indicators
Lagging indicators
Effective order of stakeholder engagement.
1-)Identify
2-)Engage
3-)Prioritize
4-)Monitor
1-)Prioritize
2-)Identify
3-)Engage
4-)Monitor
1-)Identify
2-)Prioritize
3-)Engage
4-)Monitor
1-)Prioritize
2-)Identify
3-)Monitor
4-)Engage
(a) is a process by which software is developed and deployed.
Which approach is Waterfall?
Adaptive approach
Predictive approach
Hybrid approach
Which approach are Iterative and incremantal?
Hybrid approach
Predictive approach
Adaptive approach
What are the 2 major Predictivekinds of projects?
(a)
A ................. lifecycle is where the requirements are clear at the beginning of the project, hence documented, converted to specifications, and then executed and after execution, the scope is validated to ensure that all the requirements have been met.
predictive
adaptive
The .......... lifecycles (like ⚠️ agile) are undertaken because the scope of the project is not very clear or fixed at the early stage of the project. The journey itself is expected to unravel more requirements. Which means that these lifecycles are open to “changes”.
predictive
adaptive
Which methodology group do Waterfall, Critical Path Method (CPM), and Critical Chain Project Management (CCPM) belong to?
Process Based Methodology
Sequential Methodology
Agile Methodology
Uncertainty Methodology
Which methodology group Scrum Project Management ,Kanban Extreme Programming (EP) and Adaptive Project Framework (APF) belong to?
Sequential Methodologies
Uncertainty Methodologies
Process Based Methodologies
Agile Methodologies
Which methodoloy do Event Chain Methodology (ECM) belong to ?
Process Based Methodologies
Uncertainty Methodologies
Agile Methodologies
Sequential Methodologies
Which methodology group do PRINCE2, Lean Project Management and Six Sigma belong to ?
The PMI/PMBOK “Method
Agile Methodologies
Process Based Methodologies
Uncertainty Methodologies
The order in which the development of more elementary components of the project is organized.
The formality of the process
The linearity of the process
Proceeds from specification to implementation, with litle opportunities for backtracking.
Cyclical development
Sequential development
Parallel development
Organizes development in different rounds
Parallel development
Cyclical development
Sequential development
Uses concurrent development
Parallel development
Sequential development
Cyclical development
The amount of infrastructure a project requires.
The linearity of the process
The formality of the process
Focuses on efficiency and flexibility
Traditional Project Management ( PM)
Extreme PM
Agile PM
High risk and exploratory projects require even more flexilbilty than agile methodologies can provide.
Traditional Project Management
Extreme PM
Agile PM
Which is/are SDLC methodologies?
Waterfall
Prototyping
Spiral Development
V-model
Incremental/
Agile process models
What are the disadvantages of the waterfall method?
Nonefficiency
Higher risk, requirements of the system should be frozen, difficult to go back to any stage.
Poor documentation
Early demand of product
Spiral Model = ....... + .....
v-shaped + prototyping
waterfall +agile
waterfall + prototyping
Requirements are divided into multiple standalone modules
V-SHAPED MODEL
INCREMENTAL DEVELOPMENT
Spiral Model
PROTOTYPING
In terms of Project or Product will be: Features, Products, or Services can be used by users, and measurable.
output
outcome
Feedback or feelings of the user when using the product or the features
outcome
output
COTS
COMMERCIAL OF THE SHELF
Ezberle len
⚠️ISO/IEC/IEEE
12207
12206
Something that is important to users.
Requirements
Need
Statement which translates or expresses a need and its associated constraints and conditions. conditions.
Need
Requirements
This process assembles the implemented system elements
Design
Implementation
Integration
Provides sufficient detailed data and information about the system and its elements.
Integration
Design
Implementation
Creates a set of measurable system requirements that specify, from the supplier’s perspective.
Integration
Implementation
System/Software Requirements Definition
Provides objective evidence that a system or system element fulfills its specified requirements.
Identifies anomalies: errors, defects.
Validation
Verification
provides objective evidence that the system, when in use, fulfills its business or mission objectives and stakeholder requirements, achieving its intended use in its intended operational environment.
Verification
Validation
Which pm group Recommends corrective or preventive action in anticipation of possible problems?
Planning Process Group
The Monitoring and Controlling Process Group
Executing Process Group
In simple terms, .......... action prevents recurrence, while ......... action prevents occurrence.
preventive/corrective
corrective /preventive
What are the five PM Process Groups?
Initiating, Planning, Executing, Monitoring&
Controlling,Closing
Initiating, Planning, Executing, Monitoring&
Controlling,Verification.
............... Management → Develop Project Charter
Stakeholder
Integration
............. Management →Identify Stakeholders
Integration
Stakeholder
Which are the inputs for developing the project charter?
Benefits Management Plan
Enterprise Environmental Factors
Agreements/Business Case
Organizational Process Assets
High, medium, or low priority based on the current business environment.
Time window
General priority
How long will it take to complete a project and what is the deadline for completing it?
General priority
Time window
Which is/are the project selecting criteria?
need
funding
will
requirement
(total discounted benefits total discounted costs)/discounted costs
ROI
RIO
............... is often the most difficult and unappreciated process in project management.
Planning
Executing
Closing
Initiating
PM Knowledge Areas
Integration Management Scope Management Schedule Management
Cost Management Quality Management Resource Management
Communications Management risk mangement
Procurement Management Stakeholders Management
Money spent during and after the project to avoid failures
Cost of Nonconformance
Cost of Conformance
....... testing occurs between unit and system testing to test functionally grouped components
Unit
Integration
System
User acceptance
ISO 9000 a quality system standard developed by the ISO, is a three part,
continuous cycle of .........
Planning
/Controlling
/Documenting
Planning
/Testing
/Documenting
Planning
/Controlling
/Monitoring
Planning
/Controlling
/Closing
According to
Plan Do Check Act (PDCA) Cycle. What is Review the test, analyze the results and identify what you’ve learned called.
Plan
Do
Check
act
....... consists of organization-wide efforts to install and make permanent climate where employees continuously improve their ability to provide on demand products and services that customers will find of particular value.
TQM
PDCA
Kaizen
Six Sigma
▪ ........... is a word term meaning "change for the better" or "continuous improvement."
▪
▪ It also applies to processes, such as purchasing and logistics, that cross organizational boundaries into the supply chain.
▪ Techniques such as PDCA cycle and 5 Whys (an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem) are used in this technique.
Six Sigma
Kaizen
TQM
▪ Which model is Developed within Motorola in 1986 to compete with the Kaizen (or lean manufacturing) business model in Japan.
▪ This model projects normally follow a five-phase improvement process called DMAIC (Define, Measure, Analyze, Improve, and Control -pronounced «de-MAY-ick»).
PDCA
TQM
Six sigma
What is the open version of DMAIC
Define
Measure
Analyze
Initialize
Control
Detect
Measure
Analyze
Improve
Close
Define
Measure
Analyze
Improve
Control
Define
Measure
Analyze
Initialize
Close
Which Method to Choose if the potentials below given?
• First, there must be a quality problem or gap between the current and desired performance.
• Second, the project should not have a clearly understood problem.
• Third, the solution should not be predetermined, and an optimal solution should not be apparent.
TCQ
Kaizen
Six Sigma
PDCA
▪ Which method does combine lean manufacturing/lean enterprise and Six Sigma to eliminate the eight kinds of waste (muda):
• Defects,
• Over-Production,
• Waiting,
• Non-Utilized Talent,
• Transportation (unnecessary or excessive movement of materials, products, people, equipment, and tools),
• Inventory (excess in products and materials that are not yet processed),
• Motion (unnecessary movement by people) and
• Extra-Processing.
Six Sigma
Lean Six Sigma
TCQ
PCDA
Which is/are the maturity models?1. Software Quality Function Deployment (SQFD) Model
Software Quality Function Deployment (SQFD) Model
Capability Maturity Model Integration (CMMI)
• Organizational Project Management Maturity Model (OPM3®)
ALL
▪ ...... is “a process improvement approach that provides organizations with the essential elements of effective processes. It can be used to guide process improvement across a project, a division, or an entire organization. ...... helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.”
SQFD
CMMI
OPM3®
Which maturity model is described below?
▪ It offers best practices for the interaction of portfolio management, program management and project management.
▪ It was recognized as an American national standard.
OPM3
CMMI
SQFD
Deming’s Cycle for Improvement: .............. .
▪ Most Six Sigma principles are based on the ............. model created by Deming.
TCQ
Six Sigma
Plan, Do, Check, and Act
Kaizen
In Project Quality Management What happens in Executing step?
Plan quality Management
Manage Quality
Control Quality
None of them
▪ ................ is a technique that helps identify which variables have the most influence on the overall outcome of a process.
▪ Understanding which variables affect outcome is a very important part of quality planning.
Flowcharts
Design of Experiments
SIPOC
........... is/are the screens and reports the system generates
Functionality
Features
System Outputs
Reliability
Manage Quality is performed how many times in a project?
It is performed throughtout the project
Once in a project
▪ ...... involves evaluating processes to maximize customer value while minimizing waste.
Benchmarking
Lean
A quality audit
▪ .......... generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization.
Lean
Benchmarking
A quality audit
A .......... is a structured review of specific quality management activities that help identify lessons learned that could improve performance on current or future projects.
Lean
Benchmarking
quality audit
.......... causes
people to participate in an
activity for their own enjoyment
Extrinsic
motivation
Intrinsic
motivation
A
........ ( is a matrix that maps the work of
the project as described in the WBS to the people responsible for performing
the work as described in the OBS
Random Assigment Matrix
Responsibility assigment matrix
Directly face a conflict using a problem solving approach
Compromise
Smoothing
Forcing
Confrontation
Most
effective way to ensure common understanding
Interactive Communication
Push
Communication
Pull Communication
Individual Project Risks
List of all Identified Risks
List of Potential Responses
Provides a list of all identified risks on the project, what reactions to this
risk are, what the root causes are, and what categories the risks fall into.
Risk Report
Risk Register
An uncertain event or condition that, if it occurs,
has a positive or negative impact on one or more parts of the project.
Individual project risk
Overall project risk
What are the outputs of Plan Scope Management
Scope Management Plan
Requirements Management Plan
It is used to justify organization's investment
Benefits
Management Plan
Business Case
Agreements
Enterprise Environmental Factors
What are the inputs for Devoloping Project charter?
Business Case/
Benefits
Management Plan
Agreements
Enterprise Environmental Factors
Organizational Process Assets
Knowledge
that can be readily
codified using words, pictures, and
numbers
Explicit
Knowledge
Tacit
Knowledge
Knowledge
that is personal and
difficult to express, such as
beliefs, insights, experience, and
“know how”
Explicit
Knowledge
Tacit
Knowledge
Status reports, progress reports,
memos, and other documents used to communicate
Work
performance reports
Change
requests
......
actions reduce the
probability of negative
consequences associated with
project risks
Corrective
Preventive
Allow
large numbers of ideas to be classified into groups for
review and analysis
Affinity
Diagrams
Mind
mapping
Nominal
Group Technique
............ higher-level needs of the organization as a whole such as the business issues or opportunities and reasons why a project has been undertaken.
Business Requirements
Stakeholder requirements
Functional requirements
Nonfunctional requirements
From the Solution requirements
Which Group is described below?
Supplement functional requirements and describe the environmental conditions or qualities required for the product to be effective. Examples include: reliability, security, performance, safety, level of service, supportability, retention/purge, etc.
Functional requirements
Nonfunctional requirements
Stakeholder requirements
Business requirements
The features and functions that
characterize a product, service,
or result.
Project Scope
Product Scope
Product
Project
