WorksheetsRetail Agribusiness Sales
Total questions: 16
Worksheet time: 9mins
“Would you like me to fill out an order form?” is an example of a(n) ________________
close.
Direct
Choice
Assumptive
Conditional
In a(n) _____________________ close, the salesperson thinks that the customer is ready
to make a purchase based on feedback.
Choice
Conditional
Summary
Assumptive
Which of the following is NOT a type of opposition described in this lesson?
Hidden Objectives
Invalid Objectives
Valid Objectives
Misunderstanding
. In _____________________, the customer objects based on his or her misinterpretation
of information.
Hidden Objections
Invaild Objections
Vaild Objections
Misunderstandings
The salesperson goes through the points of the presentation and gets consensus on each
point in a(n) __________________________ close.
Assumptive
Direct
Summary
Choice
. In a(n) _____________________ close, the salesperson asks the customer to decide
between two options for buying.
Direct
Choice
Summary
Assumptive
. __________________________ are objections made by the customer to disguise true
objections.
Hidden Objection
Invaild Objection
Vaild Objection
Misunderstanding
. “Will you purchase the product if I can get you a discount?” is an example of a(n)
_____________________ close.
Choice
Summary
Assumptive
Conditional
What is the first step in the Feature Benefit Sales Technique
(a)
What does building rapport accomplish?
Choose the correct two!
Shows the customer the salesperson can be trusted
Increases chance of sale
Drives a customer's motivation to buy
Shows features and benefits of the product
Identifying the the customer needs helps to
Drive a customer's motivation to buy
Shows the sales person has a vast array of knowledge
How a salesperson secures the sale
Provides insight into the customers thinking process.
Which is NOT a way we greet prospective customers
Hand Shake
Address customer by name
Pat them on the back
Make introductions about the company
What is NOT a selling Environment
Retail
Wholesale
Processing
In-Direct Sale
What does Direct Sales accomplish
Focus on the benefits to customer
Provide information about number of retailers
Approach the retailer with ideas for promotions
Determine financial ability
What objection is when a customer disguise the true objections
Hidden Objection
Valid Objection
Misunderstanding
What should a saleperson do to prepare for the sale?
Have a vast array of knowledge about the product
Wing the sale
Pretend you know about the product
Make up what ever questions you are unable to answer
