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WorksheetsDigital Experience Roadshow 2022
Total questions: 30
Worksheet time: 10mins
How many devices can I bind to the same M Journey Mobile App access (i.e. username)?
1 (One)
2 (Two)
3 (Three)
4 (Four)
What is M Journey Key (MJK)?
MJK is one of MBSB Bank Property Financing products
MJK is an icon for MBSB Bank Mobile Banking
MJK is a safer & convenient way to authorise transactions using Secure Token
MJK is a free Key Chain given to customer for downloading our MIB
How many attempt the user is allowed to try to login to RIB / MIB again before the account is locked out?
1 (One)
2 (Two)
3 (Three)
4 (Four)
The following is the type of DuitNOW Proxy, EXCEPT...
Mobile Phone Number
Business Registration Number
Identification Card Number
Bank Negara Assigned Number
The following is the product that you can use for Retail Internet Banking (RIB) registration, EXCEPT...
Debit Card
Financing Account
Deposit (CASA) Account
Term Deposit Account
What is the current maximum Daily Transfer Limit for our Retail Internet Banking (RIB)?
RM 10,000.00
RM 20,000.00
RM 30,000.00
RM 40,000.00
Can overseas mobile number register as TAC for our Retail Internet Banking (RIB)?
Yes
No
Can we on-board a Makcik Goreng Pisang to become one of our DuitNow QR Merchant?
Yes
No
(Internet Banking) - In what situation the system will prompt Challenge Question (CQ) ?
*you may select more than one answers
Change of Daily Transactions Limit
Add favourite account number
Make JomPAY payment of RM2.50
DuitNow ID Management
(Change of Proxy)
What is the Daily Transactions Limit for our MBSB Bank e-Wallet?
RM150.00
RM2,000.00
RM200.00
RM350.00
If we received an SMS from a "Bank" asking us to click a hyperlink to activate an account as our account has been locked due to fraud.
What should we do?
Click the link and follow the instructions
Ignore the SMS and report to your bank
Forward the SMS to your family and friends
Take a screenshot and email it to Telekom Malaysia
If a customer forgot his/her Security Image, what should we advise the customer?
Customer need to close his/her Savings Account
Customer can call our Customer Service to terminate the existing RIB and create a new one
Customer need to lodge a Police Report
Customer need to apply for a new debit card
What are the security feature in M Journey?
Username & Password
Security Image
M Journey Key (Secure Token)
All of the above
What should you do if you received the push notification on abnormal device login?
Ignore the push notification alert
Call Contact Center if the login/activity is not you
Delete the push notification from your mobile
Report it to BNM Helpline
Rayhan is a sole-proprietor business owner. She would like to register M Journey Online Banking for her company account and her personal Savings Account.
Can we register TAC for both of Rayhan's M Journey Online Banking individual and company using the same mobile number?
Yes
No
Can a potential merchants apply as MBSB Bank DuitNow QR merchants through Virtual Branch?
