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BE_Operations_20221116

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

The operations function consists mainly of activities that are performed on what basis?

a)

yearly

b)

monthly

c)

weekly

d)

daily

2.

Which of the following is an example of one of a business's inputs:

a)

services

b)

products

c)

employees

d)

goods

3.

Operations managers have two main goals in mind--efficiency (keeping costs low) and

a)

legality (keeping the business in good standing with the law)

b)

productivity (keeping business running fast)

c)

reputation (keeping up the business's good name)

d)

effectiveness (keeping customer's satisfied)

4.

Which operations activity is also referred to as procurement?

a)

Logistics

b)

Inventory control

c)

Quality control

d)

Purchasing

5.

A clothing manufacturer builds quality into its operating system, placing responsibility on each employee. This process is known as quality

a)

assurance

b)

inspection

c)

guarantee

d)

delivery

6.

The money it takes to keep inventory in stock is called

a)

production

b)

purchasing

c)

a stockout cost

d)

a holding cost

7.

Running out of inventory can result in

a)

higher taxes

b)

lost sales

c)

higher productivity

d)

more satisfied customers

8.

Which of the following is a true statement about scheduling?

a)

Scheduling for business is the same thing as personal scheduling

b)

Many businesses do not need to use scheduling

c)

Scheduling has the same timeline, regardless of the company

d)

Both manufacturers and service businesses rely on scheduling

9.

Complying with environmental laws is part of which operations activity?

a)

Logistics

b)

Safety & Security

c)

Purchasing

d)

Inventory Control

10.

Because operations managers control so much of a business's money, they must focus on

a)

keeping costs low

b)

hiring the best employees

c)

creating effective advertising campaigns

d)

generating publicity

11.

Operations managers must work closely with managers and employees in

a)

the marketing department only

b)

competing businesses

c)

all other parts of the business

d)

foreign markets

12.

Operations activities vary depending on a business's

a)

product

b)

name

c)

tax return

d)

address