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WorksheetsBE_Operations_20221116
Total questions: 12
Worksheet time: 6mins
The operations function consists mainly of activities that are performed on what basis?
yearly
monthly
weekly
daily
Which of the following is an example of one of a business's inputs:
services
products
employees
goods
Operations managers have two main goals in mind--efficiency (keeping costs low) and
legality (keeping the business in good standing with the law)
productivity (keeping business running fast)
reputation (keeping up the business's good name)
effectiveness (keeping customer's satisfied)
Which operations activity is also referred to as procurement?
Logistics
Inventory control
Quality control
Purchasing
A clothing manufacturer builds quality into its operating system, placing responsibility on each employee. This process is known as quality
assurance
inspection
guarantee
delivery
The money it takes to keep inventory in stock is called
production
purchasing
a stockout cost
a holding cost
Running out of inventory can result in
higher taxes
lost sales
higher productivity
more satisfied customers
Which of the following is a true statement about scheduling?
Scheduling for business is the same thing as personal scheduling
Many businesses do not need to use scheduling
Scheduling has the same timeline, regardless of the company
Both manufacturers and service businesses rely on scheduling
Complying with environmental laws is part of which operations activity?
Logistics
Safety & Security
Purchasing
Inventory Control
Because operations managers control so much of a business's money, they must focus on
keeping costs low
hiring the best employees
creating effective advertising campaigns
generating publicity
Operations managers must work closely with managers and employees in
the marketing department only
competing businesses
all other parts of the business
foreign markets
Operations activities vary depending on a business's
product
name
tax return
address
