WorksheetsCSIS 110 Module 9 Information Systems
Total questions: 34
Worksheet time: 17mins
The scope of an information system includes which of the following?
Computers, communications networks, and data
People and products
Policies and procedures
All of the above
A(n) _____________ is a group of people working together to accomplish a goal.
information system
organization
TPS
MIS
Information systems designed for a specific industry or enterprise may use vertical market software.
True
False
One of the major functions of an information system is to help people make decisions in response to problems.
True
False
Which type of problem requires human intuition as the basis for finding a solution?
Structured
Unstructured
Semi-structured
None of the above
Most modern transaction processing systems use ________ processing—a real-time method in which each transaction is processed as it is entered.
batch
inline
online
none of the above
A transaction processing system is characterized by its ability to:
collect, display, and modify transactions
store transactions
list transactions
all of the above
Which of the following is not a characteristic of a management information system?
Collects, displays, and modifies transactions
Provides useful information for managerial activities
Increases managerial efficiency
Produces routine and on-demand reports
A DSS manipulates the data needed to make a decision as well as making a decision.
True
False
Which one of the following would not characterize an expert system?
Replicate the reasoning of a human expert
Work with internal or external data
Produce a recommendation or decision
Produce routine and on-demand reports
Which ecommerce classification encompasses online storefronts selling merchandise and services to consumers?
C2C (consumer-to-consumer)
B2B (business-to-business)
B2C (business-to-consumer)
B2G (business-to-goverment)
How is it possible to leave an ecommerce site after putting items in a shopping cart, and then find those items still in the cart when you return to the site days later?
HTTP is a stateless protocol that saves session data for up to 10 days
The dynamic HTML on a Web page is able to save the contents of a shopping cart for the next visit
The ecommerce application running on the customer's local device stores a shopping cart number.
A cookie on the local device stores a shopping cart number that is matched to the ecommerce site database when the customer next visits the site.
A key component of an ecommerce application is an online _________.
DSS
cookie
MIS
cart
A(n) ___________ is the sequence of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.
supply chain
payment gateway
ecommerce application
payment processing routine
Data for SCM does not necessarily take into account customer demand for products.
True
False
A major source of data for customer relationship management (CRM) is produced by loyalty programs.
True
False
_______ applications provide optimal information when they encompass customer support, marketing, and sales.
SCM
CRM
Supply chain
All of the above
In addition to sales, CRM, and SCM, the modules in an ERP system support business activities such as _____________.
product planning
manufacturing and purchasing
inventory control and distribution
all of the above
What is the extent of the planning that gets done in the planning phase?
Plans are completed for the entire information system.
A detailed budget is presented.
The software is selected.
The overall approach and justification are presented for approval.
Which of the following is not part of the analysis phase of an SDLC?
Develop a project schedule
Determine system requirements
Write requirements report
Study the current system
A document called a system requirements report describes the objectives for an information system.
True
False
In DFD terminology, a data store is a process that changes data by performing a calculation, updating information, or sorting a list.
True
False
The design phase of an SDLC includes all of the following except _________.
select hardware and software
develop application specifications
identify potential solutions
write requirements report
Is application testing the same as unit testing?
Yes, both are the final test to ensure that software works correctly.
Yes, both are performed after the alpha test.
No, unit testing is only one type of application testing.
No, application testing could be considered part of alpha testing, not beta testing.
The implementation phase of an SDLC includes all of the following except _________.
obtain approval
purchase or contract for hardware or software
test applications
create applications
The maintenance phase of an SDLC includes all of the following except _________.
make backups
optimize for speed and security
convert data
revise as necessary to meet business needs.
Three key concepts that ensure good quality of service include all of the following except _______.
reliability
convertibility
availability
serviceability
When Microsoft OneDrive is out of service for a few hours, which QoS metric increases?
Throughput
Downtime
Capacity
Response time
Data centers are designed to proactively reduce the risk of data loss that might occur as a result of a disaster.
True
False
Which type of security measure reduces the effect of an attack by using data backups, disaster recovery plans, and the availability of redundant hardware devices?
Corrective procedures
Preventive countermeasures
Detection activities
Deterrents
Which type of security measure reduces the likelihood of a deliberate attack?
Preventive countermeasures
Detection activities
Corrective procedures
Deterrents
Once you’ve released data to an information system, you still have control of its distribution or its security.
True
False
Which one of the following is not typically supplied by a data center?
Backup power supply
Antivirus software
Access security
Environmental monitoring
Which of the following is not a step that a data breach victim should take?
Change your passwords
Activate a fraud alert
Get informed about the breach
Purchase a new computer or device.
