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Worksheets1.4 Managing People - Staffing, Training, Org Design, Motivation
Total questions: 15
Worksheet time: 8mins
The process of flattening organisational hierarchies is known as:
Delayering
Outsourcing
Team empowerment
Delegation
A business is most likely to have to invest in more training when
It is implementing new organisation-wide IT systems
It increases market share
It receives significant finance from a venture capitalist
A major competitor leaves the market
Which one of the following would not be considered to be one of Herzberg’s motivators?
Personal development
Interesting work
Chance of promotion
Working conditions
An advantage of external recruitment over internal recruitment is that
It is generally cheaper and quicker
It reduces the need for induction training
It enables applications from more sources
It lowers the staff retention rate
A business objective of survival is most likely to be set by:
A long-established and profitable family business
A profitable multinational company
A high-profile start-up financed by substantial venture capital
An established business now experiencing growing losses
Whose motivational theory is also known as scientific management?
Mayo
Taylor
Maslow
Herzberg
Which of the following is not a role of an entrepreneur?
Creating and setting up a business
Anticipating risk and uncertainty
Having strong communication skills
Expanding and developing a business
The process of converting a private limited company to a public limited company is known as:
Unlimited liability
Sales maximisation
Decentralisation
Stock market flotation
The way information is communicated up and down the organisational hierarchy is through the:
Chain of command
Internal appraisal system
Workforce planning system
Employee newsletter
Which need did Maslow believe could not be satisfied completely for most employees?
Self-actualisation
Esteem
Physiological
Safety
A potential drawback of setting a business objective of sales maximisation is that:
The level of quality achieved is likely to be higher
Higher sales will enable an increased rate of inventory turnover
Economies of scale are less likely to be achieved
The sales achieved may not be profitable
Paying workers for each item they product is known as:
Piecework
Commission
Bonus
Profit share
A key benefit of effective job rotation is that employees:
Don't need to work overtime
Are fast-tracked for promotion
Become more skilled at one task
Can eliminate boredom at work
Which theorist was a supporter of using job enrichment to provide long-term job satisfaction?
Herzberg
Maslow
Taylor
Mayo
An advantage of setting up as an incorporated rather than unincorporated business is that the business:
Will have unlimited liability
Will be able to obtain bank finance
Remains in existence after a change in ownership
Will be better at making decisions
