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WorksheetsO_Organizational Behavior
Total questions: 66
Worksheet time: 40mins
Select 2 Levels of Diversity among:
-deep-level diversity and surface-level diversity ;
-paramount-level and surface-level diversity.
paramount-level and surface-level diversity
deep-level diversity and surface-level diversity
It seems logical to assume job satisfaction should be a major determinant of an employee's organizational citizenship behavior (OCB)
True
False
What Are the Main 3 Components of Attitudes?
Affective component
Behavioral component
Cognitive component
Feeling component
Values represent basic convictions that ”a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence”
True
False
The ability to detect and to manage emotional cues and information means emotional intelligence (EI)
True
False
Reinforcement theory ignores the inner state of the individual and concentrates solely on what happens when he or she takes some actions
True
False
In order for a reward to serve as a motivating factor, it must be consistent with:
Employee values
Employee expectations
Remuneration for previous work
The capabilities of the organization
Industry average level
To increase labor efficiency it I necessary:
Focus not on the result, but on the process of work
Clearly state the purpose of the work
Give a general idea of the required results
Promptly stimulate employees
All together
Abraham Maslow, David McClelland, Frederick Herzberg belong to which group of motivation theory?
Procedural
Quantitative
Classical
Administrative
Content
What is the purpose of staff incentives?
Inspire a person with self-esteem
Encourage a person to do more and better than what is due to labor relations
Provide people with a decent standard of living
Encourage a person not to exceed his authority
Encourage the person to avoid conflict
What is the main idea of the classical theory of motivation?
Money is the only motivating factor in work
The thirst for power is the main motivating factor in work
Self-affirmation is the only motivating factor in work
A person is motivated by the needs of higher levels
Motivates the desire to expand the scope of control
Conditionally needs can be divided into:
There is no correct answer
Primary, secondary
Psychological, psychological, social
The two-factor theory of motivation was developed by:
W. Vroom
F. Herzberg
A. Maslow
According to Maslow's theory … is the highest in the hierarchy:
Social
Esteem
Safety
Self-actualization
Psychological needs
Select 3 key elements in the definition of motivation
Direction
Intensity
Self-actualization
Persistence
An organizational structure defines how job tasks interact and handle external business transactions
True
False
The basis by which jobs in an organization are grouped together means the unity of command
True
False
Simple structure means an organization structure characterized by a high degree of departmentalization, narrow spans of control, authority centralized in a single person, and little formalization
True
False
The divisional structure allows for
Rapid development of new products for production
Full transparency in the distribution of responsibilities
The orientation of the main production units to the market
Flexibility in the use of highly qualified specialists
The theory divides all powers into
Linear and functional
Technological and managerial
Material and information
Formal and informal
The organizational structure of a modern organization is formed on the basis of
The specifics of the organization, its scale and the adopted development strategy
Knowledge of the state of affairs in other similar organizations
The financial capabilities of the owners of the company
Experience and knowledge of the leader
The matrix structure allows you to provide
The orientation of the main production units to the market
Rapid development of new products for production
Flexibility in the use of line managers
Full transparency in the distribution of responsibilities
The division of labor in management is based on
Groups
Vertical and horizontal
Functions
Hierarchy levels
Functional leader
Is responsible for all aspects of the activity of the structural unit
Helps the line manager make quality decisions
Has the right to make final decisions
Has no right to sign documents
The number of hierarchy levels in the management system is determined by
Control factor
Functional managers
Staffing
Line managers
The team composition category includes variables that relate to how teams should be staffed - the ability and personality of team members, allocation of roles, level of negotiation, and members` preference for teamwork.
True
false
Perception includes the 6 senses; touch, sight, taste, light, smell and sound. It also includes what is known as perception, a set of senses involving the ability to detect changes in body positions and movement.
True
False
An example of the halo effect is the attractiveness stereotype,which refers to the tendency to assign positive qualities and traits to physically attractive people. People often tend to junge attractive individuals to have higher morality, better mental health, and greater intelligence.
True
False
Social identity theory was developed to explain how individuals create and define their place in society. According to the theory, three psychological processes are central in this regard (point one extra process):
Social motivation
Social categorization
Social comparison
Social identification
What theory does this example illustrate? (choose 1 answer)
Speaking at one of the events, the headhunter told a story about how a Dutch company hired people in Russia through Linkedln, which had already been blocked by that time. The provocative question, whether respected employers want to hire people who bypass blocking and do not comply with the law of the Russian Federation, remained unanswered:
Halo effect
Self-serving bias
Pygmalion effect
Fundamental attribution error
(______) is an essential aspect (principle) of the chain of command:
Authority
Self-determination
Confidence
Formalization
Even if moods and emotions fluctuate over time, their effect on performance does not fluctuate.
True
False
Distributive justice is the perceived fairness of the process used to determine the distribution of rewards.
True
False
Examples of employee involvement programs include:
Telecommunicating
Job change
Participative management
Motivating potential score
( (a) )component is the opinion or belief segment of an attitude.
( (a) )is an employee`s dissatisfaction expressed by passively waiting for conditions to improve.
( (a) )model is a structure that is flat, uses cross-hierarchical and cross-functional teams, has low formalization, possesses a comprehensive information network, and relies on participative decision making.
Theoretical models propose that employees who are committed will be less likely to engage in work withdrawal even if they are dissatisfied, because they have a sense of organizational loyalty.
True
False
According to which theory managers believe employees inherently dislike work and must be directed or coerced into performing it:
Two-factor theory
Job engagement theory
Self-determination theory
Theory Y
Theory X
A variable-pay program that distributes compensation based on some established formula designed around a company's profitability is:
Gainsharing
Profit-sharing plan
Bonuses
Piece-rate pay
Job ( (a) ) allows two or more individuals to split a traditional 40-hour-a-week job.
Managers can create an ethical culture by (2 correct options):
Creating no clear ways or mechanisms for workers to report or discuss ethical problems
Punishing workers for unethical acts only privately
Giving ethical training to employees
Being a visible role model to employees
“The difference between God and Larry is that God does nor believe he is Larry.”
Self-monitoring
Machiavellianism
Narcissism
( (a) ) is an individual's belief that he or she is capable of performing a task.
( (a) ) is a broad range of feelings that people experience.
Choose the right description for emotional dissonance:
A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work
Inconsistencies between the emotions people feel and the emotions they project
Emotions that are organizationally required and considered appropriate in a
What is not a part of Big Five Traits?
Extroversion
Creativity
Openness
Agreedbleness
Conscientiousness
Emotions can be neutral.
True
False
Job characteristics model says we can describe any job in terms the following dimensions (2 correct options):
Salary
People's attitudes towards the job
Feedback
Hierarchical level
Task significance
The last stage of the socialization process is called:
Prearrival stage
Encounter stage
Finishing stage
Metamorphosis stage
Feedback stage
According to the Abraham Maslow's hierarchy of needs theory, what needs exist within every human being (2 correct options):
Need for power
Social
Need for freedom
Self-organization
Self-actualization
Job enrichment expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.
True
False
Even if employees are not currently happy with their work, they are willing to make satisfices for the organization if they are committed enough.
True
False
Unconscious bias occurs when we use mental shortcuts, and the fast intuitive part of our brain to make decisions that should be handled by the slower, more conscious part. Contract effect is itself a mental shortcut of sorts.
True
False
Although perception is a largely cognitive and psychological process, how we perceive the people and objects around us affects our communication.
True
False
Highlight what is not a misperception
Hallucination
Halo effect
Illusion
Cohesion
Stereotypes
The 4 contextual factors related to team performance are adequate resources, effective leadership, a climate of trust, and a performance evaluation and distributive bargaining.
True
False
What effect does this example describe?
Alex has been waiting to talk to his boss about a pay rise for months now. But his wife told him at breakfast that he couldn't get a raise because he didn't deserve a higher pay. Somewhere deep down, a man completely agrees with her. He understands that the meeting with the boss will not take place on the highest note, and his request will not be satisfied, because he really does not deserve a better salary. For a whole week, Gosha collected his thoughts and trained his willpower, although he did not hope for a positive result. On Monday, the meeting with the boss took place, but it did not end in anything good for George. He spoke to the manager in a quiet and timid voice, he could not clearly explain for what kind of merits he was asking for a salary increase. The boss not only refused to comply with the request, but also pointed out that over the past week, the level of productivity of Alex as an employee has dropped sharply. Alex, on a subconscious level, believed that he would not succeed, and no salary increase was going to shine for him. A self-fulfilling prophecy came true exactly as our hero and his toxic wife expected. If he had unconsciously believed that he deserved better and deserved to get more money for his work, then the meeting with the boss would have taken place according to a completely different scenario.
Self-serving bias
Pygmalion effect
Fundamental attribution error
Halo effect
The organizational structure of a modern organization is formed on the basis of:
Experience and knowledge of the leader
Knowledge of the stage of affairs in other similar organizations
The financial capabilities of the owners of the company
The specifics of the organization, its scale and the adopted development strategy
Among the listed theories, select only the process motivation ones:
Adam`s Equity Theory
McClelland's Theory of Needs
Locke's Goal Setting Theory
Maslow's Hierarchy of Needs
Vroom`s Expectancy Theory
The least effective and downright harmful strategies for downsizing include:
Communication with employees is nonexistent, no information about the process is given
Participation of employees is prohibited; they cannot affect their fate in the company
Assistance and benefits for workers
Investment in high-involvement work practices
(_____) values are fully accepted throughout the organization by all or most worker.
Dominant
Key
Primary
Core
Imitation strategy emphasizes the introduction of major new products and services.
True
False
Those with a ( (a) ) personality identify opportunities, show initiative, take action, and persevere until meaningful change occurs.
( (a) ) is a miniculture within an organization, typically defined by department designations and geographical separation.
Expectancy theory by Vroom focuses on the following relationships:
Boss-employee relationships
Attitude-behavior relationships
Desire-duty relationships
Performance-reward relationships
