NEW
Font size
WorksheetsBehavioral Theory of Management
Total questions: 60
Worksheet time: 51mins
The Behavioural Science Theory is often called the human relations movement because it addresses the human dimension of work.
True
False
Maslow developed Theory X and Theory Y while Douglas McGragor introduced Five Hierarchy of Needs.
True
False
Maslow challenged both the classical perspective and the early human relation assumptions about human behaviour.
True
False
The average worker has an intense dislike of work and will avoid responsibility if possible is one of Assumptions of Theory Y
True
False
The social need refers to an individual’s desire to form friendships and gain recognition from other individuals, including giving and receiving love.
True
False
1. Which of the following statement is TRUE regarding The Behavioural Science Theory?
I. The Behavioural Science Theory emphasized scientific research as the foundation for understanding human behavior in an organization
II. An example of behavioural science is the idea that individuals perform better with challenging but attainable goals than without them in organization.
III. Abraham Maslow and Elton Mayo's introduced behavioural science in order to helps managers to be more efficient in their administration and human resources.
IV. Abraham Maslow proposed Theory Y as a more realistic view of workers for guiding management theory.
I and II
I and IV
II and III
II and IV
The following is NOT the assumptions of Theory X (Bad workers), except
Under the conditions of the working environment, the intellectual potentialities of average workers are only partly utilized.
A worker will exercise self-direction and self-control in achieving objectives to which the worker is committed to.
The average worker prefers to be directed, avoids responsibility, has relatively little ambition and wants security.
The physical and mental effort in work is likened to play or rest.
Which of the following individuals is introduced Theory X and Theory?
Abraham Maslow
Robert Owen
Henri Fayol
Douglas McGregor
The following is the five human needs based on Maslow’s Hierarchy of Needs except
Social Need
Physiological Need
Experience Need
Esteem Need
1. Behavioral theorists believed that a better understanding of human behavior at work, such as
Motivation
Low productivity.
Conflict
Expectations
The Wester Electrical Hawthorne experiments were conducted by...
Abraham Maslow
Elton Mayo
Mary Parker Follet
Hugo Munsterbeg
What were the result of the “Ilumination Experiments” (Western Electrical Hawthorne Experiem)
That ilumination plays a key roll in increasing productivity.
That ilumination doesn’t play a key roll in increasing productivity.
What were the result of the “Ilumination Experiments” (Western Electrical Hawthorne Experiem)
That ilumination plays a key roll in increasing productivity.
That ilumination doesn’t play a key roll in increasing productivity.
What is not a result from the “Relay Assembly Test Room” study (Western Electrical Hawthorne Experiem)
Productivity increases when the company provides food
Productivity increases when there is a sense of responsibility
Productivity increases when there is belonging
Productivity is related to the employees’ attitude
Which one is not a characteristic of Theory X
Employees are lazy
Employees are indifferent to organizational needs
Employees prefer to be led
Employees seek responsibility
What it is not a characteristic of Theory Y
Creativity is encouraged
Employees are resistant to change
Expenditure of physical effort is natural
Threat and punishment are not effective means
Industrial Psychology
Hugo Munsterbeg
Robert Owen
Mary Parker Follett
Abraham Maslow
Motivation Theory
Hugo Munsterbeg
Robert Owen
Mary Parker Follett
Abraham Maslow
Which is the correct order for Maslow’s Hierarchy of Needs
Physiological, safety, esteem, self actualization, belonging
Physiological, esteem, self actualization, belonging, safety
Physiological, safety, belonging, esteem, self actualization
Self actualization, physiological, safety, esteem, belonging
Who coined the Theory X and Y
Elton Mayo
Chester Barnard
Douglas McGregor
Robert Owen
Which of the following it isn’t a reason why workers didn’t want to increase productivity in the “Bank Wiring Observation Room” experiments (Western Electrical Hawthorne)
Fear of unemployment
Fear of raising the standard
Protect the slower worker
Fear of responsibility
Motivation Theory
Hugo Munsterbeg
Robert Owen
Mary Parker Follett
Abraham Maslow
Which is the correct order for Maslow’s Hierarchy of Needs
Physiological, safety, esteem, self actualization, belonging
Physiological, esteem, self actualization, belonging, safety
Physiological, safety, belonging, esteem, self actualization
Self actualization, physiological, safety, esteem, belonging
The Behavioural Science Theory is often called the human relations movement because it addresses the human dimension of work.
True
False
Maslow challenged both the classical perspective and the early human relation assumptions about human behaviour.
True
False
The following is the five human needs based on Maslow’s Hierarchy of Needs except
Social Need
Physiological Need
Experience Need
Esteem Need
1. Behavioral theorists believed that a better understanding of human behavior at work, such as
Motivation
Low productivity.
Conflict
Expectations
What is the primary purpose of a behavior management system?
Improve school safety
Reduce negative behavior
Improve teacher retention
Improve public perception
When should processes and procedures be communicated to staff and students?
at the beginning of each semester
On an ongoing basis
When there is a problem
At the beginning of the school year
All of the following are important elements of an individualized behavior management plan EXCEPT for which?
Reasons behind the behavior are recognized.
Behavioral needs are targeted.
The plan is developed with the input of all stakeholders.
Events that trigger the behavior are identified.
The rules and expectations part of a behavior management policy _____.
describes the procedures for rule violations
explains why the behavior management policy is needed
explains why the rules are important
lists the rules
The procedures section of a behavior management policy _____.
lists the procedures taken by teachers when students break the rules often
lists the procedures students need to follow in certain situations, such as procedures for going to lunch
describes the procedures for dealing with a crisis
describes the procedures for creating the new policy
The following statement about Student Behavior Management is correct
All school leaders should be involved in Student Behavior Management.
Student Behavior Management confirms that consequences happen due to bad behavior.
Student Behavior Management ensures academic success
All choices
The following method of student behavior management allows to create for whole system of support around students:
involve parents
involve school staff
involve school staff and students
involve school staff, parents, and community
Zane is a passive aggressive student who openly hurts his peers and teacher's feeling by making terrible comments all the time. When a school leader calls him on this, Zane says he has the right of freedom of expression. What should the school leader do?
Tell Zane his right comes with the obligation to respect other people.
Call Zane's parents so they talk to him about it.
Tell Zane the school is limiting his freedom of expression.
Accept Zane is right but ask him to be nicer.
School leaders should display the following demeanor when addressing student behavior:
none of the options
be fair
be fair and consistent
be consistent
Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Self-Actualisation
Physiological
Parker is worried about losing his job. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Safety
Self-Actualisation
Which of the following could be used to satisfy Maslow's Self-Esteem Needs?
Provide employees with a free breakfast at work
Organise a staff lunch at a restaurant every Friday
Introduce an 'Employee of the Week' Award
Introduce flexible working hours so staff can start their working day later
Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Self-Actualisation
Physiological
Parker is worried about losing his job. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Safety
Self-Actualisation
Which of the following could be used to satisfy Maslow's Self-Esteem Needs?
Provide employees with a free breakfast at work
Organise a staff lunch at a restaurant every Friday
Introduce an 'Employee of the Week' Award
Introduce flexible working hours so staff can start their working day later
John, the managing director of ABC Co. Ltd, is thinking about increasing the scope of a job by broadening or deepening the tasks undertaken by his staff. What is this referred to as?
Job rotation
Job enrichment
Job enlargement
Quality circles
Which of the following is NOT an example of a financial incentive?
Job enrichment
Profit sharing
Variable pay
Bonus
Herzberg two-factor theory of motivation suggests that:
Removing dissatisfaction at work by ensuring the ‘hygiene factors’ that are in place will lead to motivated workers
Higher pay will always lead to better motivated workers
One of the ‘motivator’ factors is reducing the hours of work
One of the ‘motivator’ factors is to provide challenging and rewarding work
Which element of Maslow’s hierarchy of needs would an organization be satisfying if it provides its workers with pension plans
Social
Security
Self-esteem
Physiological
Mary works in a small supermarket. She thinks that the pay is good. While she enjoys the group of friends with whom she works, she is considering leaving because she feels that her work is not appreciated and is not challenging enough.
According to Maslow, which of the following reasons BEST explains Mary’s desire to leave?
Security needs are not being met
None of her needs is being met
Higher order needs are not being satisfied
Lower order needs are not being satisfied
At which level of Maslow’s Hierarchy of needs would ‘open and honest communication among employees’ be applicable?
Social
Safety
Esteem
Self-actualization
Which of the following would NOT be classified as a hygiene factor based on Herzberg’s Two-Factor Theory?
Pay
Job security
Recognition
working conditions
Which of the following is a non-financial reward?
Gain sharing
Job enrichment
Lump-sum bonus
Employee stock ownership plan (ESOP)
