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WorksheetsAEG Onboarding Quiz 2/26
Total questions: 40
Worksheet time: 18mins
I am employed by...
LensCrafters
Atlanta Eye Care
Atlanta Vision Group
Atlanta Eye Group
Personal email messages from Intuit - Quickbooks is how I view...
My Paystubs
Staff Schedules
Appointments
Insurance Benefits
What is TAB?
The Appointment Book - it contains everything about the patient's history and their past prescriptions
The Appointment Book - it contains only demographics and appointment history for the patient. We book appointments through TAB.
The Appointment Blog - it contains all appointments for Atlanta Vision Group
The Apple Blocking - it contains all scanned forms and IntakeQ questionnaires
The CEO of Atlanta Eye Group is...
Simon Galvani
Samir Gillani
Sammy Girani
Sandy Jillani
The Chief Medical Officer of Atlanta Eye Group is...
Dr. Anisha Manush
Dr. Amanda Hashmi
Dr. Anisha Haji
Dr. Alisa Ashee
True or False? The main duty of the Optometric Technician is to check patients in and remain at the front desk.
True
False
Full Time is considered...
an employee that averages 30 or more hours per week
an employee that averages 2 days per week
an employee that averages less than 30 hours per week
an employee with open availability
The Atlanta Eye Group Employee Introductory Period is...
30 Days
2 Weeks
6 Weeks
60 Days
Per the uniform policy of Atlanta Eye Group, a non-certified technician wears...
navy blue scrubs
black scrubs
burgundy scrubs
pewter/gray scrubs
Atlanta Eye Group has an "Open Door Policy" and believes that open and effective communication is essential to your job satisfaction. If you have a concern, problem, or suggestion, who are the supervisors you should speak with first?
Discuss the problem with the CEO and CMO, then HR, and finally your manager.
Discuss the concern with your Office Manager, and then HR.
Discuss the suggestion with HR first then go to the CEO and CMO.
Discuss the concern with all your coworkers instead of a supervisor.
If I have a personal problem outside of work that is really causing hardship I should...
communicate with my manager and HR, chances are they can help!
leave AEG, it's not their problem.
spread negativity to my peers.
continue to live with it.
Insults, intimidation, ridicule, negativity towards coworkers, and/or mockery are signs of...
Respect
Joking around
Workplace Harassment
Annoying patients
I recently went to the doctor yesterday and was provided medication that makes me drowsy and sluggish. I should...
alert my manager, and then HR, to see what next steps should be taken
go to work like usual
drink lots of caffeine
no call/no show
Submitting falsified documents to your employer including sickness reports, employment application information, personnel records, and falsifying time cards is...
okay, depending on the situation
subject to a write-up
grounds for immediate termination
subject to a probation period
Insubordination, such as refusal or intentional failure to perform work as assigned or intentional slowdown, will not be tolerated. If you disagree with an instruction or directive from your manager or an AEG executive you should...
obey the instruction at the time, but have a private conversation later with your manager to discuss the issue.
just say no and stay at the front desk.
follow the instructions and then complain to your coworkers.
quit on the spot.
Ms. Rose has been coming to AEG for over 10 years, she states you were an amazing technician and wants to give you a monetary tip, you should...
thank Ms. Rose and take the money.
thank Ms. Rose and put it in the employee tip jar.
thank Ms. Rose, but decline and tell her you would prefer a Google Review with your name mentioned instead.
thank Ms. Rose, but decline and ask her to buy you food instead.
True or false? Atlanta Eye Group accepts checks as a form of payment.
True
False
True or false? Atlanta Eye Group accepts Cash App, AfterPay, and Apple Pay.
True
False
What is a Balance Day?
A day I can skip work without notice.
If I work 5 days in a week and want overtime, I can add a balance day to achieve this.
A paid day off that I have to request off in advance (Mon-Thu). This day can be used for whatever I need.
A day we have team meetings.
Team schedules are posted...
only in Slack #scheduling
in Slack #scheduling and Revolution
only in Square Teams
in Slack #scheduling and Square Teams
From December 26 through January 2 I am...
off work the entire week.
expected to work 5 of the 8 days.
expected to work all 8 days.
able to request off any days as needed.
As I gain more certifications like CPO or NCLE, AEG will...
contribute to more of my insurance, give me more raises, and provide more benefits
fire me
reduce my pay by 50% and tell me to work everyday
force me to take more certifications
Today is my day off, but I decided to come in and work more hours so I can get overtime pay this week. This is...
not allowed. I need to approve this with my team members first.
allowed because the clinic always needs help.
not allowed. I need to approve this with my Manager first and then alert HR.
allowed because no one cares.
Today I woke up feeling super sick and am not sure I can make it to work. I should...
go back to sleep, work will figure itself out.
call/text my manager ASAP and assist in finding coverage.
call/text my coworker and have them tell the manager when they get there that I'm not coming in.
send a Slack message to Angie letting her know I'm not coming in.
If I need a smoke break, I should...
take them whenever I want, as many times as I need.
alert my teammates & clock out for 15 minutes on Square, once in the morning & once in the afternoon.
alert my teammates & step away for however long I need.
clock out on Square for my 1-hour lunch break.
Help! I arrived here at 8:45am and before the LensCrafter's team arrived! What do I do?
tell NO ONE.
call Angie.
Post in #communication log in slack from your phone and say, "waiting on LC" when I enter, I will also sign Comm Log from the computer in office, request a time adjust in Square teams.
Post in #scheduling chat in slack from my phone that I am here and "waiting on LC"
Help, I forgot to clock out for lunch, I should...
Call my manager and ask her to change my time.
Slack Angie and ask her to change my time.
Send a message in #commlog in Slack
submit a request in Square teams.
I have finished my 60-day probationary period! I am efficient and quite great at my job! What should my next steps be?
Talk to my manager(s) and Slack Angie to discuss how I can continue progressing at AEG
Do nothing
Ask for a raise
Steal money from the register
If I am scheduled on a holiday, like MLK, and our office closes early, I get paid...
holiday pay, which is time and a half.
as usual for the hours that I worked.
double my usual hourly pay.
in cash.
True or false? We get paid every other Friday.
true
false
As far a disciplinary actions and termination...
AEG has several verbal warnings, written warnings, and then termination
AEG has several written warning and then suspension
AEG terminates you no matter what
AEG suspends you with pay and then terminates you
Employee benefits include... (select all that apply)
free trial contact lenses
health insurance with 50% minimum AEG contribution
free eye exams and medical office visits for myself
$100 LensCrafters gift card on my yearly work anniversary
Staff Meetings...
are not mandatory
are mandatory, paid, educational, and I get free food
are flexible
are mandatory, not paid, educational, and I get free food
Ms. Rose wrote on her IntakeQ form that she has cancer, but did not list which type. You should...
ask her what type while she's standing at the front desk.
ask her when she is next to multiple strangers.
ask her once you're in a private space.
ask her when she is checking out from the exam.
The COO for AEG is...
Andy
Angie
Chaz
Anisha
What's AEG's Promise/motto?
Your Vision. Your Way.
See what you love, love what you see.
Your Vision. Our Focus.
You'll love what you see.
Lunch breaks are...
paid 1-hour breaks.
taken as needed.
unpaid breaks for 1-hour Monday-Thursday and 30-45min on Fridays and Saturdays
unpaid 1-hour breaks that are only on the weekdays.
Time Off Requests will...
always be approved.
almost never be approved.
try to be approved when submitted at least 24 hours in advance.
try to be approved, when submitted at least 2 weeks in advance.
When entering the clinic in the morning, the first things I should do are...
Clock in on Square, sign my initials in #commlog on Slack, then begin opening the exam rooms
Sign my initials in #commlog on Slack, clock in on Square, and then sit at the front desk.
Clock in on Square, begin opening the exam rooms, and then sign my initials in #allclinics in Slack.
Clock in on Slack, sign my initials in Revolution, and begin opening the exam rooms.
Who makes the staff schedules / who should I contact if I have a conflict with the posted schedule?
Angie
The Lead Techs
Your District Manager
Samir
