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MGMT 330 - Test 3 Review

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

To tease out the effects of nature vs. nurture on the development of a person's personality, a study was conducted by following hundreds of twins from birth through to adulthood.

What was the major finding from this study?

a)

Personality is mostly (>50%) determined by nature

b)

Personality is mostly (>50%) determined by nurture

c)

There were no effects of either nature (e.g., genes) or nurture (e.g., environment) on the development of personality

2.

Based on the Big-Five factor model of personality, which two personality traits have consistently been shown to be the best predictors of overall job performance?

a)

Conscientiousness & agreeableness

b)

Conscientiousness & extraversion

c)

Neuroticism & conscientiousness

d)

Extraversion & neuroticism

3.

In terms of the Big Five Model of Personality, which of the following traits is generally going to be the best predictor of employees' effectiveness of sales-related jobs or jobs that requires the employee to assume a leadership role

a)

Conscientiousness

b)

Agreeableness

c)

Neuroticism

d)

Openness to Experience

e)

Extraversion

4.

In terms of personality, the situation also matters.

If you were going to construct a test to gain a better understanding an individual's personality, which of the following would be most effective?

a)

Asking the individual to demonstrate a sales pitch, providing less guidance and instructions

b)

Asking the individual to demonstrate a sales pitch, guided by step-by-step instructions on how to close a sale

5.

Based on the available responses below, select two statements that best describe the relationship between personality/ability and performance

a)

An individual's personality can be used to determine his/her typical performance

b)

An individual's ability can be used to determine his/her maximum performance level

c)

An individual's personality can be used to determine his/her maximum performance level

d)

An individual's ability can be used to determine his/her typical performance

6.

James has just been hired as a bartender at an exclusive club in the heart of New York City.

His first customer left him a 1% tip on a $1,000 charge ($10 tip). He is understandably upset, but he was able to recover quickly from this experience and get back to serving other customers.

James can best be described as measuring high on which of the following?

a)

Self-awareness

b)

Other awareness

c)

Emotional regulation

d)

Use of emotions

7.

For Phase II of the final group project, your team decided that everyone is going to work independently. One team member is going to work on the background; Another team member is going to work on the theories; the final team member is going to work on the recommendations/conclusions.

In the end, the team members are going to take all of the sections and copy/paste them into the final report without consulting one another.

This is an example of which type of task interdependence?

a)

Reciprocal

b)

Pooled

c)

Comprehensive

d)

Sequential

8.

In general, which of the following team roles should always be minimized?

a)

Team task role

b)

Team building role

c)

Individualistic role

9.

Differences in personality reflect which type of team diversity?

a)

Surface-level

b)

Affective

c)

Cognitive

d)

Deep-level

10.

Which of the following is least likely to reduce social loafing?

a)

Holding team members accountable

b)

Increasing the size of the team

c)

Making tasks identifiable

d)

Using incentives that people value

11.

Of the two main types of team conflict (Task & Relationship), which has the potential to have positive influences on team outcomes?

a)

Task Conflict

b)

Relationship Conflict

12.

Bailey has been hired as a manager at the Norfolk Tides. His job is to supervise 10 employees.

Despite being highly personable and having great expertise, he cannot implement any of his new ideas because he is required to follow the organization's pre-established policies and rules.

Which of the following contingency factors is affecting Bailey's ability to influence others?

a)

Low visibility

b)

Low centrality

c)

Low discretion

d)

Low substitutability

13.

In general, which influence tactic has proven to be most effective when trying to influence the attitudes or behaviors of people with more formal authority than you?

a)

Rational persuasion

b)

Inspirational appeals

c)

Ingratiation

d)

Exchange

14.

As a leader, Michael Scott believes in the philosophy of "if it ain't broke, don't fix it". He believes that the best course of action is to not do anything until something goes wrong.

This leadership style can be best described as:

a)

Laissez-faire

b)

Transformational

c)

Contingent reward

d)

Passive management-by-exception

e)

Active management-by-exception

15.

Which of the following is not a factor associated with Transformational Leadership?

a)

Idealized Influence

b)

Inspirational Motivation

c)

Informational Exchange

d)

Intellectual Stimulation

e)

Individualized Consideration