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OMA Show and Tell 2023

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What items are NOT in scope for the Mobile Standalone CASS journey?

a)

Full Switch-In

b)

Advance Current Accounts

c)

Partial Switch-In

d)

HSBC UK Current Accounts Only

2.

How long did it take to complete the Data Visa for Joint DIVA?

a)

2 weeks

b)

8 weeks

c)

6 weeks

d)

5 weeks

3.

Staff Channel DIVA went live this year. But what does DIVA actually stand for?

a)

Digital Integrated Verification Authentication

b)

Digital Identification Verification Authentication

c)

Digital Identity Verification and Assessment

d)

Digital Identity Validation and Authentication

4.

How long did it take from going live at 5:30am to seeing the first successful Joint DIVA case?

a)

3.5 hours

b)

2.5 hours

c)

5 hours

d)

1.5 hours

5.

What is the main reason for introducing a standalone CASS mobile journey?

a)

Mobile is the future of banking

b)

To service ETB customers

c)

To not lag behind our competitors

d)

To support our new WCO customers as the journey has no CASS feature

6.

How many users now have access to Staff Channel DIVA?

a)

50

b)

800

c)

600

d)

250

7.

WCO Premier customers will be invited to add Premier Travel Insurance via a 'message card' in Mobile X.

How else can eligible customers access this new feature?

a)

Selecting a link sent to them on SMS

b)

Via the 'View More' menu in Mobile X

c)

Scanning a QR code from their welcome email

d)

Via a code sent to them in the post

8.

Why was lending not considered in scope for WCO?

a)

It was too hard to develop

b)

By excluding it the Straight Through Banking rate would increase

c)

By excluding it the Straight Through Processing rate would increase

d)

Lending is not part of a current account product

9.

Consumer Duty as a regulation was a rule implemented by which regulatory organisation?

a)

Bank of England

b)

UK Government

c)

PRA

d)

FCA

10.

Which of these Savings journeys are NOT Straight Through Processing?

a)

Regular Saver

b)

Fixed Rate Saver

c)

Barry's Saver

d)

Premier Savings

11.

What is the current AER for a Regular Saver?

a)

5%

b)

4%

c)

3%

d)

2.5%

12.

A child that is 8 years old is ineligible for which account?

a)

MySavings

b)

Flexible Saver

c)

Fixed Rate Saver

13.

The multi-talented technical POD creating the new premier TI digital journey is called 'Arthas'.

Where is the Artha pod based?

a)

Krakow, Poland

b)

Guangzhuo, China

c)

Bangalore, India

d)

Stourton (Leeds), United Kingdom 

14.

Which of these accounts require no initial deposit when applying online?

a)

Fixed Rate Saver

b)

Regular Saver

c)

Flexible Saver

d)

Aimee's Saver

15.

When did the Consumer Duty regulations come into force for open products and services?

a)

March 31st 2023

b)

July 31st 2023

c)

January 30th 2023

d)

November 30th 2023