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WorksheetsMarketing Mid-Term Test 1
Total questions: 50
Worksheet time: 17mins
Tangible things, such as a baseball or a cellphone.
services
wants
goods
needs
Basic necessities required for survival, such as food, clothing, and shelter.
wants
needs
tangible
intangible
Businesses that do work for customers, examples can be an oil change, showing a movie, fix a leaky pipe. It can also be wrap a gift, returning an item, or load groceries.
products
goods
wants
services
Dividing consumers based on how they interact with a business, product, or service.
demographics
behaviorial
geographics
psychographics
Where customers interact with a business
Where customers live and work
Where a business owner lives
The physical location of the business
If our target audience is based on age, which segmentation method are we focused on?
Psychographic
Demographic
Geographic
Behavioral
There is a shortage of pumpkins due to a rainy summer, so consumers are charged more per item containing pumpkin puree in the fall. This example affects which function?
Market Planning
Marketing Information Management
Selling
Pricing
Nike has been having trouble getting shoes into their stores fast enough to keep up with demand. They sign a contract with a new company that specializes in trucking and warehousing of imported goods that should help fix the problem. This is an example of which function?
Distribution
Place
Selling
Product Service Management
Apple consistently responds to consumer wants by modifying the iPhone with new features that help their daily lives. This is an example of which function?
Selling
Product Service Management
Marketing Information Management
Form
You are walking through Costco and see a table with some samples. Someone with an apron on offers you a $5 Costco gift card if you will try a few flavors of pizzas and give them your opinion.
This is an example of:
Marketing Information Management
Product Management
Selling
Promotion
A restaurant is known to have slow service. This is considered a:
Strength
Weakness
Opportunity
Threat
In general people are living longer and there are more local residents aged over fifty-five now than ever before. More potential customers in the market to reach is a:
Strength
Weakness
Opportunity
Threat
Dunkin Donuts is the only coffee shop early enough to capture customers before they have to leave for work to a employer in the area. Their abiity to have early hours is one of their:
Strength
Weakness
Opportunity
Threat
The increasing costs of everyday expenses is taking a toll on many households. This means that consumers are spending less on extra items. For many small business, inflation is considered a:
Strength
Weakness
Opportunity
Threat
The STOP-N-SHINE car wash is located next to one of the largest malls in town. This provides access to many customers. This is considered a:
Strength
Weakness
Opportunity
Threat
Most resorts in Cancun have an elengant oasis for an outdoor pool area. Your resort is a small, bungalow style inn. When customers look at the simple pool with little decor and few deck chairs, this is clearly a ______ for your resort.
Strength
Weakness
Opportunity
Threat
Ford changed the body style of the Mustang to give it a more retro look and a sleeker overall design. This is an example of the _________ function.
Product Service Management
Marketing Information Management
Finance
Selling
This function has to do with how much to charge for goods and services.
The business must consider what customers will pay and will the business make a profit.
Promotion
Pricing
Selling
Finance
The label on a tshirt that provides material content, washing instructions, and manufacturing details is an example of _________ utility.
Possession
Time
Place
Information
Making products only available at a certain time of year for customers to buy is an example of _________ utility.
Form
Place
Time
Information
_____ utility involves changing design or features of products to make customers find more value in them.
Time
Form
Place
Product
What market segmentation method was used in this ad?
Demographic Segmentation
Geographic Segmentation
Psychograhic Segmentation
Behavioral Segmentation
By enabling consumer to obtain goods and services at the right time and in the right place, marketers are adding value to goods and services. This is known as:
utility
costs
profit
delivery
Getting married and moving from the life stage of single to married is in the market segment of:
Occasion
Geographic
Demographic
Psychographic
Behaviorial
When McDonald's offers the special Halloween Happy Meal buckets, this is an example of segmenting a market based on:
Holiday
Occasion
Loyalty
Usage
A description of an ideal customer that includes demographic, geographic, geographic and psychographic characteristics is called a:
Market segment
Target market
Demographic breakdown
Customer Profile
Targeting a group of potential consumers using psychographic characteristics might include using data about
Music Preference
Frequency you visit Guitar Center
Grade in School
School Zone
Demographics includes grouping customers based on which three of these characteristics? (choose all that apply)
Marital status
Gender
Location
Values
Religion
Creativity is essential in this first step of new product development:
Testing the product
Development of the product
Generating ideas
Introduction of the product
Which of the following stages involve transforming a product concept into a physical product to offer workable market offering?
Business analysis
Product development
Marketing strategy development
Concept development and testing
The ideas generation can come from
employees
customers
competitors
all of the above
Business analysis includes
review of the sales
review of the costs
profit projections
will other ideas work?
Marketers track customer responses to the product and overall sales in what step?
Evaluating customer acceptance
Developing the product
Testing the product
Testing a product proposal
Offering online coupons or allowing in-app check-out makes it easier for consumers to pay for items. This convenience is an example of which utility for some customers?
form utility
possession utility
time utility
place utility
When economic utility is improved ,
prices charged by businesses will increase
consumers will have fewer choices
customers satisfaction improves as well
competition won't matter
Packaging milk into smaller containers to meet the demand of people who live alone is an example of:
form utility
possession utility
time utility
place utility
A customer at Dillard's is looking at a pair of shoes. The employees retrives the pair from the back room and gives them from the customer. The employee continues to help the customer, locating more sizes and styles as needed. This is an example of which function?
Marketing Information Management
Selling
Promotion
Product Management
The Tennessee Titans have a Facebook page that links to buy apparel.
The website tracks how many customers click to their official website and counts how many follow-through purchases they receive. This is an example of which marketing function?
Promotion
Marketing Information Management
Product Management
Selling
A customer books a spring break vacation to the Bahamas. They then notice that there are more posts on their Instagram that show bathing suits, workouts, tanning salons and other things to help them prep for the trip. This is an example of which function?
Distribution
Product Service Management
Selling
Promotion
Which items below are included in a marketing plan?
Outline of how much will be spent on marketing
Plan to promote business
Competitor analysis
List of potential new products
A customer profile for a non-traditional customer
A brief account of the key points contained in a marketing plan is in which section of the Marketing Plan?
Executive Summary
Mission Statement
Company Description
Vision Statement
What is the purpose of performing a SWOT Analysis for a Marketing Plan?
A business will assess its current situation and resources.
Evaluates whether the business venture is a good idea.
Access a organization's profit potential
Gives the management team a broader view of the potential for failure.
A formal written document that directs a company's activities for a specific time is a___________.
Market Segmentation
Analysis
Target Market
Market Summary
Marketing Plan
