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Marketing Mid-Term Test 1

Total questions: 50

Worksheet time: 17mins

Name
Class
Date
1.

Tangible things, such as a baseball or a cellphone.

a)

services

b)

wants

c)

goods

d)

needs

2.
The process of developing, promoting, and distributing goods and services to satisfy customer’s needs and wants.
a)
marketing concept
b)
marketing mix
c)
market
d)
marketing
3.
Studies of consumers based on social and psychological characteristics, such as attitudes, interests, and opinions.
a)
market segmentation
b)
demographics
c)
psychographics
d)
geographics
4.

Basic necessities required for survival, such as food, clothing, and shelter.

a)

wants

b)

needs

c)

tangible

d)

intangible

5.

Businesses that do work for customers, examples can be an oil change, showing a movie, fix a leaky pipe. It can also be wrap a gift, returning an item, or load groceries.

a)

products

b)

goods

c)

wants

d)

services

6.
Statistics about where people live.
a)
demographics
b)
behavioristics
c)
geographics
d)
psychographics
7.
A combination of four basic marketing strategies: product, place, price, promotion.
a)
market segmentation
b)
marketing
c)
market
d)
marketing mix
8.

Dividing consumers based on how they interact with a business, product, or service.

a)

demographics

b)

behaviorial

c)

geographics

d)

psychographics

9.
The idea that companies need to satisfy their customers while also trying to reach their company’s goals.
a)
marketing concept
b)
marketing
c)
marketing mix
d)
market segmentation
10.
A way of analyzing a market by categorizing specific characteristics.
a)
marketing mix
b)
target market
c)
market segmentation
d)
marketing concept
11.
What is meant by 'place' in business?
a)

Where customers interact with a business

b)

Where customers live and work

c)

Where a business owner lives

d)

The physical location of the business

12.

If our target audience is based on age, which segmentation method are we focused on?

a)

Psychographic

b)

Demographic

c)

Geographic

d)

Behavioral

13.

There is a shortage of pumpkins due to a rainy summer, so consumers are charged more per item containing pumpkin puree in the fall. This example affects which function?

a)

Market Planning

b)

Marketing Information Management

c)

Selling

d)

Pricing

14.

Nike has been having trouble getting shoes into their stores fast enough to keep up with demand. They sign a contract with a new company that specializes in trucking and warehousing of imported goods that should help fix the problem. This is an example of which function? 

a)

Distribution

b)

Place

c)

Selling

d)

Product Service Management

15.

Apple consistently responds to consumer wants by modifying the iPhone with new features that help their daily lives. This is an example of which function?

a)

Selling

b)

Product Service Management

c)

Marketing Information Management

d)

Form

16.

You are walking through Costco and see a table with some samples. Someone with an apron on offers you a $5 Costco gift card if you will try a few flavors of pizzas and give them your opinion.

This is an example of:

a)

Marketing Information Management

b)

Product Management

c)

Selling

d)

Promotion

17.

A restaurant is known to have slow service. This is considered a:

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

18.

In general people are living longer and there are more local residents aged over fifty-five now than ever before. More potential customers in the market to reach is a:

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

19.

Dunkin Donuts is the only coffee shop early enough to capture customers before they have to leave for work to a employer in the area. Their abiity to have early hours is one of their:

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

20.

The increasing costs of everyday expenses is taking a toll on many households. This means that consumers are spending less on extra items. For many small business, inflation is considered a:

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

21.

The STOP-N-SHINE car wash is located next to one of the largest malls in town. This provides access to many customers. This is considered a:

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

22.

Most resorts in Cancun have an elengant oasis for an outdoor pool area. Your resort is a small, bungalow style inn. When customers look at the simple pool with little decor and few deck chairs, this is clearly a ______ for your resort.

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

23.

Ford changed the body style of the Mustang to give it a more retro look and a sleeker overall design. This is an example of the _________ function.

a)

Product Service Management

b)

Marketing Information Management

c)

Finance

d)

Selling

24.

This function has to do with how much to charge for goods and services.

The business must consider what customers will pay and will the business make a profit. 

a)

Promotion

b)

Pricing 

c)

Selling

d)

Finance

25.

The label on a tshirt that provides material content, washing instructions, and manufacturing details is an example of _________ utility.

a)

Possession

b)

Time

c)

Place

d)

Information

26.

Making products only available at a certain time of year for customers to buy is an example of _________ utility.

a)

Form

b)

Place

c)

Time

d)

Information

27.

_____ utility involves changing design or features of products to make customers find more value in them.

a)

Time

b)

Form

c)

Place

d)

Product

28.
Deciding on how goods get into customers’ hands.
a)
Selling
b)
Distribution
c)
Pricing
d)
Product service management
29.

What market segmentation method was used in this ad?

a)

Demographic Segmentation

b)

Geographic Segmentation

c)

Psychograhic Segmentation

d)

Behavioral Segmentation

30.

By enabling consumer to obtain goods and services at the right time and in the right place, marketers are adding value to goods and services. This is known as:

a)

utility

b)

costs

c)

profit

d)

delivery

31.

Getting married and moving from the life stage of single to married is in the market segment of:

a)

Occasion

b)

Geographic

c)

Demographic

d)

Psychographic

e)

Behaviorial

32.

When McDonald's offers the special Halloween Happy Meal buckets, this is an example of segmenting a market based on:

a)

Holiday

b)

Occasion

c)

Loyalty

d)

Usage

33.

A description of an ideal customer that includes demographic, geographic, geographic and psychographic characteristics is called a:

a)

Market segment

b)

Target market

c)

Demographic breakdown

d)

Customer Profile

34.

Targeting a group of potential consumers using psychographic characteristics might include using data about

a)

Music Preference

b)

Frequency you visit Guitar Center

c)

Grade in School

d)

School Zone

35.

Demographics includes grouping customers based on which three of these characteristics? (choose all that apply)

a)

Marital status

b)

Gender

c)

Location

d)

Values

e)

Religion

36.

Creativity is essential in this first step of new product development:

a)

Testing the product

b)

Development of the product

c)

Generating ideas

d)

Introduction of the product

37.

Which of the following stages involve transforming a product concept into a physical product to offer workable market offering?

a)

Business analysis

b)

Product development

c)

Marketing strategy development

d)

Concept development and testing

38.

The ideas generation can come from

a)

employees

b)

customers

c)

competitors

d)

all of the above

39.

Business analysis includes

a)

review of the sales

b)

review of the costs

c)

profit projections

d)

will other ideas work?

40.

Marketers track customer responses to the product and overall sales in what step?

a)

Evaluating customer acceptance

b)

Developing the product

c)

Testing the product

d)

Testing a product proposal

41.

Offering online coupons or allowing in-app check-out makes it easier for consumers to pay for items. This convenience is an example of which utility for some customers?

a)

form utility

b)

possession utility

c)

time utility

d)

place utility

42.

When economic utility is improved ,

a)

prices charged by businesses will increase

b)

consumers will have fewer choices

c)

customers satisfaction improves as well

d)

competition won't matter

43.

Packaging milk into smaller containers to meet the demand of people who live alone is an example of:

a)

form utility

b)

possession utility

c)

time utility

d)

place utility

44.

A customer at Dillard's is looking at a pair of shoes. The employees retrives the pair from the back room and gives them from the customer. The employee continues to help the customer, locating more sizes and styles as needed. This is an example of which function?

a)

Marketing Information Management

b)

Selling

c)

Promotion

d)

Product Management

45.

The Tennessee Titans have a Facebook page that links to buy apparel.

The website tracks how many customers click to their official website and counts how many follow-through purchases they receive. This is an example of which marketing function?

a)

Promotion

b)

Marketing Information Management

c)

Product Management

d)

Selling

46.

A customer books a spring break vacation to the Bahamas. They then notice that there are more posts on their Instagram that show bathing suits, workouts, tanning salons and other things to help them prep for the trip. This is an example of which function?

a)

Distribution

b)

Product Service Management

c)

Selling

d)

Promotion

47.

Which items below are included in a marketing plan?

a)

Outline of how much will be spent on marketing

b)

Plan to promote business

c)

Competitor analysis

d)

List of potential new products

e)

A customer profile for a non-traditional customer

48.

A brief account of the key points contained in a marketing plan is in which section of the Marketing Plan?

a)

Executive Summary

b)

Mission Statement

c)

Company Description

d)

Vision Statement

49.

What is the purpose of performing a SWOT Analysis for a Marketing Plan?

a)

A business will assess its current situation and resources.

b)

Evaluates whether the business venture is a good idea.

c)

Access a organization's profit potential

d)

Gives the management team a broader view of the potential for failure.

50.

A formal written document that directs a company's activities for a specific time is a___________.

a)

Market Segmentation

Analysis

b)

Target Market

c)

Market Summary

d)

Marketing Plan